EasyVista Service Manager

Este conector está disponible en los siguientes productos y regiones:

Service	Class	Regions
Copilot Studio	Premium	Todas las regiones de Power Automate excepto las siguientes: - Gobierno de EE. UU. (GCC High) - China Cloud operado por 21Vianet - Departamento de Defensa de EE. UU. (DoD)
Aplicaciones lógicas	Estándar	Todas las regiones de Logic Apps excepto las siguientes: - Regiones de Azure China - Departamento de Defensa de EE. UU. (DoD)
Power Apps	Premium	Todas las regiones de Power Apps excepto las siguientes: - Gobierno de EE. UU. (GCC High) - China Cloud operado por 21Vianet - Departamento de Defensa de EE. UU. (DoD)
Power Automate	Premium	Todas las regiones de Power Automate excepto las siguientes: - Gobierno de EE. UU. (GCC High) - China Cloud operado por 21Vianet - Departamento de Defensa de EE. UU. (DoD)

Contacto
Correo Electrónico	integration.ast@easyvista.com

Metadatos del conector
Publicador	Easyvista
Sitio web	https://www.easyvista.com/
Directiva de privacidad	https://www.easyvista.com/data-privacy-policy

Creación de una conexión

El conector admite los siguientes tipos de autenticación:


Predeterminado	Parámetros para crear una conexión.	Todas las regiones	No se puede compartir

Predeterminado

Aplicable: Todas las regiones

Parámetros para crear una conexión.

Esta conexión no se puede compartir. Si la aplicación de energía se comparte con otro usuario, se pedirá a otro usuario que cree explícitamente una nueva conexión.

Nombre	Tipo	Description	Obligatorio
Host	cuerda / cadena	Easyvista Host	Cierto
Contraseña	securestring	Contraseña de EasyVista	Cierto
Iniciar sesión	securestring	Inicio de sesión de EasyVista	Cierto

Limitaciones

Nombre	Llamadas	Período de renovación
Llamadas API por conexión	100	60 segundos

Acciones

Actualizar empleado	Este recurso permite actualizar el empleado especificado.
Actualizar recurso	Este recurso permite actualizar el recurso especificado.
Actualizar vínculo de elemento de configuración	Actualiza el vínculo del elemento de configuración. Solo se pueden actualizar relation_type y la propiedad de bloqueo.
Actualizar vínculo de recurso	Este recurso permite actualizar el vínculo de recurso especificado.
Cargar y adjuntar un documento a una solicitud: incidente	Carga un archivo (docx, pdf, txt o archivo de imagen) y lo adjunta a la solicitud especificada.
Cerrar solicitud: incidente	Para cerrar un incidente o una solicitud.
Creación de Request-Incident	Este recurso permite crear una nueva solicitud o incidente.
Crear empleado	Este recurso permite crear un nuevo empleado.
Crear recurso	Este recurso permite crear un nuevo recurso.
Crear tarea	Este recurso permite crear una tarea.
Crear vínculo de elemento de configuración	Crea una nueva relación de elemento de configuración.
Crear vínculo de recurso	Este recurso permite crear un nuevo vínculo de recurso.
Eliminar vínculo de elemento de configuración	Quita una relación de elemento de configuración.
Eliminar vínculo de recurso	Este recurso permite eliminar el vínculo de recurso especificado.
Finalizar acción	Este recurso permite finalizar la acción especificada.
Obtener solicitud: lista de documentos de incidentes	Devuelve las direcciones URL de todos los documentos adjuntos al incidente o solicitud especificados.
Solicitud de actualización: incidente	Este recurso permite actualizar la solicitud o incidente especificados.
Solicitud de reinicio: incidente	Para reiniciar un incidente o una solicitud, actualícelo con el objeto opcional "reiniciado" junto con un comentario.
Suspender solicitud: incidente	Para suspender un incidente o una solicitud, actualícelo con el objeto opcional "suspendido" junto con un comentario.
Ver elemento de configuración	Devuelve el elemento de configuración especificado.
Ver empleado	Devuelve el empleado especificado.
Ver entidad	Devuelve la entidad especificada.
Ver errores conocidos	Devuelve los errores conocidos especificados.
Ver fabricante	Devuelve el fabricante especificado.
Ver lista de acuerdos de nivel de servicio	Devuelve la lista de acuerdos de nivel de servicio.
Ver lista de elementos de configuración	Devuelve lista de elementos de configuración.
Ver lista de empleados	Devuelve lista de empleados.
Ver lista de entidades	Devuelve lista de entidades.
Ver lista de errores conocidos	Devuelve la lista de errores conocidos.
Ver lista de fabricantes	Devuelve la lista de fabricantes.
Ver lista de recursos	Devuelve lista de recursos.
Ver lista de recursos de catálogo	Devuelve lista de recursos de catálogo.
Ver lista de rutas de acceso de solicitudes de catálogo	Devuelve lista de ruta de acceso de solicitud de catálogo.
Ver lista de solicitudes de catálogo	Devuelve lista de solicitudes de catálogo.
Ver lista de ubicaciones	Devuelve la lista de ubicaciones.
Ver recurso	Devuelve el recurso especificado.
Ver recurso de catálogo	Devuelve una entrada de catálogo de recursos.
Ver ruta de acceso de solicitud de catálogo	Devuelve un elemento de ruta de acceso de solicitudes de catálogo.
Ver solicitud de catálogo	Devuelve un elemento de solicitud de catálogo.
Ver solicitud: comentario de incidente	Devuelve el comentario asociado al incidente o solicitud especificados.
Ver solicitud: incidente	Devuelve el incidente o solicitud especificados.
Ver solicitudes: lista de incidentes	Devuelve la lista de incidentes o solicitudes.
Ver ubicación	Devuelve la ubicación especificada.
Ver vínculo de elemento de configuración	Devuelve un vínculo específico correspondiente a un {parent_ci_id} y un {child_ci_id}
Ver vínculo de recurso	Devuelve un vínculo específico correspondiente a un {parent_asset_id} y un {asset_id}.
Ver vínculos de elementos de configuración	Devuelve todos los vínculos de un elemento de configuración específico {ci_id}.
Ver vínculos de recursos	Devuelve todos los vínculos de un recurso específico.
Visualización del Acuerdo de Nivel de Servicio	Devuelve el Acuerdo de Nivel de Servicio especificado.

Actualizar empleado

Id. de la operación:: UpdateEmployee

Este recurso permite actualizar el empleado especificado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del empleado	employee_id	True	string	Identificación única del empleado
APPROVED_TO_VALIDATE	APPROVED_TO_VALIDATE		string	APPROVED_TO_VALIDATE
AVAILABILITY_STATUS_ID	AVAILABILITY_STATUS_ID		string	AVAILABILITY_STATUS_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1		string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2		string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3		string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4		string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5		string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6		string	AVAILABLE_FIELD_6
BEGIN_OF_CONTRACT	BEGIN_OF_CONTRACT		string	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	CELLULAR_NUMBER		string	CELLULAR_NUMBER
CHAT_LOGIN	CHAT_LOGIN		string	CHAT_LOGIN
CIVIL_STATUS_ID	CIVIL_STATUS_ID		string	CIVIL_STATUS_ID
COMMENT_EMPLOYEE	COMMENT_EMPLOYEE		string	COMMENT_EMPLOYEE
COST_PER_HOUR	COST_PER_HOUR		string	COST_PER_HOUR
COST_PER_HOUR_CUR_ID	COST_PER_HOUR_CUR_ID		string	COST_PER_HOUR_CUR_ID
DEFAULT_COST_CENTER_ID	DEFAULT_COST_CENTER_ID		string	DEFAULT_COST_CENTER_ID
DELEGATION_FROM	DELEGATION_FROM		string	DELEGATION_FROM
DELEGATION_ID	DELEGATION_ID		string	DELEGATION_ID
DELEGATION_TO	DELEGATION_TO		string	DELEGATION_TO
DEPARTMENT_ID	DEPARTMENT_ID		string	DEPARTMENT_ID
END_OF_CONTRACT	END_OF_CONTRACT		string	END_OF_CONTRACT
E_MAIL	E_MAIL		string	E_MAIL
FAX_NUMBER	FAX_NUMBER		string	FAX_NUMBER
FUNCTION_ID	FUNCTION_ID		string	FUNCTION_ID
ICQ_NUMBER	ICQ_NUMBER		string	ICQ_NUMBER
IDENTIFICACIÓN	IDENTIFICATION		string	IDENTIFICACIÓN
IS_AUTOMATIC_STATUS	IS_AUTOMATIC_STATUS		string	IS_AUTOMATIC_STATUS
IT_CORRESPONDENT	IT_CORRESPONDENT		string	IT_CORRESPONDENT
LANGUAGE_ID	LANGUAGE_ID		string	LANGUAGE_ID
LAST_INTEGRATION	LAST_INTEGRATION		string	LAST_INTEGRATION
LAST_NAME	LAST_NAME		string	LAST_NAME
LAST_UPDATE	LAST_UPDATE		string	LAST_UPDATE
LOCATION_ID	LOCATION_ID		string	LOCATION_ID
LOGIN	LOGIN		string	LOGIN
MANAGER_ID	MANAGER_ID		string	MANAGER_ID
MESSENGER_SIGN_NAME	MESSENGER_SIGN_NAME		string	MESSENGER_SIGN_NAME
NOTIFICATION_TYPE_ID	NOTIFICATION_TYPE_ID		string	NOTIFICATION_TYPE_ID
PASSWD_LAST_UPDATE_UT	PASSWD_LAST_UPDATE_UT		string	PASSWD_LAST_UPDATE_UT
PHONE_NUMBER	PHONE_NUMBER		string	PHONE_NUMBER
PICTURE_PATH	PICTURE_PATH		string	PICTURE_PATH
SUPPLIER_ID	SUPPLIER_ID		string	SUPPLIER_ID
VALIDATOR_ID	VALIDATOR_ID		string	VALIDATOR_ID
VIP_LEVEL_ID	VIP_LEVEL_ID		string	VIP_LEVEL_ID
WAVE_ADDRESS	WAVE_ADDRESS		string	WAVE_ADDRESS

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Actualizar recurso

Id. de la operación:: UpdateAsset

Este recurso permite actualizar el recurso especificado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del recurso	asset_id	True	string	Identificación única del recurso
BEFORE_LOAN_DEPARTMENT_ID	BEFORE_LOAN_DEPARTMENT_ID		string	BEFORE_LOAN_DEPARTMENT_ID
BEFORE_LOAN_EMPLOYEE_ID	BEFORE_LOAN_EMPLOYEE_ID		string	BEFORE_LOAN_EMPLOYEE_ID
BEFORE_LOAN_LOCATION_ID	BEFORE_LOAN_LOCATION_ID		string	BEFORE_LOAN_LOCATION_ID
BILLING_PERIODICITY_IN_MONTH	BILLING_PERIODICITY_IN_MONTH		string	BILLING_PERIODICITY_IN_MONTH
BUY_BACK_VALUE	BUY_BACK_VALUE		string	BUY_BACK_VALUE
BUY_BACK_VALUE_CUR_ID	BUY_BACK_VALUE_CUR_ID		string	BUY_BACK_VALUE_CUR_ID
CATALOG_ID	CATALOG_ID		string	CATALOG_ID
CHARGE_BACK	CHARGE_BACK		string	CHARGE_BACK
CHARGE_BACK_CUR_ID	CHARGE_BACK_CUR_ID		string	CHARGE_BACK_CUR_ID
CI_STATUS_ID	CI_STATUS_ID		string	CI_STATUS_ID
CI_VERSION	CI_VERSION		string	CI_VERSION
CM_DEFAULT_CHANGE_ID	CM_DEFAULT_CHANGE_ID		string	CM_DEFAULT_CHANGE_ID
CONFIGURATION_ID	CONFIGURATION_ID		string	CONFIGURATION_ID
CRITICAL_LEVEL_ID	CRITICAL_LEVEL_ID		string	CRITICAL_LEVEL_ID
DELIVERY_DATE	DELIVERY_DATE		string	DELIVERY_DATE
DELIVERY_NUMBER	DELIVERY_NUMBER		string	DELIVERY_NUMBER
DEPARTMENT_ID	DEPARTMENT_ID		string	DEPARTMENT_ID
DEPRECIATION_RULE_ID	DEPRECIATION_RULE_ID		string	DEPRECIATION_RULE_ID
D_HARDWARE_GUID	D_HARDWARE_GUID		string	D_HARDWARE_GUID
EMPLOYEE_ID	EMPLOYEE_ID		string	EMPLOYEE_ID
END_OF_WARANTY	END_OF_WARANTY		string	END_OF_WARANTY
ENTRY_DATE	ENTRY_DATE		string	ENTRY_DATE
ESTIMATED_PERCENTAGE_USE	ESTIMATED_PERCENTAGE_USE		string	ESTIMATED_PERCENTAGE_USE
EXPECTED_END_LEND_DATE	EXPECTED_END_LEND_DATE		string	EXPECTED_END_LEND_DATE
EXPECTED_RETURN_DATE	EXPECTED_RETURN_DATE		string	EXPECTED_RETURN_DATE
FALLEN_TERM	FALLEN_TERM		string	FALLEN_TERM
FIXED_ASSET_NUMBER	FIXED_ASSET_NUMBER		string	FIXED_ASSET_NUMBER
INITIAL_START	INITIAL_START		string	INITIAL_START
INSTALLATION_DATE	INSTALLATION_DATE		string	INSTALLATION_DATE
INTERNAL_DELIVERY_DATE	INTERNAL_DELIVERY_DATE		string	INTERNAL_DELIVERY_DATE
INVOICE_NUMBER	INVOICE_NUMBER		string	INVOICE_NUMBER
IS_DML	IS_DML		string	IS_DML
LAST_INTEGRATION	LAST_INTEGRATION		string	LAST_INTEGRATION
LAST_PHYSICAL_INVENTORY	LAST_PHYSICAL_INVENTORY		string	LAST_PHYSICAL_INVENTORY
LAST_UPDATE	LAST_UPDATE		string	LAST_UPDATE
LICENSE_VERSION	LICENSE_VERSION		string	LICENSE_VERSION
LOCATION_ID	LOCATION_ID		string	LOCATION_ID
MAINTENANCE_COST	MAINTENANCE_COST		string	MAINTENANCE_COST
MAINTENANCE_COST_CUR_ID	MAINTENANCE_COST_CUR_ID		string	MAINTENANCE_COST_CUR_ID
MAIN_USAGE_ID	MAIN_USAGE_ID		string	MAIN_USAGE_ID
MAX_INSTALLS	MAX_INSTALLS		string	MAX_INSTALLS
MONTHLY_FIXED_COST	MONTHLY_FIXED_COST		string	MONTHLY_FIXED_COST
MONTHLY_FIXED_COST_CUR_ID	MONTHLY_FIXED_COST_CUR_ID		string	MONTHLY_FIXED_COST_CUR_ID
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL		string	MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL_CUR_ID	MONTHLY_NET_RENTAL_CUR_ID		string	MONTHLY_NET_RENTAL_CUR_ID
MONTH_DURATION	MONTH_DURATION		string	MONTH_DURATION
NETWORK_IDENTIFIER	NETWORK_IDENTIFIER		string	NETWORK_IDENTIFIER
NEXT_DEPARTMENT_ID	NEXT_DEPARTMENT_ID		string	NEXT_DEPARTMENT_ID
NEXT_MAINTENANCE_DATE	NEXT_MAINTENANCE_DATE		string	NEXT_MAINTENANCE_DATE
NEXT_STATUS_ID	NEXT_STATUS_ID		string	NEXT_STATUS_ID
NEXT_USER_APPLICATION_DATE	NEXT_USER_APPLICATION_DATE		string	NEXT_USER_APPLICATION_DATE
NEXT_USER_ID	NEXT_USER_ID		string	NEXT_USER_ID
NOTAR	NOTICE		string	NOTAR
ORDER_DETAILS_ID	ORDER_DETAILS_ID		string	ORDER_DETAILS_ID
ORDER_NUMBER	ORDER_NUMBER		string	ORDER_NUMBER
PIPELINE_STATUS_ID	PIPELINE_STATUS_ID		string	PIPELINE_STATUS_ID
POWER_CONSUMPTION_WH	POWER_CONSUMPTION_WH		string	POWER_CONSUMPTION_WH
PROCESSOR_COUNT	PROCESSOR_COUNT		string	PROCESSOR_COUNT
PROCESSOR_SOCKET_COUNT	PROCESSOR_SOCKET_COUNT		string	PROCESSOR_SOCKET_COUNT
PURCHASE_DATE	PURCHASE_DATE		string	PURCHASE_DATE
PURCHASE_PRICE	PURCHASE_PRICE		string	PURCHASE_PRICE
PURCHASE_PRICE_CUR_ID	PURCHASE_PRICE_CUR_ID		string	PURCHASE_PRICE_CUR_ID
PURCHASE_RATE_ID	PURCHASE_RATE_ID		string	PURCHASE_RATE_ID
RECYCLED_DATE	RECYCLED_DATE		string	RECYCLED_DATE
RECYCLING_PROVIDER_ID	RECYCLING_PROVIDER_ID		string	RECYCLING_PROVIDER_ID
REFORM_NUMBER	REFORM_NUMBER		string	REFORM_NUMBER
REMOVED_DATE	REMOVED_DATE		string	REMOVED_DATE
RENEWAL_DECISION_ID	RENEWAL_DECISION_ID		string	RENEWAL_DECISION_ID
RENEWAL_VALUE	RENEWAL_VALUE		string	RENEWAL_VALUE
RENEWAL_VALUE_CUR_ID	RENEWAL_VALUE_CUR_ID		string	RENEWAL_VALUE_CUR_ID
REPAIRED_BY_ID	REPAIRED_BY_ID		string	REPAIRED_BY_ID
RESALES_VALUE	RESALES_VALUE		string	RESALES_VALUE
SCHEDULED_END	SCHEDULED_END		string	SCHEDULED_END
SD_CATALOG_ID	SD_CATALOG_ID		string	SD_CATALOG_ID
SERIAL_NUMBER	SERIAL_NUMBER		string	SERIAL_NUMBER
SLA_ID	SLA_ID		string	SLA_ID
STATUS_ID	STATUS_ID		string	STATUS_ID
SUPPLIER_ID	SUPPLIER_ID		string	SUPPLIER_ID
TÉRMINO	TERM		string	TÉRMINO
UPDATE_COVERAGE_TERM	UPDATE_COVERAGE_TERM		string	UPDATE_COVERAGE_TERM
WARANTY_TYPE_ID	WARANTY_TYPE_ID		string	WARANTY_TYPE_ID
asset_label	asset_label		string	asset_label
asset_tag	asset_tag		string	asset_tag
automatic_renewal	automatic_renewal		string	automatic_renewal
availability_sla_id	availability_sla_id		string	availability_sla_id
available_field_1	available_field_1		string	available_field_1
available_field_2	available_field_2		string	available_field_2
available_field_3	available_field_3		string	available_field_3
available_field_4	available_field_4		string	available_field_4
available_field_5	available_field_5		string	available_field_5
available_field_6	available_field_6		string	available_field_6
comment_asset	comment_asset		string	comment_asset

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Actualizar vínculo de elemento de configuración

Id. de la operación:: UpdateConfigurationItemLink

Actualiza el vínculo del elemento de configuración. Solo se pueden actualizar relation_type y la propiedad de bloqueo.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del elemento de configuración primario.	parent_ci_id	True	string	Identificación única del elemento de configuración primario.
Identificación única del elemento de configuración secundario.	child_ci_id	True	string	Identificación única del elemento de configuración secundario.
Bloqueos	Blocking		string	Bloqueos
Relation_Type_ID	Relation_Type_ID		string	Relation_Type_ID

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Actualizar vínculo de recurso

Id. de la operación:: UpdateAssetLink

Este recurso permite actualizar el vínculo de recurso especificado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del recurso.	asset_id	True	string	Identificación única del recurso.
Identificación única del recurso primario.	parent_asset_id	True	string	Identificación única del recurso primario.
Contract_Row	Contract_Row		string	Contract_Row
Monthly_Payment	Monthly_Payment		string	Monthly_Payment

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Cargar y adjuntar un documento a una solicitud: incidente

Id. de la operación:: UploadAndAttachADocumentToARequest-Incident

Carga un archivo (docx, pdf, txt o archivo de imagen) y lo adjunta a la solicitud especificada.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
account	account	True	string	account
rfc_number	rfc_number	True	string	rfc_number
filedata	filedata	True	string	filedata
filename	filename	True	string	filename

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Cerrar solicitud: incidente

Id. de la operación:: CloseRequest-Incident

Para cerrar un incidente o una solicitud.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de solicitud o incidente.	rfc_number	True	string	Identificación única de solicitud o incidente.
catalog_GUID	catalog_GUID		string	catalog_GUID
comentario	comment		string	comentario
delete_actions	delete_actions		integer	delete_actions
end_date	end_date		string	end_date
status_GUID	status_GUID		string	status_GUID

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Creación de Request-Incident

Id. de la operación:: CreateRequest_incident

Este recurso permite crear una nueva solicitud o incidente.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Asset_ID	Asset_ID		string	Asset_ID
Asset_Label	Asset_Label		string	Asset_Label
Asset_Tag	Asset_Tag		string	Asset_Tag
CI_Asset_Tag	CI_Asset_Tag		string	CI_Asset_Tag
CI_ID	CI_ID		string	CI_ID
CI_Name	CI_Name		string	CI_Name
Catalog_Code	Catalog_Code		string	Catalog_Code
Department_Code	Department_Code		string	Department_Code
Department_ID	Department_ID		string	Department_ID
Description	Description		string	Description
External_reference	External_reference		string	External_reference
Location_Code	Location_Code		string	Location_Code
Location_ID	Location_ID		string	Location_ID
Origen	Origin		string	Origen
ParentRequest	ParentRequest		string	ParentRequest
Teléfono	Phone		string	Teléfono
Recipient_ID	Recipient_ID		string	Recipient_ID
Recipient_Identification	Recipient_Identification		string	Recipient_Identification
Recipient_Mail	Recipient_Mail		string	Recipient_Mail
Recipient_Name	Recipient_Name		string	Recipient_Name
Requestor_Identification	Requestor_Identification		string	Requestor_Identification
Requestor_Mail	Requestor_Mail		string	Requestor_Mail
Requestor_Name	Requestor_Name		string	Requestor_Name
Severity_ID	Severity_ID		string	Severity_ID
Urgency_ID	Urgency_ID		string	Urgency_ID

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Crear empleado

Id. de la operación:: CreateEmployee

Este recurso permite crear un nuevo empleado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Begin_of_Contract	Begin_of_Contract		date	Begin_of_Contract
Comment_Employee	Comment_Employee		string	Comment_Employee
E_mail	E_mail		string	E_mail
Apellido	Last_Name		string	Apellido
Iniciar sesión	Login		string	Iniciar sesión
Número de Teléfono	Phone_Number		string	Número de Teléfono

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Crear recurso

Id. de la operación:: CreateAsset

Este recurso permite crear un nuevo recurso.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista	account	True	string	Cuenta de su plataforma easyVista
Acquisition_Type_ID	Acquisition_Type_ID		string	Acquisition_Type_ID
Asset_Tag	Asset_Tag		string	Asset_Tag
Catalog_ID	Catalog_ID		integer	Catalog_ID
Comment_Asset	Comment_Asset		string	Comment_Asset
Configuration_ID	Configuration_ID		string	Configuration_ID
Delivery_Date	Delivery_Date		string	Delivery_Date
Department_Code	Department_Code		string	Department_Code
Employee_ID	Employee_ID		string	Employee_ID
End_of_Waranty	End_of_Waranty		string	End_of_Waranty
Estimated_Percentage_Use	Estimated_Percentage_Use		string	Estimated_Percentage_Use
Installation_Date	Installation_Date		string	Installation_Date
Location_Code	Location_Code		string	Location_Code
Power_Consumption_WH	Power_Consumption_WH		string	Power_Consumption_WH
Recycling_Provider_ID	Recycling_Provider_ID		string	Recycling_Provider_ID
Serial_Number	Serial_Number		string	Serial_Number
Status_ID	Status_ID		integer	Status_ID
Waranty_Type_ID	Waranty_Type_ID		string	Waranty_Type_ID

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Crear tarea

Id. de la operación:: CreateTask

Este recurso permite crear una tarea.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de solicitud o incidente.	rfc_number	True	string	Identificación única de solicitud o incidente.
Elapsed_Time	Elapsed_Time		string	Elapsed_Time
action_type_id	action_type_id	True	string	action_type_id
available_field_1	available_field_1		string	available_field_1
available_field_2	available_field_2		string	available_field_2
available_field_3	available_field_3		string	available_field_3
available_field_4	available_field_4		string	available_field_4
available_field_5	available_field_5		string	available_field_5
available_field_6	available_field_6		string	available_field_6
contractual_cost	contractual_cost		string	contractual_cost
creation_date_ut	creation_date_ut		string	creation_date_ut
descripción	description		string	descripción
end_date_ut	end_date_ut		string	end_date_ut
group_mail	group_mail		string	group_mail
group_name	group_name		string	group_name
start_date_ut	start_date_ut		string	start_date_ut
time_cost	time_cost		string	time_cost

Crear vínculo de elemento de configuración

Id. de la operación:: CreateConfigurationItemLink

Crea una nueva relación de elemento de configuración.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del elemento de configuración primario.	parent_ci_id	True	string	Identificación única del elemento de configuración primario.
Identificación única del elemento de configuración secundario.	child_ci_id	True	string	Identificación única del elemento de configuración secundario.
Bloqueos	Blocking		string	Bloqueos
Relation_Type_ID	Relation_Type_ID	True	string	Relation_Type_ID

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Crear vínculo de recurso

Id. de la operación:: CreateAssetLink

Este recurso permite crear un nuevo vínculo de recurso.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del recurso.	asset_id	True	string	Identificación única del recurso.
Identificación única del recurso primario.	parent_asset_id	True	string	Identificación única del recurso primario.
Contract_Row	Contract_Row		string	Contract_Row
Monthly_Payment	Monthly_Payment		string	Monthly_Payment

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Eliminar vínculo de elemento de configuración

Id. de la operación:: DeleteConfigurationItemLink

Quita una relación de elemento de configuración.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del elemento de configuración primario.	parent_ci_id	True	string	Identificación única del elemento de configuración primario.
Identificación única del elemento de configuración secundario.	child_ci_id	True	string	Identificación única del elemento de configuración secundario.

Devoluciones

response: string

Eliminar vínculo de recurso

Id. de la operación:: DeleteAssetLink

Este recurso permite eliminar el vínculo de recurso especificado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del recurso.	asset_id	True	string	Identificación única del recurso.
Identificación única del recurso primario.	parent_asset_id	True	string	Identificación única del recurso primario.

Devoluciones

response: string

Finalizar acción

Id. de la operación:: FinishAction

Este recurso permite finalizar la acción especificada.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de solicitud o incidente.	rfc_number	True	string	Identificación única de solicitud o incidente.
Elección	Choice		string	Elección
Description	Description		string	Description

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Obtener solicitud: lista de documentos de incidentes

Id. de la operación:: GetRequest_IncidentDocumentList

Devuelve las direcciones URL de todos los documentos adjuntos al incidente o solicitud especificados.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de solicitud o incidente.	rfc_number	True	string	Identificación única de solicitud o incidente.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
Documentos	Documents	array of object	Documentos
items	Documents	object
HREF	HREF	string	HREF
PARENT_HREF	PARENT_HREF	string	PARENT_HREF

Solicitud de actualización: incidente

Id. de la operación:: UpdateRequest_Incident

Este recurso permite actualizar la solicitud o incidente especificados.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de solicitud o incidente.	rfc_number	True	string	Identificación única de solicitud o incidente.
Analytical_Charge_Id	Analytical_Charge_Id		string	Analytical_Charge_Id
Asset_Id	Asset_Id		string	Asset_Id
Available_Field_1	Available_Field_1		string	Available_Field_1
Available_Field_2	Available_Field_2		string	Available_Field_2
Available_Field_3	Available_Field_3		string	Available_Field_3
Available_Field_4	Available_Field_4		string	Available_Field_4
Available_Field_5	Available_Field_5		string	Available_Field_5
Available_Field_6	Available_Field_6		string	Available_Field_6
Budget_Planned	Budget_Planned		string	Budget_Planned
Can_Be_Duplicated	Can_Be_Duplicated		string	Can_Be_Duplicated
Ci_Id	Ci_Id		string	Ci_Id
Comentario	Comment		string	Comentario
Continuity_Plan_Id	Continuity_Plan_Id		string	Continuity_Plan_Id
Cost_Center_Id	Cost_Center_Id		string	Cost_Center_Id
Creation_Date_Ut	Creation_Date_Ut		string	Creation_Date_Ut
Retraso	Delay		string	Retraso
Description	Description		string	Description
Dynamic_Details	Dynamic_Details		string	Dynamic_Details
Effective_Change_Date_End	Effective_Change_Date_End		string	Effective_Change_Date_End
Effective_Change_Date_Start	Effective_Change_Date_Start		string	Effective_Change_Date_Start
End_Date_Ut	End_Date_Ut		string	End_Date_Ut
Estimated_Net_Price	Estimated_Net_Price		string	Estimated_Net_Price
Expected_Date_Ut	Expected_Date_Ut		string	Expected_Date_Ut
Expected_Duration	Expected_Duration		string	Expected_Duration
Expected_End_Date_Ut	Expected_End_Date_Ut		string	Expected_End_Date_Ut
Expected_Start_Date_Ut	Expected_Start_Date_Ut		string	Expected_Start_Date_Ut
External_Reference	External_Reference		string	External_Reference
First_Call_Resolution	First_Call_Resolution		string	First_Call_Resolution
Hour_Per_Day	Hour_Per_Day		string	Hour_Per_Day
Impact_Id	Impact_Id		string	Impact_Id
Imputation_Date	Imputation_Date		string	Imputation_Date
Is_Major_Incident	Is_Major_Incident		string	Is_Major_Incident
Is_Template	Is_Template		string	Is_Template
Known_Problems_Id	Known_Problems_Id		string	Known_Problems_Id
Last_Update	Last_Update		string	Last_Update
Mark_1	Mark_1		string	Mark_1
Mark_2	Mark_2		string	Mark_2
Max_Resolution_Date_Ut	Max_Resolution_Date_Ut		string	Max_Resolution_Date_Ut
Ms_Project_Import_Validation_Waiting	Ms_Project_Import_Validation_Waiting		string	Ms_Project_Import_Validation_Waiting
Net_Price	Net_Price		string	Net_Price
Net_Price_Cur_Id	Net_Price_Cur_Id		string	Net_Price_Cur_Id
Origin_Tool_Id	Origin_Tool_Id		string	Origin_Tool_Id
Owner_Id	Owner_Id		string	Owner_Id
Owning_Group_Id	Owning_Group_Id		string	Owning_Group_Id
Planned_Change_Date_End	Planned_Change_Date_End		string	Planned_Change_Date_End
Planned_Change_Date_Start	Planned_Change_Date_Start		string	Planned_Change_Date_Start
Pm_Status_Id	Pm_Status_Id		string	Pm_Status_Id
Project_Name	Project_Name		string	Project_Name
Project_Start_Date_Ut	Project_Start_Date_Ut		string	Project_Start_Date_Ut
Qty	Qty		string	Qty
Release_Id	Release_Id		string	Release_Id
Rental_Net_Price	Rental_Net_Price		string	Rental_Net_Price
Rental_Net_Price_Cur_Id	Rental_Net_Price_Cur_Id		string	Rental_Net_Price_Cur_Id
Request_Origin_Id	Request_Origin_Id		string	Request_Origin_Id
Requested_Change_Date_End	Requested_Change_Date_End		string	Requested_Change_Date_End
Requested_Change_Date_Start	Requested_Change_Date_Start		string	Requested_Change_Date_Start
Requestor_Id	Requestor_Id		string	Requestor_Id
Requestor_Ip_Address	Requestor_Ip_Address		string	Requestor_Ip_Address
Requestor_Phone	Requestor_Phone		string	Requestor_Phone
Risk_Amount	Risk_Amount		string	Risk_Amount
Risk_Description	Risk_Description		string	Risk_Description
Risk_Level_Id	Risk_Level_Id		string	Risk_Level_Id
Root_Cause_Id	Root_Cause_Id		string	Root_Cause_Id
Submit_Date_Ut	Submit_Date_Ut		string	Submit_Date_Ut
Time_Used_To_Solve_Request	Time_Used_To_Solve_Request		string	Time_Used_To_Solve_Request
Title	Title		string	Title

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Solicitud de reinicio: incidente

Id. de la operación:: RestartRequest_Incident

Para reiniciar un incidente o una solicitud, actualícelo con el objeto opcional "reiniciado" junto con un comentario.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de solicitud o incidente.	rfc_number	True	string	Identificación única de solicitud o incidente.
Comentario	Comment		string	Comentario
done_by_id	done_by_id		integer	done_by_id

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Suspender solicitud: incidente

Id. de la operación:: SuspendRequest_Incident

Para suspender un incidente o una solicitud, actualícelo con el objeto opcional "suspendido" junto con un comentario.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de solicitud o incidente.	rfc_number	True	string	Identificación única de solicitud o incidente.
Comentario	Comment		string	Comentario
done_by_id	done_by_id		string	done_by_id

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF

Ver elemento de configuración

Id. de la operación:: ViewConfigurationItem

Devuelve el elemento de configuración especificado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del elemento configurataion.	ci_id	True	string	Identificación única del elemento configurataion.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
ACQUISITION_TYPE_ID	ACQUISITION_TYPE_ID	string	ACQUISITION_TYPE_ID
ASSET_GUID	ASSET_GUID	string	ASSET_GUID
ASSET_ID	ASSET_ID	string	ASSET_ID
ASSET_LABEL	ASSET_LABEL	string	ASSET_LABEL
ASSET_TAG	ASSET_TAG	string	ASSET_TAG
AUTOMATIC_RENEWAL	AUTOMATIC_RENEWAL	string	AUTOMATIC_RENEWAL
AVAILABILITY_SLA_ID	AVAILABILITY_SLA_ID	string	AVAILABILITY_SLA_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BEFORE_LOAN_DEPARTMENT_ID	BEFORE_LOAN_DEPARTMENT_ID	string	BEFORE_LOAN_DEPARTMENT_ID
BEFORE_LOAN_DEPARTMENT_PATH	BEFORE_LOAN_DEPARTMENT_PATH	string	BEFORE_LOAN_DEPARTMENT_PATH
BEFORE_LOAN_EMPLOYEE_ID	BEFORE_LOAN_EMPLOYEE_ID	string	BEFORE_LOAN_EMPLOYEE_ID
BEFORE_LOAN_LOCATION_ID	BEFORE_LOAN_LOCATION_ID	string	BEFORE_LOAN_LOCATION_ID
BEFORE_LOAN_LOCATION_PATH	BEFORE_LOAN_LOCATION_PATH	string	BEFORE_LOAN_LOCATION_PATH
BILLING_PERIODICITY_IN_MONTH	BILLING_PERIODICITY_IN_MONTH	string	BILLING_PERIODICITY_IN_MONTH
BUDGET_ID	BUDGET_ID	string	BUDGET_ID
BUY_BACK_VALUE	BUY_BACK_VALUE	string	BUY_BACK_VALUE
BUY_BACK_VALUE_CUR_ID	BUY_BACK_VALUE_CUR_ID	string	BUY_BACK_VALUE_CUR_ID
CATALOG_ID	CATALOG_ID	string	CATALOG_ID
CHARGE_BACK	CHARGE_BACK	string	CHARGE_BACK
CHARGE_BACK_CUR_ID	CHARGE_BACK_CUR_ID	string	CHARGE_BACK_CUR_ID
CI_BACKUP_BY_DEFAULT	CI_BACKUP_BY_DEFAULT	string	CI_BACKUP_BY_DEFAULT
CI_STATUS_ID	CI_STATUS_ID	string	CI_STATUS_ID
CI_VERSION	CI_VERSION	date-time	CI_VERSION
CM_DEFAULT_CHANGE_ID	CM_DEFAULT_CHANGE_ID	string	CM_DEFAULT_CHANGE_ID
CM_DEFAULT_CHANGE_PATH	CM_DEFAULT_CHANGE_PATH	string	CM_DEFAULT_CHANGE_PATH
COMMENT_ASSET_HREF	COMMENT_ASSET.HREF	string	COMMENT_ASSET_HREF
CONFIGURATION_ID	CONFIGURATION_ID	string	CONFIGURATION_ID
CONTRACT_TYPE_ID	CONTRACT_TYPE_ID	string	CONTRACT_TYPE_ID
CRITICAL_LEVEL_ID	CRITICAL_LEVEL_ID	string	CRITICAL_LEVEL_ID
DELIVERY_DATE	DELIVERY_DATE	date-time	DELIVERY_DATE
DELIVERY_NUMBER	DELIVERY_NUMBER	string	DELIVERY_NUMBER
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPRECIATION_RULE_ID	DEPRECIATION_RULE_ID	string	DEPRECIATION_RULE_ID
D_HARDWARE_GUID	D_HARDWARE_GUID	string	D_HARDWARE_GUID
EMPLOYEE_ID	EMPLOYEE_ID	string	EMPLOYEE_ID
END_OF_WARANTY	END_OF_WARANTY	date-time	END_OF_WARANTY
ENTRY_DATE	ENTRY_DATE	string	ENTRY_DATE
ESTIMATED_PERCENTAGE_USE	ESTIMATED_PERCENTAGE_USE	string	ESTIMATED_PERCENTAGE_USE
EXPECTED_END_LEND_DATE	EXPECTED_END_LEND_DATE	string	EXPECTED_END_LEND_DATE
EXPECTED_RETURN_DATE	EXPECTED_RETURN_DATE	string	EXPECTED_RETURN_DATE
FALLEN_TERM	FALLEN_TERM	string	FALLEN_TERM
FIXED_ASSET_NUMBER	FIXED_ASSET_NUMBER	string	FIXED_ASSET_NUMBER
MAIN_HREF	HREF	string	MAIN_HREF
INITIAL_START	INITIAL_START	string	INITIAL_START
INSTALLATION_DATE	INSTALLATION_DATE	date-time	INSTALLATION_DATE
INTERNAL_DELIVERY_DATE	INTERNAL_DELIVERY_DATE	string	INTERNAL_DELIVERY_DATE
INTERNAL_DISPO	INTERNAL_DISPO	string	INTERNAL_DISPO
INVENTORY_ID	INVENTORY_ID	string	INVENTORY_ID
INVOICE_NUMBER	INVOICE_NUMBER	string	INVOICE_NUMBER
IS_CI	IS_CI	string	IS_CI
IS_DML	IS_DML	string	IS_DML
IS_LOCKED	IS_LOCKED	string	IS_LOCKED
IS_SERVICE	IS_SERVICE	string	IS_SERVICE
LAST_AUTOMATIC_DISCOVERY	LAST_AUTOMATIC_DISCOVERY	date-time	LAST_AUTOMATIC_DISCOVERY
LAST_INTEGRATION	LAST_INTEGRATION	string	LAST_INTEGRATION
LAST_PAYMENT	LAST_PAYMENT	string	LAST_PAYMENT
LAST_PAYMENT_CUR_ID	LAST_PAYMENT_CUR_ID	string	LAST_PAYMENT_CUR_ID
LAST_PHYSICAL_INVENTORY	LAST_PHYSICAL_INVENTORY	date-time	LAST_PHYSICAL_INVENTORY
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
LICENSE_VERSION	LICENSE_VERSION	string	LICENSE_VERSION
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
LOCATION_TO_CHECK_REQUEST_ID	LOCATION_TO_CHECK_REQUEST_ID	string	LOCATION_TO_CHECK_REQUEST_ID
MAINTENANCE_COST	MAINTENANCE_COST	string	MAINTENANCE_COST
MAINTENANCE_COST_CUR_ID	MAINTENANCE_COST_CUR_ID	string	MAINTENANCE_COST_CUR_ID
MAIN_USAGE_ID	MAIN_USAGE_ID	string	MAIN_USAGE_ID
MAX_INSTALLS	MAX_INSTALLS	string	MAX_INSTALLS
MONTHLY_FIXED_COST	MONTHLY_FIXED_COST	string	MONTHLY_FIXED_COST
MONTHLY_FIXED_COST_CUR_ID	MONTHLY_FIXED_COST_CUR_ID	string	MONTHLY_FIXED_COST_CUR_ID
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL	string	MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL_CUR_ID	MONTHLY_NET_RENTAL_CUR_ID	string	MONTHLY_NET_RENTAL_CUR_ID
MONTH_DURATION	MONTH_DURATION	string	MONTH_DURATION
NETWORK_IDENTIFIER	NETWORK_IDENTIFIER	string	NETWORK_IDENTIFIER
NEXT_CI_VERSION	NEXT_CI_VERSION	string	NEXT_CI_VERSION
NEXT_DEPARTMENT_ID	NEXT_DEPARTMENT_ID	string	NEXT_DEPARTMENT_ID
NEXT_DEPARTMENT_PATH	NEXT_DEPARTMENT_PATH	string	NEXT_DEPARTMENT_PATH
NEXT_MAINTENANCE_DATE	NEXT_MAINTENANCE_DATE	string	NEXT_MAINTENANCE_DATE
NEXT_STATUS_ID	NEXT_STATUS_ID	string	NEXT_STATUS_ID
NEXT_USER_APPLICATION_DATE	NEXT_USER_APPLICATION_DATE	string	NEXT_USER_APPLICATION_DATE
NEXT_USER_ID	NEXT_USER_ID	string	NEXT_USER_ID
NOTAR	NOTICE	string	NOTAR
ORDER_DETAILS_ID	ORDER_DETAILS_ID	string	ORDER_DETAILS_ID
ORDER_NUMBER	ORDER_NUMBER	string	ORDER_NUMBER
OWNERSHIP_TO_CHECK_REQUEST_ID	OWNERSHIP_TO_CHECK_REQUEST_ID	string	OWNERSHIP_TO_CHECK_REQUEST_ID
PACKAGE_PATH	PACKAGE_PATH	string	PACKAGE_PATH
PIPELINE_STATUS_ID	PIPELINE_STATUS_ID	string	PIPELINE_STATUS_ID
POWER_CONSUMPTION_WH	POWER_CONSUMPTION_WH	string	POWER_CONSUMPTION_WH
PROCESSOR_COUNT	PROCESSOR_COUNT	string	PROCESSOR_COUNT
PROCESSOR_SOCKET_COUNT	PROCESSOR_SOCKET_COUNT	string	PROCESSOR_SOCKET_COUNT
PROJECT_ID	PROJECT_ID	string	PROJECT_ID
PROVIDER_ID	PROVIDER_ID	string	PROVIDER_ID
PROVIDER_PATH	PROVIDER_PATH	string	PROVIDER_PATH
PURCHASE_DATE	PURCHASE_DATE	date-time	PURCHASE_DATE
PURCHASE_PRICE	PURCHASE_PRICE	string	PURCHASE_PRICE
PURCHASE_PRICE_CUR_ID	PURCHASE_PRICE_CUR_ID	string	PURCHASE_PRICE_CUR_ID
PURCHASE_RATE_ID	PURCHASE_RATE_ID	string	PURCHASE_RATE_ID
RECYCLED_DATE	RECYCLED_DATE	string	RECYCLED_DATE
RECYCLING_PROVIDER_ID	RECYCLING_PROVIDER_ID	string	RECYCLING_PROVIDER_ID
RECYCLING_PROVIDER_PATH	RECYCLING_PROVIDER_PATH	string	RECYCLING_PROVIDER_PATH
REFORM_NUMBER	REFORM_NUMBER	string	REFORM_NUMBER
REMOVED_DATE	REMOVED_DATE	string	REMOVED_DATE
RENEWAL_DECISION_ID	RENEWAL_DECISION_ID	string	RENEWAL_DECISION_ID
RENEWAL_VALUE	RENEWAL_VALUE	string	RENEWAL_VALUE
RENEWAL_VALUE_CUR_ID	RENEWAL_VALUE_CUR_ID	string	RENEWAL_VALUE_CUR_ID
REPAIRED_BY_ID	REPAIRED_BY_ID	string	REPAIRED_BY_ID
REPAIRED_BY_PATH	REPAIRED_BY_PATH	string	REPAIRED_BY_PATH
REQUEST_ID	REQUEST_ID	string	REQUEST_ID
RESALES_VALUE	RESALES_VALUE	string	RESALES_VALUE
SCHEDULED_END	SCHEDULED_END	date-time	SCHEDULED_END
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
SD_CATALOG_PATH	SD_CATALOG_PATH	string	SD_CATALOG_PATH
SD_DEFAULT_INCIDENT_ID	SD_DEFAULT_INCIDENT_ID	string	SD_DEFAULT_INCIDENT_ID
SD_DEFAULT_INCIDENT_PATH	SD_DEFAULT_INCIDENT_PATH	string	SD_DEFAULT_INCIDENT_PATH
SD_DEFAULT_REQUEST_ID	SD_DEFAULT_REQUEST_ID	string	SD_DEFAULT_REQUEST_ID
SD_DEFAULT_REQUEST_PATH	SD_DEFAULT_REQUEST_PATH	string	SD_DEFAULT_REQUEST_PATH
SERIAL_NUMBER	SERIAL_NUMBER	string	SERIAL_NUMBER
SERVER_TYPE_ID	SERVER_TYPE_ID	string	SERVER_TYPE_ID
SLA_ID	SLA_ID	string	SLA_ID
STATUS_ID	STATUS_ID	string	STATUS_ID
SUPPLIER_ID	SUPPLIER_ID	string	SUPPLIER_ID
SUPPLIER_PATH	SUPPLIER_PATH	string	SUPPLIER_PATH
TÉRMINO	TERM	string	TÉRMINO
UPDATED_BY_DISCOVERY	UPDATED_BY_DISCOVERY	string	UPDATED_BY_DISCOVERY
UPDATE_COVERAGE_TERM	UPDATE_COVERAGE_TERM	string	UPDATE_COVERAGE_TERM
WARANTY_TYPE_ID	WARANTY_TYPE_ID	string	WARANTY_TYPE_ID
XPOS	XPOS	string	XPOS
YPOS	YPOS	string	YPOS
ZPOS	ZPOS	string	ZPOS

Ver empleado

Id. de la operación:: ViewEmployee

Devuelve el empleado especificado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del empleado.	employee_id	True	string	Identificación única del empleado.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
APPROVED_TO_VALIDATE	APPROVED_TO_VALIDATE	string	APPROVED_TO_VALIDATE
AVAILABILITY_STATUS_ID	AVAILABILITY_STATUS_ID	string	AVAILABILITY_STATUS_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BEGIN_OF_CONTRACT	BEGIN_OF_CONTRACT	date-time	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	CELLULAR_NUMBER	string	CELLULAR_NUMBER
CHAT_LOGIN	CHAT_LOGIN	string	CHAT_LOGIN
CIVIL_STATUS_ID	CIVIL_STATUS_ID	string	CIVIL_STATUS_ID
COMMENT_EMPLOYEE_HREF	COMMENT_EMPLOYEE.HREF	string	COMMENT_EMPLOYEE_HREF
COST_PER_HOUR	COST_PER_HOUR	string	COST_PER_HOUR
COST_PER_HOUR_CUR_ID	COST_PER_HOUR_CUR_ID	string	COST_PER_HOUR_CUR_ID
DEFAULT_COST_CENTER_ID	DEFAULT_COST_CENTER_ID	string	DEFAULT_COST_CENTER_ID
DELEGATION_FROM	DELEGATION_FROM	string	DELEGATION_FROM
DELEGATION_ID	DELEGATION_ID	string	DELEGATION_ID
DELEGATION_TO	DELEGATION_TO	string	DELEGATION_TO
DEPARTMENT_CODE	DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	DEPARTMENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_HREF	DEPARTMENT.HREF	string	DEPARTMENT_HREF
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
EMPLOYEE_ID	EMPLOYEE_ID	string	EMPLOYEE_ID
END_OF_CONTRACT	END_OF_CONTRACT	date-time	END_OF_CONTRACT
E_MAIL	E_MAIL	string	E_MAIL
E_PTO	E_PTO	string	E_PTO
E_SANDBOX_USER	E_SANDBOX_USER	string	E_SANDBOX_USER
FAX_NUMBER	FAX_NUMBER	string	FAX_NUMBER
FUNCTION_ID	FUNCTION_ID	string	FUNCTION_ID
MAIN_HREF	HREF	string	MAIN_HREF
ICQ_NUMBER	ICQ_NUMBER	string	ICQ_NUMBER
IDENTIFICACIÓN	IDENTIFICATION	string	IDENTIFICACIÓN
IMPACTO	IMPACT	string	IMPACTO
IS_AUTOMATIC_STATUS	IS_AUTOMATIC_STATUS	string	IS_AUTOMATIC_STATUS
IS_SYSTEM	IS_SYSTEM	string	IS_SYSTEM
IT_CORRESPONDENT	IT_CORRESPONDENT	string	IT_CORRESPONDENT
LANGUAGE_ID	LANGUAGE_ID	string	LANGUAGE_ID
LAST_INTEGRATION	LAST_INTEGRATION	date-time	LAST_INTEGRATION
LAST_NAME	LAST_NAME	string	LAST_NAME
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
CIUDAD	LOCATION.CITY	string	CIUDAD
LOCATION_HREF	LOCATION.HREF	string	LOCATION_HREF
LOCATION_CODE	LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	LOCATION.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION.LOCATION_PATH	date-time	LOCATION_PATH
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION_PATH	date-time	LOCATION_PATH
LOCATION_TO_CHECK_REQUEST_ID	LOCATION_TO_CHECK_REQUEST_ID	string	LOCATION_TO_CHECK_REQUEST_ID
LOGIN	LOGIN	string	LOGIN
MAIL_ALERT	MAIL_ALERT	string	MAIL_ALERT
MANAGER_BEGIN_OF_CONTRACT	MANAGER.BEGIN_OF_CONTRACT	string	MANAGER_BEGIN_OF_CONTRACT
MANAGER_CELLULAR_NUMBER	MANAGER.CELLULAR_NUMBER	string	MANAGER_CELLULAR_NUMBER
MANAGER_DEPARTMENT_PATH	MANAGER.DEPARTMENT_PATH	string	MANAGER_DEPARTMENT_PATH
MANAGER_EMPLOYEE_ID	MANAGER.EMPLOYEE_ID	string	MANAGER_EMPLOYEE_ID
MANAGER_E_MAIL	MANAGER.E_MAIL	string	MANAGER_E_MAIL
MANAGER_LAST_NAME	MANAGER.LAST_NAME	string	MANAGER_LAST_NAME
MANAGER_LOCATION_PATH	MANAGER.LOCATION_PATH	string	MANAGER_LOCATION_PATH
MANAGER_PHONE_NUMBER	MANAGER.PHONE_NUMBER	string	MANAGER_PHONE_NUMBER
MANAGER_ID	MANAGER_ID	string	MANAGER_ID
MESSENGER_SIGN_NAME	MESSENGER_SIGN_NAME	string	MESSENGER_SIGN_NAME
NOTIFICATION_TYPE_ID	NOTIFICATION_TYPE_ID	string	NOTIFICATION_TYPE_ID
PASSWD_LAST_UPDATE_UT	PASSWD_LAST_UPDATE_UT	date-time	PASSWD_LAST_UPDATE_UT
PERSON_IN_CHARGE	PERSON_IN_CHARGE	string	PERSON_IN_CHARGE
PHONE_NUMBER	PHONE_NUMBER	date-time	PHONE_NUMBER
PICTURE_PATH	PICTURE_PATH	string	PICTURE_PATH
PLANNING_ID	PLANNING_ID	string	PLANNING_ID
STYLE_ID	STYLE_ID	string	STYLE_ID
SUPPLIER_ID	SUPPLIER_ID	string	SUPPLIER_ID
SUPPLIER_PATH	SUPPLIER_PATH	string	SUPPLIER_PATH
TITLE_ID	TITLE_ID	string	TITLE_ID
TRIAL_END	TRIAL_END	string	TRIAL_END
VALIDATION_LEVEL	VALIDATION_LEVEL	string	VALIDATION_LEVEL
VALIDATOR_ID	VALIDATOR_ID	string	VALIDATOR_ID
VIP	VIP	string	VIP
VIP_LEVEL_ID	VIP_LEVEL_ID	string	VIP_LEVEL_ID
WAVE_ADDRESS	WAVE_ADDRESS	string	WAVE_ADDRESS

Ver entidad

Id. de la operación:: ViewEntity

Devuelve la entidad especificada.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del departamento.	department_id	True	string	Identificación única del departamento.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
HREF	COMMENT_DEPARTMENT.HREF	string	HREF
CURRENCY_ID	CURRENCY_ID	string	CURRENCY_ID
DEFAULT_COST_CENTER_ID	DEFAULT_COST_CENTER_ID	string	DEFAULT_COST_CENTER_ID
DEPARTMENT_CODE	DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_EN	DEPARTMENT_EN	string	DEPARTMENT_EN
DEPARTMENT_FR	DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_GE	DEPARTMENT_GE	string	DEPARTMENT_GE
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_IT	DEPARTMENT_IT	string	DEPARTMENT_IT
DEPARTMENT_L1	DEPARTMENT_L1	string	DEPARTMENT_L1
DEPARTMENT_L2	DEPARTMENT_L2	string	DEPARTMENT_L2
DEPARTMENT_L3	DEPARTMENT_L3	string	DEPARTMENT_L3
DEPARTMENT_L4	DEPARTMENT_L4	string	DEPARTMENT_L4
DEPARTMENT_L5	DEPARTMENT_L5	string	DEPARTMENT_L5
DEPARTMENT_L6	DEPARTMENT_L6	string	DEPARTMENT_L6
DEPARTMENT_LABEL	DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_PO	DEPARTMENT_PO	string	DEPARTMENT_PO
DEPARTMENT_SP	DEPARTMENT_SP	string	DEPARTMENT_SP
END_DATE	END_DATE	string	END_DATE
HREF	HREF	string	HREF
LAST_INTEGRATION	LAST_INTEGRATION	string	LAST_INTEGRATION
LAST_UPDATE	LAST_UPDATE	string	LAST_UPDATE
NIVEL	LEVEL	string	NIVEL
MANAGER_ID	MANAGER_ID	string	MANAGER_ID
PARENT_DEPARTMENT_ID	PARENT_DEPARTMENT_ID	string	PARENT_DEPARTMENT_ID
PARENT_DEPARTMENT_PATH	PARENT_DEPARTMENT_PATH	string	PARENT_DEPARTMENT_PATH
SLA_ID	SLA_ID	string	SLA_ID
START_DATE	START_DATE	string	START_DATE
URL_MAP	URL_MAP	string	URL_MAP

Ver errores conocidos

Id. de la operación:: ViewKnownErrors

Devuelve los errores conocidos especificados.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del problema conocido.	kp_id	True	string	Identificación única del problema conocido.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. ANSWER_EN. HREF	ANSWER_EN.HREF	string	$. ANSWER_EN. HREF
$. ANSWER_FR. HREF	ANSWER_FR.HREF	string	$. ANSWER_FR. HREF
$. ANSWER_GE. HREF	ANSWER_GE.HREF	string	$. ANSWER_GE. HREF
$. ANSWER_IT. HREF	ANSWER_IT.HREF	string	$. ANSWER_IT. HREF
$. ANSWER_L1. HREF	ANSWER_L1.HREF	string	$. ANSWER_L1. HREF
$. ANSWER_L2. HREF	ANSWER_L2.HREF	string	$. ANSWER_L2. HREF
$. ANSWER_L3. HREF	ANSWER_L3.HREF	string	$. ANSWER_L3. HREF
$. ANSWER_L4. HREF	ANSWER_L4.HREF	string	$. ANSWER_L4. HREF
$. ANSWER_L5. HREF	ANSWER_L5.HREF	string	$. ANSWER_L5. HREF
$. ANSWER_L6. HREF	ANSWER_L6.HREF	string	$. ANSWER_L6. HREF
$. ANSWER_PO. HREF	ANSWER_PO.HREF	string	$. ANSWER_PO. HREF
$. ANSWER_SP. HREF	ANSWER_SP.HREF	string	$. ANSWER_SP. HREF
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
CREATION_DATE	CREATION_DATE	date-time	CREATION_DATE
END_DATE	END_DATE	string	END_DATE
EXPECTED_RESOLUTION_DATE	EXPECTED_RESOLUTION_DATE	string	EXPECTED_RESOLUTION_DATE
$. E_URL. HREF	E_URL.HREF	string	$. E_URL. HREF
$. HREF	HREF	string	$. HREF
IMPLEMENTATION_TIME	IMPLEMENTATION_TIME	string	IMPLEMENTATION_TIME
KNOWN_PROBLEMS_ID	KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
KNOWN_PROBLEM_PATH	KNOWN_PROBLEM_PATH	string	KNOWN_PROBLEM_PATH
KP_NUMBER	KP_NUMBER	date-time	KP_NUMBER
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
LAST_UPDATE_UT	LAST_UPDATE_UT	date-time	LAST_UPDATE_UT
QUESTION_EN	QUESTION_EN	string	QUESTION_EN
QUESTION_FR	QUESTION_FR	string	QUESTION_FR
QUESTION_GE	QUESTION_GE	string	QUESTION_GE
QUESTION_IT	QUESTION_IT	string	QUESTION_IT
QUESTION_L1	QUESTION_L1	string	QUESTION_L1
QUESTION_L2	QUESTION_L2	string	QUESTION_L2
QUESTION_L3	QUESTION_L3	string	QUESTION_L3
QUESTION_L4	QUESTION_L4	string	QUESTION_L4
QUESTION_L5	QUESTION_L5	string	QUESTION_L5
QUESTION_L6	QUESTION_L6	string	QUESTION_L6
QUESTION_PO	QUESTION_PO	string	QUESTION_PO
QUESTION_SP	QUESTION_SP	string	QUESTION_SP
REVISION_DATE	REVISION_DATE	string	REVISION_DATE
REVISION_DATE_UT	REVISION_DATE_UT	string	REVISION_DATE_UT
VERSION	VERSION	string	VERSION

Ver fabricante

Id. de la operación:: ViewManufacturer

Devuelve el fabricante especificado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del fabricante.	manufacturer_id	True	string	Identificación única del fabricante.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
DISCOVERY_NAME	DISCOVERY_NAME	string	DISCOVERY_NAME
HREF	HREF	string	HREF
IS_MANUFACTURER	IS_MANUFACTURER	string	IS_MANUFACTURER
IS_PUBLISHER	IS_PUBLISHER	string	IS_PUBLISHER
FABRICANTE	MANUFACTURER	string	FABRICANTE
MANUFACTURER_ID	MANUFACTURER_ID	string	MANUFACTURER_ID
WEB_SITE	WEB_SITE	string	WEB_SITE

Ver lista de acuerdos de nivel de servicio

Id. de la operación:: ViewSlasList

Devuelve la lista de acuerdos de nivel de servicio.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
DEMORAR	records.DELAY	string	DEMORAR
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
NAME_FR	records.NAME_FR	string	NAME_FR
SLA_ID	records.SLA_ID	string	SLA_ID
total_record_count	total_record_count	string	total_record_count

Ver lista de elementos de configuración

Id. de la operación:: ViewConfigurationItemsList

Devuelve lista de elementos de configuración.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
ASSET_ID	records.ASSET_ID	string	ASSET_ID
ASSET_TAG	records.ASSET_TAG	string	ASSET_TAG
CI_STATUS_ID	records.CI_STATUS_ID	string	CI_STATUS_ID
CI_VERSION	records.CI_VERSION	string	CI_VERSION
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
NETWORK_IDENTIFIER	records.NETWORK_IDENTIFIER	string	NETWORK_IDENTIFIER
total_record_count	total_record_count	string	total_record_count

Ver lista de empleados

Id. de la operación:: ViewEmployeesList

Devuelve lista de empleados.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
MAIN_HREF	HREF	string	MAIN_HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
BEGIN_OF_CONTRACT	records.BEGIN_OF_CONTRACT	date-time	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	records.CELLULAR_NUMBER	string	CELLULAR_NUMBER
DEPARTMENT_CODE	records.DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	records.DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	records.DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	records.DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	records.DEPARTMENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_HREF	records.DEPARTMENT.HREF	string	DEPARTMENT_HREF
DEPARTMENT_ID	records.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	records.DEPARTMENT_PATH	string	DEPARTMENT_PATH
EMPLOYEE_ID	records.EMPLOYEE_ID	string	EMPLOYEE_ID
E_MAIL	records.E_MAIL	string	E_MAIL
HREF	records.HREF	string	HREF
LAST_NAME	records.LAST_NAME	string	LAST_NAME
CIUDAD	records.LOCATION.CITY	string	CIUDAD
LOCATION_HREF	records.LOCATION.HREF	string	LOCATION_HREF
LOCATION_CODE	records.LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	records.LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	records.LOCATION.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	records.LOCATION.LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	records.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	records.LOCATION_PATH	string	LOCATION_PATH
MANAGER_BEGIN_OF_CONTRACT	records.MANAGER.BEGIN_OF_CONTRACT	string	MANAGER_BEGIN_OF_CONTRACT
MANAGER_CELLULAR_NUMBER	records.MANAGER.CELLULAR_NUMBER	string	MANAGER_CELLULAR_NUMBER
MANAGER_DEPARTMENT_PATH	records.MANAGER.DEPARTMENT_PATH	string	MANAGER_DEPARTMENT_PATH
MANAGER_EMPLOYEE_ID	records.MANAGER.EMPLOYEE_ID	string	MANAGER_EMPLOYEE_ID
MANAGER_E_MAIL	records.MANAGER.E_MAIL	string	MANAGER_E_MAIL
MANAGER_HREF	records.MANAGER.HREF	string	MANAGER_HREF
MANAGER_LAST_NAME	records.MANAGER.LAST_NAME	string	MANAGER_LAST_NAME
MANAGER_LOCATION_PATH	records.MANAGER.LOCATION_PATH	string	MANAGER_LOCATION_PATH
MANAGER_PHONE_NUMBER	records.MANAGER.PHONE_NUMBER	string	MANAGER_PHONE_NUMBER
PHONE_NUMBER	records.PHONE_NUMBER	string	PHONE_NUMBER
total_record_count	total_record_count	string	total_record_count

Ver lista de entidades

Id. de la operación:: ViewEntitiesList

Devuelve lista de entidades.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
DEPARTMENT_CODE	records.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	records.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	records.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	records.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	records.DEPARTMENT_PATH	string	DEPARTMENT_PATH
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
total_record_count	total_record_count	string	total_record_count

Ver lista de errores conocidos

Id. de la operación:: ViewKnownErrorsList

Devuelve la lista de errores conocidos.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
KNOWN_PROBLEMS_ID	records.KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
KNOWN_PROBLEM_PATH	records.KNOWN_PROBLEM_PATH	date-time	KNOWN_PROBLEM_PATH
KP_NUMBER	records.KP_NUMBER	string	KP_NUMBER
QUESTION_FR	records.QUESTION_FR	date-time	QUESTION_FR
total_record_count	total_record_count	string	total_record_count

Ver lista de fabricantes

Id. de la operación:: ViewManufacturerList

Devuelve la lista de fabricantes.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
DISCOVERY_NAME	records.DISCOVERY_NAME	string	DISCOVERY_NAME
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
FABRICANTE	records.MANUFACTURER	string	FABRICANTE
MANUFACTURER_ID	records.MANUFACTURER_ID	string	MANUFACTURER_ID
total_record_count	total_record_count	string	total_record_count

Ver lista de recursos

Id. de la operación:: ViewAssetsList

Devuelve lista de recursos.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
ASSET_ID	records.ASSET_ID	string	ASSET_ID
ASSET_LABEL	records.ASSET_LABEL	string	ASSET_LABEL
ASSET_TAG	records.ASSET_TAG	string	ASSET_TAG
ARTICLE_MODEL	records.CATALOG_ASSET.ARTICLE_MODEL	string	ARTICLE_MODEL
CATALOG_ID	records.CATALOG_ASSET.CATALOG_ID	string	CATALOG_ID
$.records. [*]. CATALOG_ASSET. HREF	records.CATALOG_ASSET.HREF	string	$.records. [*]. CATALOG_ASSET. HREF
NET_PRICE	records.CATALOG_ASSET.NET_PRICE	string	NET_PRICE
SMBIOS_NAME	records.CATALOG_ASSET.SMBIOS_NAME	string	SMBIOS_NAME
TITLE_FR	records.CATALOG_ASSET.TITLE_FR	string	TITLE_FR
DEPARTMENT_CODE	records.DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	records.DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	records.DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	records.DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
$.records. [*]. DEPARTAMENTO. DEPARTMENT_PATH	records.DEPARTMENT.DEPARTMENT_PATH	string	$.records. [*]. DEPARTAMENTO. DEPARTMENT_PATH
BEGIN_OF_CONTRACT	records.EMPLOYEE.BEGIN_OF_CONTRACT	date-time	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	records.EMPLOYEE.CELLULAR_NUMBER	string	CELLULAR_NUMBER
$.records. [*]. EMPLEADO. DEPARTMENT_PATH	records.EMPLOYEE.DEPARTMENT_PATH	string	$.records. [*]. EMPLEADO. DEPARTMENT_PATH
EMPLOYEE_ID	records.EMPLOYEE.EMPLOYEE_ID	string	EMPLOYEE_ID
E_MAIL	records.EMPLOYEE.E_MAIL	string	E_MAIL
$.records. [*]. EMPLEADO. HREF	records.EMPLOYEE.HREF	string	$.records. [*]. EMPLEADO. HREF
LAST_NAME	records.EMPLOYEE.LAST_NAME	string	LAST_NAME
LOCATION_PATH	records.EMPLOYEE.LOCATION_PATH	string	LOCATION_PATH
PHONE_NUMBER	records.EMPLOYEE.PHONE_NUMBER	string	PHONE_NUMBER
END_OF_WARANTY	records.END_OF_WARANTY	date-time	END_OF_WARANTY
ENTRY_DATE	records.ENTRY_DATE	string	ENTRY_DATE
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
INSTALLATION_DATE	records.INSTALLATION_DATE	date-time	INSTALLATION_DATE
CIUDAD	records.LOCATION.CITY	string	CIUDAD
$.records. [*]. UBICACIÓN. HREF	records.LOCATION.HREF	string	$.records. [*]. UBICACIÓN. HREF
LOCATION_CODE	records.LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	records.LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	records.LOCATION.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	records.LOCATION.LOCATION_PATH	string	LOCATION_PATH
PURCHASE_DATE	records.PURCHASE_DATE	date-time	PURCHASE_DATE
SERIAL_NUMBER	records.SERIAL_NUMBER	string	SERIAL_NUMBER
total_record_count	total_record_count	string	total_record_count

Ver lista de recursos de catálogo

Id. de la operación:: ViewCatalogAssetsList

Devuelve lista de recursos de catálogo.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
ARTICLE_MODEL	records.ARTICLE_MODEL	string	ARTICLE_MODEL
CATALOG_ID	records.CATALOG_ID	string	CATALOG_ID
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
DISCOVERY_NAME	records.MANUFACTURER.DISCOVERY_NAME	string	DISCOVERY_NAME
$.records. [*]. FABRICANTE. HREF	records.MANUFACTURER.HREF	string	$.records. [*]. FABRICANTE. HREF
FABRICANTE	records.MANUFACTURER.MANUFACTURER	string	FABRICANTE
MANUFACTURER_ID	records.MANUFACTURER.MANUFACTURER_ID	string	MANUFACTURER_ID
NET_PRICE	records.NET_PRICE	string	NET_PRICE
SMBIOS_NAME	records.SMBIOS_NAME	string	SMBIOS_NAME
TITLE_FR	records.TITLE_FR	string	TITLE_FR
total_record_count	total_record_count	string	total_record_count

Ver lista de rutas de acceso de solicitudes de catálogo

Id. de la operación:: ViewCatalogRequestsPathList

Devuelve lista de ruta de acceso de solicitud de catálogo.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
SD_CATALOG_ID	records.SD_CATALOG_ID	string	SD_CATALOG_ID
SD_CATALOG_PATH_FR	records.SD_CATALOG_PATH_FR	string	SD_CATALOG_PATH_FR
total_record_count	total_record_count	string	total_record_count

Ver lista de solicitudes de catálogo

Id. de la operación:: ViewCatalogRequestsList

Devuelve lista de solicitudes de catálogo.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
$.records. [*]. CATALOG_REQUESTS_PATH. HREF	records.CATALOG_REQUESTS_PATH.HREF	string	$.records. [*]. CATALOG_REQUESTS_PATH. HREF
$.records. [*]. CATALOG_REQUESTS_PATH. SD_CATALOG_ID	records.CATALOG_REQUESTS_PATH.SD_CATALOG_ID	string	$.records. [*]. CATALOG_REQUESTS_PATH. SD_CATALOG_ID
SD_CATALOG_PATH_FR	records.CATALOG_REQUESTS_PATH.SD_CATALOG_PATH_FR	string	SD_CATALOG_PATH_FR
CATALOG_REQUEST_PATH	records.CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
CÓDIGO	records.CODE	string	CÓDIGO
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
BEGIN_OF_CONTRACT	records.MANAGER.BEGIN_OF_CONTRACT	string	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	records.MANAGER.CELLULAR_NUMBER	string	CELLULAR_NUMBER
DEPARTMENT_PATH	records.MANAGER.DEPARTMENT_PATH	string	DEPARTMENT_PATH
EMPLOYEE_ID	records.MANAGER.EMPLOYEE_ID	string	EMPLOYEE_ID
E_MAIL	records.MANAGER.E_MAIL	string	E_MAIL
LAST_NAME	records.MANAGER.LAST_NAME	string	LAST_NAME
LOCATION_PATH	records.MANAGER.LOCATION_PATH	string	LOCATION_PATH
PHONE_NUMBER	records.MANAGER.PHONE_NUMBER	string	PHONE_NUMBER
$.records. [*]. SD_CATALOG_ID	records.SD_CATALOG_ID	string	$.records. [*]. SD_CATALOG_ID
DEMORAR	records.SLA.DELAY	string	DEMORAR
NAME_FR	records.SLA.NAME_FR	string	NAME_FR
SLA_ID	records.SLA.SLA_ID	string	SLA_ID
TITLE_FR	records.TITLE_FR	string	TITLE_FR
total_record_count	total_record_count	string	total_record_count

Ver lista de ubicaciones

Id. de la operación:: ViewLocationsList

Devuelve la lista de ubicaciones.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
CIUDAD	records.CITY	string	CIUDAD
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
LOCATION_CODE	records.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	records.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	records.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	records.LOCATION_PATH	string	LOCATION_PATH
total_record_count	total_record_count	string	total_record_count

Ver recurso

Id. de la operación:: ViewAsset

Devuelve el recurso especificado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del recurso.	asset_id	True	string	Identificación única del recurso.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
ACQUISITION_TYPE_ID	ACQUISITION_TYPE_ID	string	ACQUISITION_TYPE_ID
ASSET_GUID	ASSET_GUID	string	ASSET_GUID
ASSET_ID	ASSET_ID	string	ASSET_ID
ASSET_LABEL	ASSET_LABEL	string	ASSET_LABEL
ASSET_TAG	ASSET_TAG	string	ASSET_TAG
AUTOMATIC_RENEWAL	AUTOMATIC_RENEWAL	string	AUTOMATIC_RENEWAL
AVAILABILITY_SLA_ID	AVAILABILITY_SLA_ID	string	AVAILABILITY_SLA_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BEFORE_LOAN_DEPARTMENT_ID	BEFORE_LOAN_DEPARTMENT_ID	string	BEFORE_LOAN_DEPARTMENT_ID
BEFORE_LOAN_DEPARTMENT_PATH	BEFORE_LOAN_DEPARTMENT_PATH	string	BEFORE_LOAN_DEPARTMENT_PATH
BEFORE_LOAN_EMPLOYEE_ID	BEFORE_LOAN_EMPLOYEE_ID	string	BEFORE_LOAN_EMPLOYEE_ID
BEFORE_LOAN_LOCATION_ID	BEFORE_LOAN_LOCATION_ID	string	BEFORE_LOAN_LOCATION_ID
BEFORE_LOAN_LOCATION_PATH	BEFORE_LOAN_LOCATION_PATH	string	BEFORE_LOAN_LOCATION_PATH
BILLING_PERIODICITY_IN_MONTH	BILLING_PERIODICITY_IN_MONTH	string	BILLING_PERIODICITY_IN_MONTH
BUDGET_ID	BUDGET_ID	string	BUDGET_ID
BUY_BACK_VALUE	BUY_BACK_VALUE	string	BUY_BACK_VALUE
BUY_BACK_VALUE_CUR_ID	BUY_BACK_VALUE_CUR_ID	string	BUY_BACK_VALUE_CUR_ID
ARTICLE_MODEL	CATALOG_ASSET.ARTICLE_MODEL	string	ARTICLE_MODEL
CATALOG_ID	CATALOG_ASSET.CATALOG_ID	string	CATALOG_ID
CATALOG_ASSET_HREF	CATALOG_ASSET.HREF	string	CATALOG_ASSET_HREF
NET_PRICE	CATALOG_ASSET.NET_PRICE	string	NET_PRICE
SMBIOS_NAME	CATALOG_ASSET.SMBIOS_NAME	string	SMBIOS_NAME
TITLE_FR	CATALOG_ASSET.TITLE_FR	string	TITLE_FR
CATALOG_ID	CATALOG_ID	string	CATALOG_ID
CHARGE_BACK	CHARGE_BACK	string	CHARGE_BACK
CHARGE_BACK_CUR_ID	CHARGE_BACK_CUR_ID	string	CHARGE_BACK_CUR_ID
CI_BACKUP_BY_DEFAULT	CI_BACKUP_BY_DEFAULT	string	CI_BACKUP_BY_DEFAULT
CI_STATUS_ID	CI_STATUS_ID	string	CI_STATUS_ID
CI_VERSION	CI_VERSION	string	CI_VERSION
CM_DEFAULT_CHANGE_ID	CM_DEFAULT_CHANGE_ID	string	CM_DEFAULT_CHANGE_ID
CM_DEFAULT_CHANGE_PATH	CM_DEFAULT_CHANGE_PATH	string	CM_DEFAULT_CHANGE_PATH
COMMENT_ASSET_HREF	COMMENT_ASSET.HREF	string	COMMENT_ASSET_HREF
CONFIGURATION_ID	CONFIGURATION_ID	string	CONFIGURATION_ID
CONTRACT_TYPE_ID	CONTRACT_TYPE_ID	string	CONTRACT_TYPE_ID
CRITICAL_LEVEL_ID	CRITICAL_LEVEL_ID	string	CRITICAL_LEVEL_ID
DELIVERY_DATE	DELIVERY_DATE	date-time	DELIVERY_DATE
DELIVERY_NUMBER	DELIVERY_NUMBER	string	DELIVERY_NUMBER
DEPARTMENT_CODE	DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	DEPARTMENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPRECIATION_RULE_ID	DEPRECIATION_RULE_ID	string	DEPRECIATION_RULE_ID
D_HARDWARE_GUID	D_HARDWARE_GUID	string	D_HARDWARE_GUID
EMPLOYEE_BEGIN_OF_CONTRACT	EMPLOYEE.BEGIN_OF_CONTRACT	date-time	EMPLOYEE_BEGIN_OF_CONTRACT
EMPLOYEE_CELLULAR_NUMBER	EMPLOYEE.CELLULAR_NUMBER	string	EMPLOYEE_CELLULAR_NUMBER
EMPLOYEE_DEPARTMENT_PATH	EMPLOYEE.DEPARTMENT_PATH	string	EMPLOYEE_DEPARTMENT_PATH
EMPLOYEE_ID	EMPLOYEE.EMPLOYEE_ID	string	EMPLOYEE_ID
EMPLOYEE_E_MAIL	EMPLOYEE.E_MAIL	string	EMPLOYEE_E_MAIL
EMPLOYEE_HREF	EMPLOYEE.HREF	string	EMPLOYEE_HREF
EMPLOYEE_LAST_NAME	EMPLOYEE.LAST_NAME	string	EMPLOYEE_LAST_NAME
EMPLOYEE_LOCATION_PATH	EMPLOYEE.LOCATION_PATH	date-time	EMPLOYEE_LOCATION_PATH
EMPLOYEE_PHONE_NUMBER	EMPLOYEE.PHONE_NUMBER	string	EMPLOYEE_PHONE_NUMBER
EMPLOYEE_ID	EMPLOYEE_ID	string	EMPLOYEE_ID
END_OF_WARANTY	END_OF_WARANTY	date-time	END_OF_WARANTY
ENTRY_DATE	ENTRY_DATE	string	ENTRY_DATE
ESTIMATED_PERCENTAGE_USE	ESTIMATED_PERCENTAGE_USE	string	ESTIMATED_PERCENTAGE_USE
EXPECTED_END_LEND_DATE	EXPECTED_END_LEND_DATE	string	EXPECTED_END_LEND_DATE
EXPECTED_RETURN_DATE	EXPECTED_RETURN_DATE	string	EXPECTED_RETURN_DATE
FALLEN_TERM	FALLEN_TERM	string	FALLEN_TERM
FIXED_ASSET_NUMBER	FIXED_ASSET_NUMBER	string	FIXED_ASSET_NUMBER
MAIN_HREF	HREF	string	MAIN_HREF
INITIAL_START	INITIAL_START	string	INITIAL_START
INSTALLATION_DATE	INSTALLATION_DATE	date-time	INSTALLATION_DATE
INTERNAL_DELIVERY_DATE	INTERNAL_DELIVERY_DATE	string	INTERNAL_DELIVERY_DATE
INTERNAL_DISPO	INTERNAL_DISPO	string	INTERNAL_DISPO
INVENTORY_ID	INVENTORY_ID	string	INVENTORY_ID
INVOICE_NUMBER	INVOICE_NUMBER	string	INVOICE_NUMBER
IS_CI	IS_CI	string	IS_CI
IS_DML	IS_DML	string	IS_DML
IS_LOCKED	IS_LOCKED	string	IS_LOCKED
IS_SERVICE	IS_SERVICE	string	IS_SERVICE
LAST_AUTOMATIC_DISCOVERY	LAST_AUTOMATIC_DISCOVERY	date-time	LAST_AUTOMATIC_DISCOVERY
LAST_INTEGRATION	LAST_INTEGRATION	string	LAST_INTEGRATION
LAST_PAYMENT	LAST_PAYMENT	string	LAST_PAYMENT
LAST_PAYMENT_CUR_ID	LAST_PAYMENT_CUR_ID	string	LAST_PAYMENT_CUR_ID
LAST_PHYSICAL_INVENTORY	LAST_PHYSICAL_INVENTORY	date-time	LAST_PHYSICAL_INVENTORY
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
LICENSE_VERSION	LICENSE_VERSION	string	LICENSE_VERSION
CIUDAD	LOCATION.CITY	string	CIUDAD
LOCATION_HREF	LOCATION.HREF	string	LOCATION_HREF
LOCATION_CODE	LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	LOCATION.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION.LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
LOCATION_TO_CHECK_REQUEST_ID	LOCATION_TO_CHECK_REQUEST_ID	string	LOCATION_TO_CHECK_REQUEST_ID
MAINTENANCE_COST	MAINTENANCE_COST	string	MAINTENANCE_COST
MAINTENANCE_COST_CUR_ID	MAINTENANCE_COST_CUR_ID	string	MAINTENANCE_COST_CUR_ID
MAIN_USAGE_ID	MAIN_USAGE_ID	string	MAIN_USAGE_ID
MAX_INSTALLS	MAX_INSTALLS	string	MAX_INSTALLS
MONTHLY_FIXED_COST	MONTHLY_FIXED_COST	string	MONTHLY_FIXED_COST
MONTHLY_FIXED_COST_CUR_ID	MONTHLY_FIXED_COST_CUR_ID	string	MONTHLY_FIXED_COST_CUR_ID
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL	string	MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL_CUR_ID	MONTHLY_NET_RENTAL_CUR_ID	string	MONTHLY_NET_RENTAL_CUR_ID
MONTH_DURATION	MONTH_DURATION	string	MONTH_DURATION
NETWORK_IDENTIFIER	NETWORK_IDENTIFIER	string	NETWORK_IDENTIFIER
NEXT_CI_VERSION	NEXT_CI_VERSION	string	NEXT_CI_VERSION
NEXT_DEPARTMENT_ID	NEXT_DEPARTMENT_ID	string	NEXT_DEPARTMENT_ID
NEXT_DEPARTMENT_PATH	NEXT_DEPARTMENT_PATH	string	NEXT_DEPARTMENT_PATH
NEXT_MAINTENANCE_DATE	NEXT_MAINTENANCE_DATE	string	NEXT_MAINTENANCE_DATE
NEXT_STATUS_ID	NEXT_STATUS_ID	string	NEXT_STATUS_ID
NEXT_USER_APPLICATION_DATE	NEXT_USER_APPLICATION_DATE	string	NEXT_USER_APPLICATION_DATE
NEXT_USER_ID	NEXT_USER_ID	string	NEXT_USER_ID
NOTAR	NOTICE	string	NOTAR
ORDER_DETAILS_ID	ORDER_DETAILS_ID	string	ORDER_DETAILS_ID
ORDER_NUMBER	ORDER_NUMBER	string	ORDER_NUMBER
OWNERSHIP_TO_CHECK_REQUEST_ID	OWNERSHIP_TO_CHECK_REQUEST_ID	string	OWNERSHIP_TO_CHECK_REQUEST_ID
PACKAGE_PATH	PACKAGE_PATH	string	PACKAGE_PATH
PIPELINE_STATUS_ID	PIPELINE_STATUS_ID	string	PIPELINE_STATUS_ID
POWER_CONSUMPTION_WH	POWER_CONSUMPTION_WH	string	POWER_CONSUMPTION_WH
PROCESSOR_COUNT	PROCESSOR_COUNT	string	PROCESSOR_COUNT
PROCESSOR_SOCKET_COUNT	PROCESSOR_SOCKET_COUNT	string	PROCESSOR_SOCKET_COUNT
PROJECT_ID	PROJECT_ID	string	PROJECT_ID
PROVIDER_ID	PROVIDER_ID	string	PROVIDER_ID
PROVIDER_PATH	PROVIDER_PATH	string	PROVIDER_PATH
PURCHASE_DATE	PURCHASE_DATE	date-time	PURCHASE_DATE
PURCHASE_PRICE	PURCHASE_PRICE	string	PURCHASE_PRICE
PURCHASE_PRICE_CUR_ID	PURCHASE_PRICE_CUR_ID	string	PURCHASE_PRICE_CUR_ID
PURCHASE_RATE_ID	PURCHASE_RATE_ID	string	PURCHASE_RATE_ID
RECYCLED_DATE	RECYCLED_DATE	string	RECYCLED_DATE
RECYCLING_PROVIDER_ID	RECYCLING_PROVIDER_ID	string	RECYCLING_PROVIDER_ID
RECYCLING_PROVIDER_PATH	RECYCLING_PROVIDER_PATH	string	RECYCLING_PROVIDER_PATH
REFORM_NUMBER	REFORM_NUMBER	string	REFORM_NUMBER
REMOVED_DATE	REMOVED_DATE	string	REMOVED_DATE
RENEWAL_DECISION_ID	RENEWAL_DECISION_ID	string	RENEWAL_DECISION_ID
RENEWAL_VALUE	RENEWAL_VALUE	string	RENEWAL_VALUE
RENEWAL_VALUE_CUR_ID	RENEWAL_VALUE_CUR_ID	string	RENEWAL_VALUE_CUR_ID
REPAIRED_BY_ID	REPAIRED_BY_ID	string	REPAIRED_BY_ID
REPAIRED_BY_PATH	REPAIRED_BY_PATH	string	REPAIRED_BY_PATH
REQUEST_ID	REQUEST_ID	string	REQUEST_ID
RESALES_VALUE	RESALES_VALUE	string	RESALES_VALUE
SCHEDULED_END	SCHEDULED_END	date-time	SCHEDULED_END
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
SD_CATALOG_PATH	SD_CATALOG_PATH	string	SD_CATALOG_PATH
SD_DEFAULT_INCIDENT_ID	SD_DEFAULT_INCIDENT_ID	string	SD_DEFAULT_INCIDENT_ID
SD_DEFAULT_INCIDENT_PATH	SD_DEFAULT_INCIDENT_PATH	string	SD_DEFAULT_INCIDENT_PATH
SD_DEFAULT_REQUEST_ID	SD_DEFAULT_REQUEST_ID	string	SD_DEFAULT_REQUEST_ID
SD_DEFAULT_REQUEST_PATH	SD_DEFAULT_REQUEST_PATH	string	SD_DEFAULT_REQUEST_PATH
SERIAL_NUMBER	SERIAL_NUMBER	string	SERIAL_NUMBER
SERVER_TYPE_ID	SERVER_TYPE_ID	string	SERVER_TYPE_ID
SLA_ID	SLA_ID	string	SLA_ID
STATUS_ID	STATUS_ID	string	STATUS_ID
SUPPLIER_ID	SUPPLIER_ID	string	SUPPLIER_ID
SUPPLIER_PATH	SUPPLIER_PATH	string	SUPPLIER_PATH
TÉRMINO	TERM	string	TÉRMINO
UPDATED_BY_DISCOVERY	UPDATED_BY_DISCOVERY	string	UPDATED_BY_DISCOVERY
UPDATE_COVERAGE_TERM	UPDATE_COVERAGE_TERM	string	UPDATE_COVERAGE_TERM
WARANTY_TYPE_ID	WARANTY_TYPE_ID	string	WARANTY_TYPE_ID
XPOS	XPOS	string	XPOS
YPOS	YPOS	string	YPOS
ZPOS	ZPOS	string	ZPOS

Ver recurso de catálogo

Id. de la operación:: ViewCatalogAsset

Devuelve una entrada de catálogo de recursos.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del catálogo de activos.	catalog_id	True	string	Identificación única del catálogo de activos.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
ARTICLE_MODEL	ARTICLE_MODEL	string	ARTICLE_MODEL
ARTICLE_MODEL_URL	ARTICLE_MODEL_URL	string	ARTICLE_MODEL_URL
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
CAN_BE_PURCHASED	CAN_BE_PURCHASED	string	CAN_BE_PURCHASED
CATALOG_GUID	CATALOG_GUID	string	CATALOG_GUID
CATALOG_ID	CATALOG_ID	string	CATALOG_ID
CURRENT_LICENSE_VERSION	CURRENT_LICENSE_VERSION	string	CURRENT_LICENSE_VERSION
DEFAULT_BUY_BACK_VALUE	DEFAULT_BUY_BACK_VALUE	string	DEFAULT_BUY_BACK_VALUE
DEFAULT_BUY_BACK_VALUE_CUR_ID	DEFAULT_BUY_BACK_VALUE_CUR_ID	string	DEFAULT_BUY_BACK_VALUE_CUR_ID
DEFAULT_CHARGE_BACK	DEFAULT_CHARGE_BACK	string	DEFAULT_CHARGE_BACK
DEFAULT_CHARGE_BACK_CUR_ID	DEFAULT_CHARGE_BACK_CUR_ID	string	DEFAULT_CHARGE_BACK_CUR_ID
DEFAULT_DISPOSAL_VALUE	DEFAULT_DISPOSAL_VALUE	string	DEFAULT_DISPOSAL_VALUE
DEFAULT_DISPOSAL_VALUE_CUR_ID	DEFAULT_DISPOSAL_VALUE_CUR_ID	string	DEFAULT_DISPOSAL_VALUE_CUR_ID
DEFAULT_RENEWAL_VALUE	DEFAULT_RENEWAL_VALUE	string	DEFAULT_RENEWAL_VALUE
DEFAULT_RENEWAL_VALUE_CUR_ID	DEFAULT_RENEWAL_VALUE_CUR_ID	string	DEFAULT_RENEWAL_VALUE_CUR_ID
DESCRIPTION_EN_HREF	DESCRIPTION_EN.HREF	string	DESCRIPTION_EN_HREF
DESCRIPTION_FR_HREF	DESCRIPTION_FR.HREF	string	DESCRIPTION_FR_HREF
DESCRIPTION_GE_HREF	DESCRIPTION_GE.HREF	string	DESCRIPTION_GE_HREF
DESCRIPTION_IT_HREF	DESCRIPTION_IT.HREF	string	DESCRIPTION_IT_HREF
DESCRIPTION_L1_HREF	DESCRIPTION_L1.HREF	string	DESCRIPTION_L1_HREF
DESCRIPTION_L2_HREF	DESCRIPTION_L2.HREF	string	DESCRIPTION_L2_HREF
DESCRIPTION_L3_HREF	DESCRIPTION_L3.HREF	string	DESCRIPTION_L3_HREF
DESCRIPTION_L4_HREF	DESCRIPTION_L4.HREF	string	DESCRIPTION_L4_HREF
DESCRIPTION_L5_HREF	DESCRIPTION_L5.HREF	string	DESCRIPTION_L5_HREF
DESCRIPTION_L6_HREF	DESCRIPTION_L6.HREF	string	DESCRIPTION_L6_HREF
DESCRIPTION_PO_HREF	DESCRIPTION_PO.HREF	string	DESCRIPTION_PO_HREF
DESCRIPTION_SP_HREF	DESCRIPTION_SP.HREF	string	DESCRIPTION_SP_HREF
END_DATE	END_DATE	string	END_DATE
END_OF_NEWS	END_OF_NEWS	string	END_OF_NEWS
ESTIMATED_PERCENTAGE_USE	ESTIMATED_PERCENTAGE_USE	string	ESTIMATED_PERCENTAGE_USE
ESTIMATED_POWER_CONSUMPTION_WH	ESTIMATED_POWER_CONSUMPTION_WH	string	ESTIMATED_POWER_CONSUMPTION_WH
MAIN_HREF	HREF	string	MAIN_HREF
IMPACT_ID	IMPACT_ID	string	IMPACT_ID
INITIAL_STOCK	INITIAL_STOCK	string	INITIAL_STOCK
LAST_INTEGRATION	LAST_INTEGRATION	string	LAST_INTEGRATION
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
LEVEL_VERSION	LEVEL_VERSION	string	LEVEL_VERSION
LICENSE_PRICE_PER_SEAT	LICENSE_PRICE_PER_SEAT	string	LICENSE_PRICE_PER_SEAT
LICENSE_PRICE_PER_SEAT_CUR_ID	LICENSE_PRICE_PER_SEAT_CUR_ID	string	LICENSE_PRICE_PER_SEAT_CUR_ID
LICENSE_PROGRAM	LICENSE_PROGRAM	string	LICENSE_PROGRAM
MAINTENANCE_DURATION	MAINTENANCE_DURATION	string	MAINTENANCE_DURATION
MANAGED_LICENSE	MANAGED_LICENSE	string	MANAGED_LICENSE
MANAGER_ID	MANAGER_ID	string	MANAGER_ID
MANUFACTURER_DISCOVERY_NAME	MANUFACTURER.DISCOVERY_NAME	string	MANUFACTURER_DISCOVERY_NAME
MANUFACTURER_HREF	MANUFACTURER.HREF	string	MANUFACTURER_HREF
FABRICANTE	MANUFACTURER.MANUFACTURER	string	FABRICANTE
MANUFACTURER_ID	MANUFACTURER.MANUFACTURER_ID	string	MANUFACTURER_ID
MANUFACTURER_ID	MANUFACTURER_ID	string	MANUFACTURER_ID
MANUFACTURER_REF	MANUFACTURER_REF	string	MANUFACTURER_REF
MANUFACTURER_WARRANTY_DURATION	MANUFACTURER_WARRANTY_DURATION	string	MANUFACTURER_WARRANTY_DURATION
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL	string	MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL_CUR_ID	MONTHLY_NET_RENTAL_CUR_ID	string	MONTHLY_NET_RENTAL_CUR_ID
NB_INSTALLS	NB_INSTALLS	string	NB_INSTALLS
NET_PRICE	NET_PRICE	string	NET_PRICE
NET_PRICE_CUR_ID	NET_PRICE_CUR_ID	string	NET_PRICE_CUR_ID
PERCENT_MAINTENANCE_COST	PERCENT_MAINTENANCE_COST	string	PERCENT_MAINTENANCE_COST
QTY_PACKAGED	QTY_PACKAGED	string	QTY_PACKAGED
REF_GLPI	REF_GLPI	string	REF_GLPI
REF_LANDESK	REF_LANDESK	string	REF_LANDESK
REF_SCCM	REF_SCCM	string	REF_SCCM
SLA_ID	SLA_ID	string	SLA_ID
SMBIOS_NAME	SMBIOS_NAME	string	SMBIOS_NAME
START_DATE	START_DATE	string	START_DATE
TAX_ID	TAX_ID	string	TAX_ID
TECHNICAL_VALIDATION_REQUIRED	TECHNICAL_VALIDATION_REQUIRED	string	TECHNICAL_VALIDATION_REQUIRED
TITLE_EN	TITLE_EN	string	TITLE_EN
TITLE_FR	TITLE_FR	string	TITLE_FR
TITLE_GE	TITLE_GE	string	TITLE_GE
TITLE_IT	TITLE_IT	string	TITLE_IT
TITLE_L1	TITLE_L1	string	TITLE_L1
TITLE_L2	TITLE_L2	string	TITLE_L2
TITLE_L3	TITLE_L3	string	TITLE_L3
TITLE_L4	TITLE_L4	string	TITLE_L4
TITLE_L5	TITLE_L5	string	TITLE_L5
TITLE_L6	TITLE_L6	string	TITLE_L6
TITLE_PO	TITLE_PO	string	TITLE_PO
TITLE_SP	TITLE_SP	string	TITLE_SP
YEARS_EXPECTED_USAGE	YEARS_EXPECTED_USAGE	string	YEARS_EXPECTED_USAGE

Ver ruta de acceso de solicitud de catálogo

Id. de la operación:: ViewCatalogRequestPath

Devuelve un elemento de ruta de acceso de solicitudes de catálogo.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del catálogo de solicitudes.	catalog_id	True	string	Identificación única del catálogo de solicitudes.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
HREF	HREF	string	HREF
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
SD_CATALOG_PATH_EN	SD_CATALOG_PATH_EN	string	SD_CATALOG_PATH_EN
SD_CATALOG_PATH_FR	SD_CATALOG_PATH_FR	string	SD_CATALOG_PATH_FR
SD_CATALOG_PATH_GE	SD_CATALOG_PATH_GE	string	SD_CATALOG_PATH_GE
SD_CATALOG_PATH_IT	SD_CATALOG_PATH_IT	string	SD_CATALOG_PATH_IT
SD_CATALOG_PATH_L1	SD_CATALOG_PATH_L1	string	SD_CATALOG_PATH_L1
SD_CATALOG_PATH_L2	SD_CATALOG_PATH_L2	string	SD_CATALOG_PATH_L2
SD_CATALOG_PATH_L3	SD_CATALOG_PATH_L3	string	SD_CATALOG_PATH_L3
SD_CATALOG_PATH_L4	SD_CATALOG_PATH_L4	string	SD_CATALOG_PATH_L4
SD_CATALOG_PATH_L5	SD_CATALOG_PATH_L5	string	SD_CATALOG_PATH_L5
SD_CATALOG_PATH_L6	SD_CATALOG_PATH_L6	string	SD_CATALOG_PATH_L6
SD_CATALOG_PATH_PO	SD_CATALOG_PATH_PO	string	SD_CATALOG_PATH_PO
SD_CATALOG_PATH_SP	SD_CATALOG_PATH_SP	string	SD_CATALOG_PATH_SP

Ver solicitud de catálogo

Id. de la operación:: ViewCatalogRequest

Devuelve un elemento de solicitud de catálogo.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del catálogo de solicitudes.	catalog_id	True	string	Identificación única del catálogo de solicitudes.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
ALLOW_GROUP_CHANGE	ALLOW_GROUP_CHANGE	string	ALLOW_GROUP_CHANGE
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
CANNOT_BE_ORDERED	CANNOT_BE_ORDERED	string	CANNOT_BE_ORDERED
CAN_BE_PURCHASED	CAN_BE_PURCHASED	string	CAN_BE_PURCHASED
CATALOG_GUID	CATALOG_GUID	string	CATALOG_GUID
CATALOG_REQUEST_PATH_HREF	CATALOG_REQUESTS_PATH.HREF	string	CATALOG_REQUEST_PATH_HREF
CATALOG_REQUEST_PATH_SD_CATALOG_ID	CATALOG_REQUESTS_PATH.SD_CATALOG_ID	string	CATALOG_REQUEST_PATH_SD_CATALOG_ID
SD_CATALOG_PATH_FR	CATALOG_REQUESTS_PATH.SD_CATALOG_PATH_FR	string	SD_CATALOG_PATH_FR
CATALOG_REQUEST_PATH	CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
CI_MANDATORY	CI_MANDATORY	string	CI_MANDATORY
CÓDIGO	CODE	string	CÓDIGO
COMMENT_CATALOG_HREF	COMMENT_CATALOG.HREF	string	COMMENT_CATALOG_HREF
DEFAULT_REQUEST_BO	DEFAULT_REQUEST_BO	string	DEFAULT_REQUEST_BO
DEFAULT_REQUEST_FO	DEFAULT_REQUEST_FO	string	DEFAULT_REQUEST_FO
DEFAULT_REQUEST_TA	DEFAULT_REQUEST_TA	string	DEFAULT_REQUEST_TA
DEFAULT_URGENCY_ID	DEFAULT_URGENCY_ID	string	DEFAULT_URGENCY_ID
DESCRIPTION_EN_HREF	DESCRIPTION_EN.HREF	string	DESCRIPTION_EN_HREF
DESCRIPTION_FR_HREF	DESCRIPTION_FR.HREF	string	DESCRIPTION_FR_HREF
DESCRIPTION_GE_HREF	DESCRIPTION_GE.HREF	string	DESCRIPTION_GE_HREF
DESCRIPTION_IT_HREF	DESCRIPTION_IT.HREF	string	DESCRIPTION_IT_HREF
DESCRIPTION_L1_HREF	DESCRIPTION_L1.HREF	string	DESCRIPTION_L1_HREF
DESCRIPTION_L2_HREF	DESCRIPTION_L2.HREF	string	DESCRIPTION_L2_HREF
DESCRIPTION_L3_HREF	DESCRIPTION_L3.HREF	string	DESCRIPTION_L3_HREF
DESCRIPTION_L4_HREF	DESCRIPTION_L4.HREF	string	DESCRIPTION_L4_HREF
DESCRIPTION_L5_HREF	DESCRIPTION_L5.HREF	string	DESCRIPTION_L5_HREF
DESCRIPTION_L6_HREF	DESCRIPTION_L6.HREF	string	DESCRIPTION_L6_HREF
DESCRIPTION_PO_HREF	DESCRIPTION_PO.HREF	string	DESCRIPTION_PO_HREF
DESCRIPTION_SP_HREF	DESCRIPTION_SP.HREF	string	DESCRIPTION_SP_HREF
END_DATE	END_DATE	string	END_DATE
END_OF_NEWS	END_OF_NEWS	string	END_OF_NEWS
GROUP_ID	GROUP_ID	string	GROUP_ID
MAIN_HREF	HREF	string	MAIN_HREF
IMPACT_ID	IMPACT_ID	string	IMPACT_ID
LAST_INTEGRATION	LAST_INTEGRATION	string	LAST_INTEGRATION
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
MANAGER_BEGIN_OF_CONTRACT	MANAGER.BEGIN_OF_CONTRACT	string	MANAGER_BEGIN_OF_CONTRACT
MANAGER_CELLULAR_NUMBER	MANAGER.CELLULAR_NUMBER	string	MANAGER_CELLULAR_NUMBER
MANAGER_DEPARTMENT_PATH	MANAGER.DEPARTMENT_PATH	string	MANAGER_DEPARTMENT_PATH
MANAGER_EMPLOYEE_ID	MANAGER.EMPLOYEE_ID	string	MANAGER_EMPLOYEE_ID
MANAGER_E_MAIL	MANAGER.E_MAIL	string	MANAGER_E_MAIL
MANAGER_LAST_NAME	MANAGER.LAST_NAME	string	MANAGER_LAST_NAME
MANAGER_LOCATION_PATH	MANAGER.LOCATION_PATH	string	MANAGER_LOCATION_PATH
MANAGER_PHONE_NUMBER	MANAGER.PHONE_NUMBER	string	MANAGER_PHONE_NUMBER
MAX_CALLS	MAX_CALLS	string	MAX_CALLS
MAX_QTY	MAX_QTY	string	MAX_QTY
MONTHLY_NET_RENTAL	MONTHLY_NET_RENTAL	string	MONTHLY_NET_RENTAL
MONTHLY_NET_RENTAL_CUR_ID	MONTHLY_NET_RENTAL_CUR_ID	string	MONTHLY_NET_RENTAL_CUR_ID
NET_PRICE	NET_PRICE	string	NET_PRICE
NET_PRICE_CUR_ID	NET_PRICE_CUR_ID	string	NET_PRICE_CUR_ID
PACKAGE_NAME	PACKAGE_NAME	string	PACKAGE_NAME
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
DEMORAR	SLA.DELAY	string	DEMORAR
SLA_NAME_FR	SLA.NAME_FR	string	SLA_NAME_FR
SLA_ID	SLA.SLA_ID	string	SLA_ID
SLA_ID	SLA_ID	string	SLA_ID
START_DATE	START_DATE	string	START_DATE
TITLE_EN	TITLE_EN	string	TITLE_EN
TITLE_FR	TITLE_FR	string	TITLE_FR
TITLE_GE	TITLE_GE	string	TITLE_GE
TITLE_IT	TITLE_IT	string	TITLE_IT
TITLE_L1	TITLE_L1	string	TITLE_L1
TITLE_L2	TITLE_L2	string	TITLE_L2
TITLE_L3	TITLE_L3	string	TITLE_L3
TITLE_L4	TITLE_L4	string	TITLE_L4
TITLE_L5	TITLE_L5	string	TITLE_L5
TITLE_L6	TITLE_L6	string	TITLE_L6
TITLE_PO	TITLE_PO	string	TITLE_PO
TITLE_SP	TITLE_SP	string	TITLE_SP
TITLE_URL	TITLE_URL	string	TITLE_URL

Ver solicitud: comentario de incidente

Id. de la operación:: ViewRequest_IncidentComment

Devuelve el comentario asociado al incidente o solicitud especificados.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de solicitud o incidente.	rfc_number	True	string	Identificación única de solicitud o incidente.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
COMENTARIO	COMMENT	string	COMENTARIO
HREF	HREF	string	HREF
PARENT_HREF	PARENT_HREF	string	PARENT_HREF

Ver solicitud: incidente

Id. de la operación:: ViewRequest_Incident

Devuelve el incidente o solicitud especificados.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de solicitud o incidente.	rfc_number	True	string	Identificación única de solicitud o incidente.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
ANALYTICAL_CHARGE_ID	ANALYTICAL_CHARGE_ID	string	ANALYTICAL_CHARGE_ID
ANALYTICAL_CHARGE_PATH	ANALYTICAL_CHARGE_PATH	string	ANALYTICAL_CHARGE_PATH
ASSET_ID	ASSET_ID	string	ASSET_ID
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
BUDGET_EFFECTIVE	BUDGET_EFFECTIVE	string	BUDGET_EFFECTIVE
BUDGET_ID	BUDGET_ID	string	BUDGET_ID
BUDGET_PLANNED	BUDGET_PLANNED	string	BUDGET_PLANNED
CAN_BE_DUPLICATED	CAN_BE_DUPLICATED	string	CAN_BE_DUPLICATED
CATALOG_REQUEST_PATH	CATALOG_REQUEST.CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
CÓDIGO	CATALOG_REQUEST.CODE	string	CÓDIGO
CATALOG_REQUEST_HREF	CATALOG_REQUEST.HREF	string	HREF
SD_CATALOG_ID	CATALOG_REQUEST.SD_CATALOG_ID	string	SD_CATALOG_ID
TITLE_FR	CATALOG_REQUEST.TITLE_FR	string	TITLE_FR
CI_ID	CI_ID	string	CI_ID
CLICK_2_GET_INSTALL_RESULT	CLICK_2_GET_INSTALL_RESULT	string	CLICK_2_GET_INSTALL_RESULT
COMMENT_HREF	COMMENT.HREF	string	COMMENT_HREF
CONTINUITY_PLAN_ID	CONTINUITY_PLAN_ID	string	CONTINUITY_PLAN_ID
COST_CENTER_ID	COST_CENTER_ID	string	COST_CENTER_ID
CREATION_DATE_UT	CREATION_DATE_UT	date-time	CREATION_DATE_UT
DEMORAR	DELAY	string	DEMORAR
DEPARTMENT_CODE	DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
DEPARTMENT_PATH	DEPARTMENT.DEPARTMENT_PATH	string	DEPARTMENT_PATH
DEPARTMENT_HREF	DEPARTMENT.HREF	string	DEPARTMENT_HREF
DEPARTMENT_ID	DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_PATH	DEPARTMENT_PATH	string	DEPARTMENT_PATH
DESCRIPTION_HREF	DESCRIPTION.HREF	string	DESCRIPTION_HREF
DYNAMIC_DETAILS_HREF	DYNAMIC_DETAILS.HREF	string	DYNAMIC_DETAILS_HREF
EFFECTIVE_CHANGE_DATE_END	EFFECTIVE_CHANGE_DATE_END	string	EFFECTIVE_CHANGE_DATE_END
EFFECTIVE_CHANGE_DATE_START	EFFECTIVE_CHANGE_DATE_START	string	EFFECTIVE_CHANGE_DATE_START
END_DATE_UT	END_DATE_UT	date-time	END_DATE_UT
ESTIMATED_NET_PRICE	ESTIMATED_NET_PRICE	string	ESTIMATED_NET_PRICE
ESTIMATED_PERCENT_COMPLETE	ESTIMATED_PERCENT_COMPLETE	string	ESTIMATED_PERCENT_COMPLETE
EXPECTED_DATE_UT	EXPECTED_DATE_UT	string	EXPECTED_DATE_UT
EXPECTED_DURATION	EXPECTED_DURATION	string	EXPECTED_DURATION
EXPECTED_END_DATE_UT	EXPECTED_END_DATE_UT	string	EXPECTED_END_DATE_UT
EXPECTED_START_DATE_UT	EXPECTED_START_DATE_UT	string	EXPECTED_START_DATE_UT
EXTERNAL_REFERENCE	EXTERNAL_REFERENCE	string	EXTERNAL_REFERENCE
FIRST_CALL_RESOLUTION	FIRST_CALL_RESOLUTION	string	FIRST_CALL_RESOLUTION
HOUR_PER_DAY	HOUR_PER_DAY	string	HOUR_PER_DAY
MAIN_HREF	HREF	string	MAIN_HREF
IMPACT_ID	IMPACT_ID	string	IMPACT_ID
IMPUTATION_DATE	IMPUTATION_DATE	string	IMPUTATION_DATE
INITIAL_SD_CATALOG_ID	INITIAL_SD_CATALOG_ID	string	INITIAL_SD_CATALOG_ID
INITIAL_SD_CATALOG_PATH	INITIAL_SD_CATALOG_PATH	string	INITIAL_SD_CATALOG_PATH
IS_FINANCIAL_COMPTED	IS_FINANCIAL_COMPTED	string	IS_FINANCIAL_COMPTED
IS_MAJOR_INCIDENT	IS_MAJOR_INCIDENT	string	IS_MAJOR_INCIDENT
IS_TEMPLATE	IS_TEMPLATE	string	IS_TEMPLATE
KBASE_ID	KBASE_ID	string	KBASE_ID
KNOWN_PROBLEM_HREF	KNOWN_PROBLEM.HREF	string	KNOWN_PROBLEM_HREF
KNOWN_PROBLEMS_ID	KNOWN_PROBLEM.KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
KNOWN_PROBLEM_PATH	KNOWN_PROBLEM.KNOWN_PROBLEM_PATH	string	KNOWN_PROBLEM_PATH
KP_NUMBER	KNOWN_PROBLEM.KP_NUMBER	string	KP_NUMBER
QUESTION_FR	KNOWN_PROBLEM.QUESTION_FR	string	QUESTION_FR
KNOWN_PROBLEMS_ID	KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
KNOWN_PROBLEMS_PATH	KNOWN_PROBLEMS_PATH	string	KNOWN_PROBLEMS_PATH
LAST_DONE_BY_ID	LAST_DONE_BY_ID	string	LAST_DONE_BY_ID
LAST_GROUP_ID	LAST_GROUP_ID	string	LAST_GROUP_ID
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
LOCATION_CITY	LOCATION.CITY	string	LOCATION_CITY
LOCATION_HREF	LOCATION.HREF	string	LOCATION_HREF
LOCATION_CODE	LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	LOCATION.LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION.LOCATION_PATH	string	LOCATION_PATH
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
MARK_1	MARK_1	string	MARK_1
MARK_2	MARK_2	string	MARK_2
MAX_RESOLUTION_DATE_UT	MAX_RESOLUTION_DATE_UT	date-time	MAX_RESOLUTION_DATE_UT
MS_PROJECT_IMPORT_VALIDATION_WAITING	MS_PROJECT_IMPORT_VALIDATION_WAITING	string	MS_PROJECT_IMPORT_VALIDATION_WAITING
NET_PRICE	NET_PRICE	string	NET_PRICE
NET_PRICE_CUR_ID	NET_PRICE_CUR_ID	string	NET_PRICE_CUR_ID
NEWS_ID	NEWS_ID	string	NEWS_ID
NOT_DEDUCED_CALL	NOT_DEDUCED_CALL	string	NOT_DEDUCED_CALL
ORDER_ID	ORDER_ID	string	ORDER_ID
ORDER_NET_PRICE	ORDER_NET_PRICE	string	ORDER_NET_PRICE
ORIGIN_TOOL_ID	ORIGIN_TOOL_ID	string	ORIGIN_TOOL_ID
OWNER_ID	OWNER_ID	string	OWNER_ID
OWNING_GROUP_ID	OWNING_GROUP_ID	string	OWNING_GROUP_ID
PARENT_REQUEST_ID	PARENT_REQUEST_ID	string	PARENT_REQUEST_ID
PLANNED_CHANGE_DATE_END	PLANNED_CHANGE_DATE_END	string	PLANNED_CHANGE_DATE_END
PLANNED_CHANGE_DATE_START	PLANNED_CHANGE_DATE_START	string	PLANNED_CHANGE_DATE_START
PM_STATUS_ID	PM_STATUS_ID	string	PM_STATUS_ID
PROJECT_ID	PROJECT_ID	string	PROJECT_ID
PROJECT_NAME	PROJECT_NAME	string	PROJECT_NAME
PROJECT_START_DATE_UT	PROJECT_START_DATE_UT	string	PROJECT_START_DATE_UT
QTY	QTY	string	QTY
BEGIN_OF_CONTRACT	RECIPIENT.BEGIN_OF_CONTRACT	date-time	BEGIN_OF_CONTRACT
CELLULAR_NUMBER	RECIPIENT.CELLULAR_NUMBER	string	CELLULAR_NUMBER
RECIPIENT_DEPARTMENT_PATH	RECIPIENT.DEPARTMENT_PATH	string	RECIPIENT_DEPARTMENT_PATH
RECIPIENT_EMPLOYEE_ID	RECIPIENT.EMPLOYEE_ID	string	RECIPIENT_EMPLOYEE_ID
RECIPIENT_E_MAIL	RECIPIENT.E_MAIL	string	RECIPIENT_E_MAIL
RECIPIENT_HREF	RECIPIENT.HREF	string	RECIPIENT_HREF
RECIPIENT_LAST_NAME	RECIPIENT.LAST_NAME	string	RECIPIENT_LAST_NAME
RECIPIENT_LOCATION_PATH	RECIPIENT.LOCATION_PATH	string	RECIPIENT_LOCATION_PATH
RECIPIENT_PHONE_NUMBER	RECIPIENT.PHONE_NUMBER	string	RECIPIENT_PHONE_NUMBER
RECIPIENT_ID	RECIPIENT_ID	string	RECIPIENT_ID
RELEASE_ID	RELEASE_ID	string	RELEASE_ID
RENTAL_NET_PRICE	RENTAL_NET_PRICE	string	RENTAL_NET_PRICE
RENTAL_NET_PRICE_CUR_ID	RENTAL_NET_PRICE_CUR_ID	string	RENTAL_NET_PRICE_CUR_ID
REQUALIFICATION_PROCESSING	REQUALIFICATION_PROCESSING	string	REQUALIFICATION_PROCESSING
REQUESTED_CHANGE_DATE_END	REQUESTED_CHANGE_DATE_END	string	REQUESTED_CHANGE_DATE_END
REQUESTED_CHANGE_DATE_START	REQUESTED_CHANGE_DATE_START	string	REQUESTED_CHANGE_DATE_START
REQUESTOR_BEGIN_OF_CONTRACT	REQUESTOR.BEGIN_OF_CONTRACT	date-time	REQUESTOR_BEGIN_OF_CONTRACT
REQUESTOR_CELLULAR_NUMBER	REQUESTOR.CELLULAR_NUMBER	string	REQUESTOR_CELLULAR_NUMBER
REQUESTOR_DEPARTMENT_PATH	REQUESTOR.DEPARTMENT_PATH	string	REQUESTOR_DEPARTMENT_PATH
REQUESTOR_EMPLOYEE_ID	REQUESTOR.EMPLOYEE_ID	string	REQUESTOR_EMPLOYEE_ID
REQUESTOR_E_MAIL	REQUESTOR.E_MAIL	string	REQUESTOR_E_MAIL
REQUESTOR_HREF	REQUESTOR.HREF	string	REQUESTOR_HREF
REQUESTOR_LAST_NAME	REQUESTOR.LAST_NAME	string	REQUESTOR_LAST_NAME
REQUESTOR_LOCATION_PATH	REQUESTOR.LOCATION_PATH	string	REQUESTOR_LOCATION_PATH
REQUESTOR_PHONE_NUMBER	REQUESTOR.PHONE_NUMBER	string	REQUESTOR_PHONE_NUMBER
REQUESTOR_FEEDBACK	REQUESTOR_FEEDBACK	string	REQUESTOR_FEEDBACK
REQUESTOR_ID	REQUESTOR_ID	string	REQUESTOR_ID
REQUESTOR_IP_ADDRESS	REQUESTOR_IP_ADDRESS	string	REQUESTOR_IP_ADDRESS
REQUESTOR_PHONE	REQUESTOR_PHONE	string	REQUESTOR_PHONE
REQUEST_ID	REQUEST_ID	string	REQUEST_ID
REQUEST_ORIGIN_ID	REQUEST_ORIGIN_ID	string	REQUEST_ORIGIN_ID
REQUEST_PROJECT_ID	REQUEST_PROJECT_ID	string	REQUEST_PROJECT_ID
REQUIRED_DOWNTIME	REQUIRED_DOWNTIME	string	REQUIRED_DOWNTIME
RFC_NUMBER	RFC_NUMBER	string	RFC_NUMBER
RISK_AMOUNT	RISK_AMOUNT	string	RISK_AMOUNT
RISK_DESCRIPTION_HREF	RISK_DESCRIPTION.HREF	string	RISK_DESCRIPTION_HREF
RISK_LEVEL_ID	RISK_LEVEL_ID	string	RISK_LEVEL_ID
ROOT_CAUSE_ID	ROOT_CAUSE_ID	string	ROOT_CAUSE_ID
SD_CATALOG_ID	SD_CATALOG_ID	string	SD_CATALOG_ID
SD_CATALOG_PATH	SD_CATALOG_PATH	string	SD_CATALOG_PATH
SEVERITY_ID	SEVERITY_ID	string	SEVERITY_ID
SLA_ID	SLA_ID	string	SLA_ID
STATUS_HREF	STATUS.HREF	string	STATUS_HREF
STATUS_FR	STATUS.STATUS_FR	string	STATUS_FR
STATUS_GUID	STATUS.STATUS_GUID	string	STATUS_GUID
STATUS_ID	STATUS.STATUS_ID	string	STATUS_ID
STATUS_ID	STATUS_ID	string	STATUS_ID
SUBMITTED_BY	SUBMITTED_BY	string	SUBMITTED_BY
SUBMIT_DATE_UT	SUBMIT_DATE_UT	date-time	SUBMIT_DATE_UT
SYSTEM_ID	SYSTEM_ID	string	SYSTEM_ID
TIME_USED_TO_DELIVER_FEEDBACK	TIME_USED_TO_DELIVER_FEEDBACK	string	TIME_USED_TO_DELIVER_FEEDBACK
TIME_USED_TO_SOLVE_REQUEST	TIME_USED_TO_SOLVE_REQUEST	string	TIME_USED_TO_SOLVE_REQUEST
URGENCY_ID	URGENCY_ID	string	URGENCY_ID
VALIDATION_LEVEL_REQUIRED	VALIDATION_LEVEL_REQUIRED	string	VALIDATION_LEVEL_REQUIRED
WAVE_ID_TARGET	WAVE_ID_TARGET	string	WAVE_ID_TARGET

Ver solicitudes: lista de incidentes

Id. de la operación:: ViewRequests_IncidentsList

Devuelve la lista de incidentes o solicitudes.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Buscar o filtrar en campos.	search		string	Buscar o filtrar en campos.
Campos seleccionados que se van a devolver.	fields		string	Campos seleccionados que se van a devolver.
Ordenar cadena.	sort		string	Ordenar cadena.
Número máximo de filas que se van a devolver.	max_rows		string	Número máximo de filas que se van a devolver.
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
CATALOG_REQUEST_PATH	records.CATALOG_REQUEST.CATALOG_REQUEST_PATH	string	CATALOG_REQUEST_PATH
CÓDIGO	records.CATALOG_REQUEST.CODE	string	CÓDIGO
$.records. [*]. CATALOG_REQUEST. HREF	records.CATALOG_REQUEST.HREF	string	$.records. [*]. CATALOG_REQUEST. HREF
SD_CATALOG_ID	records.CATALOG_REQUEST.SD_CATALOG_ID	string	SD_CATALOG_ID
TITLE_FR	records.CATALOG_REQUEST.TITLE_FR	string	TITLE_FR
$.records. [*]. COMENTARIO. HREF	records.COMMENT.HREF	string	$.records. [*]. COMENTARIO. HREF
DEPARTMENT_CODE	records.DEPARTMENT.DEPARTMENT_CODE	string	DEPARTMENT_CODE
DEPARTMENT_FR	records.DEPARTMENT.DEPARTMENT_FR	string	DEPARTMENT_FR
DEPARTMENT_ID	records.DEPARTMENT.DEPARTMENT_ID	string	DEPARTMENT_ID
DEPARTMENT_LABEL	records.DEPARTMENT.DEPARTMENT_LABEL	string	DEPARTMENT_LABEL
$.records. [*]. DEPARTAMENTO. DEPARTMENT_PATH	records.DEPARTMENT.DEPARTMENT_PATH	string	$.records. [*]. DEPARTAMENTO. DEPARTMENT_PATH
$.records. [*]. DEPARTAMENTO. HREF	records.DEPARTMENT.HREF	string	$.records. [*]. DEPARTAMENTO. HREF
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
$.records. [*]. KNOWN_PROBLEM. HREF	records.KNOWN_PROBLEM.HREF	string	$.records. [*]. KNOWN_PROBLEM. HREF
KNOWN_PROBLEMS_ID	records.KNOWN_PROBLEM.KNOWN_PROBLEMS_ID	string	KNOWN_PROBLEMS_ID
KNOWN_PROBLEM_PATH	records.KNOWN_PROBLEM.KNOWN_PROBLEM_PATH	string	KNOWN_PROBLEM_PATH
KP_NUMBER	records.KNOWN_PROBLEM.KP_NUMBER	string	KP_NUMBER
QUESTION_FR	records.KNOWN_PROBLEM.QUESTION_FR	string	QUESTION_FR
CIUDAD	records.LOCATION.CITY	string	CIUDAD
$.records. [*]. UBICACIÓN. HREF	records.LOCATION.HREF	string	$.records. [*]. UBICACIÓN. HREF
LOCATION_CODE	records.LOCATION.LOCATION_CODE	string	LOCATION_CODE
LOCATION_FR	records.LOCATION.LOCATION_FR	string	LOCATION_FR
LOCATION_ID	records.LOCATION.LOCATION_ID	string	LOCATION_ID
$.records. [*]. UBICACIÓN. LOCATION_PATH	records.LOCATION.LOCATION_PATH	string	$.records. [*]. UBICACIÓN. LOCATION_PATH
MAX_RESOLUTION_DATE_UT	records.MAX_RESOLUTION_DATE_UT	date-time	MAX_RESOLUTION_DATE_UT
$.records. [*]. DESTINATARIO. BEGIN_OF_CONTRACT	records.RECIPIENT.BEGIN_OF_CONTRACT	date-time	$.records. [*]. DESTINATARIO. BEGIN_OF_CONTRACT
$.records. [*]. DESTINATARIO. CELLULAR_NUMBER	records.RECIPIENT.CELLULAR_NUMBER	string	$.records. [*]. DESTINATARIO. CELLULAR_NUMBER
$.records. [*]. DESTINATARIO. DEPARTMENT_PATH	records.RECIPIENT.DEPARTMENT_PATH	string	$.records. [*]. DESTINATARIO. DEPARTMENT_PATH
$.records. [*]. DESTINATARIO. EMPLOYEE_ID	records.RECIPIENT.EMPLOYEE_ID	string	$.records. [*]. DESTINATARIO. EMPLOYEE_ID
$.records. [*]. DESTINATARIO. E_MAIL	records.RECIPIENT.E_MAIL	string	$.records. [*]. DESTINATARIO. E_MAIL
$.records. [*]. DESTINATARIO. HREF	records.RECIPIENT.HREF	string	$.records. [*]. DESTINATARIO. HREF
$.records. [*]. DESTINATARIO. LAST_NAME	records.RECIPIENT.LAST_NAME	string	$.records. [*]. DESTINATARIO. LAST_NAME
$.records. [*]. DESTINATARIO. LOCATION_PATH	records.RECIPIENT.LOCATION_PATH	string	$.records. [*]. DESTINATARIO. LOCATION_PATH
$.records. [*]. DESTINATARIO. PHONE_NUMBER	records.RECIPIENT.PHONE_NUMBER	string	$.records. [*]. DESTINATARIO. PHONE_NUMBER
$.records. [*]. SOLICITANTE. BEGIN_OF_CONTRACT	records.REQUESTOR.BEGIN_OF_CONTRACT	date-time	$.records. [*]. SOLICITANTE. BEGIN_OF_CONTRACT
$.records. [*]. SOLICITANTE. CELLULAR_NUMBER	records.REQUESTOR.CELLULAR_NUMBER	string	$.records. [*]. SOLICITANTE. CELLULAR_NUMBER
$.records. [*]. SOLICITANTE. DEPARTMENT_PATH	records.REQUESTOR.DEPARTMENT_PATH	string	$.records. [*]. SOLICITANTE. DEPARTMENT_PATH
$.records. [*]. SOLICITANTE. EMPLOYEE_ID	records.REQUESTOR.EMPLOYEE_ID	string	$.records. [*]. SOLICITANTE. EMPLOYEE_ID
$.records. [*]. SOLICITANTE. E_MAIL	records.REQUESTOR.E_MAIL	string	$.records. [*]. SOLICITANTE. E_MAIL
$.records. [*]. SOLICITANTE. HREF	records.REQUESTOR.HREF	string	$.records. [*]. SOLICITANTE. HREF
$.records. [*]. SOLICITANTE. LAST_NAME	records.REQUESTOR.LAST_NAME	string	$.records. [*]. SOLICITANTE. LAST_NAME
$.records. [*]. SOLICITANTE. LOCATION_PATH	records.REQUESTOR.LOCATION_PATH	string	$.records. [*]. SOLICITANTE. LOCATION_PATH
$.records. [*]. SOLICITANTE. PHONE_NUMBER	records.REQUESTOR.PHONE_NUMBER	string	$.records. [*]. SOLICITANTE. PHONE_NUMBER
RFC_NUMBER	records.RFC_NUMBER	date-time	RFC_NUMBER
$.records. [*]. ESTADO. HREF	records.STATUS.HREF	string	$.records. [*]. ESTADO. HREF
STATUS_FR	records.STATUS.STATUS_FR	string	STATUS_FR
STATUS_GUID	records.STATUS.STATUS_GUID	string	STATUS_GUID
STATUS_ID	records.STATUS.STATUS_ID	string	STATUS_ID
SUBMIT_DATE_UT	records.SUBMIT_DATE_UT	date-time	SUBMIT_DATE_UT
total_record_count	total_record_count	string	total_record_count

Ver ubicación

Id. de la operación:: ViewLocation

Devuelve la ubicación especificada.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única de la ubicación.	location_id	True	string	Identificación única de la ubicación.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
AVAILABLE_FIELD_1	AVAILABLE_FIELD_1	string	AVAILABLE_FIELD_1
AVAILABLE_FIELD_2	AVAILABLE_FIELD_2	string	AVAILABLE_FIELD_2
AVAILABLE_FIELD_3	AVAILABLE_FIELD_3	string	AVAILABLE_FIELD_3
AVAILABLE_FIELD_4	AVAILABLE_FIELD_4	string	AVAILABLE_FIELD_4
AVAILABLE_FIELD_5	AVAILABLE_FIELD_5	string	AVAILABLE_FIELD_5
AVAILABLE_FIELD_6	AVAILABLE_FIELD_6	string	AVAILABLE_FIELD_6
CIUDAD	CITY	string	CIUDAD
$. COMMENT_LOCATION. HREF	COMMENT_LOCATION.HREF	string	$. COMMENT_LOCATION. HREF
COUNTRY_ID	COUNTRY_ID	string	COUNTRY_ID
DISCOVERY_NAME	DISCOVERY_NAME	string	DISCOVERY_NAME
END_DATE	END_DATE	string	END_DATE
E_CAPACITY	E_CAPACITY	string	E_CAPACITY
E_IS_MEETING_ROOM	E_IS_MEETING_ROOM	string	E_IS_MEETING_ROOM
E_WIFI_LOGIN	E_WIFI_LOGIN	string	E_WIFI_LOGIN
FAX	FAX	string	FAX
G_MAP_LAT	G_MAP_LAT	string	G_MAP_LAT
G_MAP_LNG	G_MAP_LNG	string	G_MAP_LNG
$. HREF	HREF	string	$. HREF
IS_DELIVERY_ADDRESS	IS_DELIVERY_ADDRESS	string	IS_DELIVERY_ADDRESS
LAST_INTEGRATION	LAST_INTEGRATION	date-time	LAST_INTEGRATION
LAST_UPDATE	LAST_UPDATE	date-time	LAST_UPDATE
NIVEL	LEVEL	string	NIVEL
LOCATION_CODE	LOCATION_CODE	string	LOCATION_CODE
LOCATION_EN	LOCATION_EN	string	LOCATION_EN
LOCATION_FR	LOCATION_FR	string	LOCATION_FR
LOCATION_GE	LOCATION_GE	string	LOCATION_GE
LOCATION_ID	LOCATION_ID	string	LOCATION_ID
LOCATION_IT	LOCATION_IT	string	LOCATION_IT
LOCATION_L1	LOCATION_L1	string	LOCATION_L1
LOCATION_L2	LOCATION_L2	string	LOCATION_L2
LOCATION_L3	LOCATION_L3	string	LOCATION_L3
LOCATION_L4	LOCATION_L4	string	LOCATION_L4
LOCATION_L5	LOCATION_L5	string	LOCATION_L5
LOCATION_L6	LOCATION_L6	string	LOCATION_L6
LOCATION_PATH	LOCATION_PATH	string	LOCATION_PATH
LOCATION_PO	LOCATION_PO	string	LOCATION_PO
LOCATION_SP	LOCATION_SP	string	LOCATION_SP
MANAGER_ID	MANAGER_ID	string	MANAGER_ID
PARENT_LOCATION_ID	PARENT_LOCATION_ID	string	PARENT_LOCATION_ID
PARENT_LOCATION_PATH	PARENT_LOCATION_PATH	string	PARENT_LOCATION_PATH
TELÉFONO	PHONE	string	TELÉFONO
REGION_ZONE_ID	REGION_ZONE_ID	string	REGION_ZONE_ID
SLA_ID	SLA_ID	string	SLA_ID
START_DATE	START_DATE	string	START_DATE
STATE_ID	STATE_ID	string	STATE_ID
STATUS_ID	STATUS_ID	string	STATUS_ID
STREET_ADDRESS_1	STREET_ADDRESS_1	string	STREET_ADDRESS_1
STREET_ADDRESS_2	STREET_ADDRESS_2	string	STREET_ADDRESS_2
TIME_ZONE_ID	TIME_ZONE_ID	string	TIME_ZONE_ID
URL_MAP	URL_MAP	string	URL_MAP
ZIP_CODE	ZIP_CODE	string	ZIP_CODE

Ver vínculo de elemento de configuración

Id. de la operación:: ViewConfigurationItemLink

Devuelve un vínculo específico correspondiente a un {parent_ci_id} y un {child_ci_id}

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del elemento de configuración primario.	parent_ci_id	True	string	Identificación única del elemento de configuración primario.
Identificación única del elemento de configuración secundario.	child_ci_id	True	string	Identificación única del elemento de configuración secundario.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
BLOQUEANTE	BLOCKING	string	BLOQUEANTE
CHILD_CI_ID	CHILD_CI_ID	string	CHILD_CI_ID
HREF	HREF	string	HREF
PARENT_CI_ID	PARENT_CI_ID	string	PARENT_CI_ID
PARENT_HREF	PARENT_HREF	string	PARENT_HREF
REFERENCE_FR	RELATION_TYPE.REFERENCE_FR	string	REFERENCE_FR
REFERENCE_ID	RELATION_TYPE.REFERENCE_ID	string	REFERENCE_ID
RELATION_TYPE_ID	RELATION_TYPE_ID	string	RELATION_TYPE_ID

Ver vínculo de recurso

Id. de la operación:: ViewAssetLink

Devuelve un vínculo específico correspondiente a un {parent_asset_id} y un {asset_id}.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del recurso primario	parent_asset_id	True	string	Identificación única del recurso primario
Identificación única del recurso secundario	child_asset_id	True	string	Identificación única del recurso secundario

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
ASSET_ID	ASSET_ID	string	ASSET_ID
CONTRACT_ROW	CONTRACT_ROW	string	CONTRACT_ROW
HREF	HREF	string	HREF
MONTHLY_PAYMENT	MONTHLY_PAYMENT	string	MONTHLY_PAYMENT
PARENT_ASSET_ID	PARENT_ASSET_ID	string	PARENT_ASSET_ID
PARENT_HREF	PARENT_HREF	string	PARENT_HREF

Ver vínculos de elementos de configuración

Id. de la operación:: ViewConfigurationItemLinks

Devuelve todos los vínculos de un elemento de configuración específico {ci_id}.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del elemento configurataion.	ci_id	True	string	Identificación única del elemento configurataion.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
BLOQUEANTE	records.BLOCKING	string	BLOQUEANTE
CHILD_CI_ID	records.CHILD_CI_ID	string	CHILD_CI_ID
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
PARENT_CI_ID	records.PARENT_CI_ID	string	PARENT_CI_ID
PARENT_HREF	records.PARENT_HREF	string	PARENT_HREF
REFERENCE_FR	records.RELATION_TYPE.REFERENCE_FR	string	REFERENCE_FR
REFERENCE_ID	records.RELATION_TYPE.REFERENCE_ID	string	REFERENCE_ID
RELATION_TYPE_ID	records.RELATION_TYPE_ID	string	RELATION_TYPE_ID
total_record_count	total_record_count	string	total_record_count

Ver vínculos de recursos

Id. de la operación:: ViewAssetLinks

Devuelve todos los vínculos de un recurso específico.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del recurso.	asset_id	True	string	Identificación única del recurso.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
$. HREF	HREF	string	$. HREF
record_count	record_count	string	record_count
archivo	records	array of object	archivo
ASSET_ID	records.ASSET_ID	string	ASSET_ID
CONTRACT_ROW	records.CONTRACT_ROW	string	CONTRACT_ROW
$.records. [*]. HREF	records.HREF	string	$.records. [*]. HREF
MONTHLY_PAYMENT	records.MONTHLY_PAYMENT	string	MONTHLY_PAYMENT
PARENT_ASSET_ID	records.PARENT_ASSET_ID	string	PARENT_ASSET_ID
PARENT_HREF	records.PARENT_HREF	string	PARENT_HREF
total_record_count	total_record_count	string	total_record_count

Visualización del Acuerdo de Nivel de Servicio

Id. de la operación:: ViewSla

Devuelve el Acuerdo de Nivel de Servicio especificado.

Parámetros

Nombre	Clave	Requerido	Tipo	Description
Cuenta de su plataforma easyVista.	account	True	string	Cuenta de su plataforma easyVista.
Identificación única del Acuerdo de Nivel de Servicio.	sla_id	True	string	Identificación única del Acuerdo de Nivel de Servicio.

Devoluciones

Nombre	Ruta de acceso	Tipo	Description
DEMORAR	DELAY	string	DEMORAR
HOLIDAY_LIST_ID	HOLIDAY_LIST_ID	string	HOLIDAY_LIST_ID
HREF	HREF	string	HREF
NAME_EN	NAME_EN	string	NAME_EN
NAME_FR	NAME_FR	string	NAME_FR
NAME_GE	NAME_GE	string	NAME_GE
NAME_IT	NAME_IT	string	NAME_IT
NAME_L1	NAME_L1	string	NAME_L1
NAME_L2	NAME_L2	string	NAME_L2
NAME_L3	NAME_L3	string	NAME_L3
NAME_L4	NAME_L4	string	NAME_L4
NAME_L5	NAME_L5	string	NAME_L5
NAME_L6	NAME_L6	string	NAME_L6
NAME_PO	NAME_PO	string	NAME_PO
NAME_SP	NAME_SP	string	NAME_SP
NEXT_BUSINESS_DAY	NEXT_BUSINESS_DAY	string	NEXT_BUSINESS_DAY
SLA_GUID	SLA_GUID	string	SLA_GUID
SLA_ID	SLA_ID	string	SLA_ID
TIME_LIMIT	TIME_LIMIT	string	TIME_LIMIT
TIME_TARGET	TIME_TARGET	string	TIME_TARGET
WORKING_HOURS_ID	WORKING_HOURS_ID	string	WORKING_HOURS_ID

Definiciones

cuerda / cadena

Este es el tipo de datos básico "string".

Compartir a través de

EasyVista Service Manager

Creación de una conexión

Predeterminado

Limitaciones

Acciones

Actualizar empleado

Parámetros

Devoluciones

Actualizar recurso

Parámetros

Devoluciones

Actualizar vínculo de elemento de configuración

Parámetros

Devoluciones

Actualizar vínculo de recurso

Parámetros

Devoluciones

Cargar y adjuntar un documento a una solicitud: incidente

Parámetros

Devoluciones

Cerrar solicitud: incidente

Parámetros

Devoluciones

Creación de Request-Incident

Parámetros

Devoluciones

Crear empleado

Parámetros

Devoluciones

Crear recurso

Parámetros

Devoluciones

Crear tarea

Parámetros

Crear vínculo de elemento de configuración

Parámetros

Devoluciones

Crear vínculo de recurso

Parámetros

Devoluciones

Eliminar vínculo de elemento de configuración

Parámetros

Devoluciones

Eliminar vínculo de recurso

Parámetros

Devoluciones

Finalizar acción

Parámetros

Devoluciones

Obtener solicitud: lista de documentos de incidentes

Parámetros

Devoluciones

Solicitud de actualización: incidente

Parámetros

Devoluciones

Solicitud de reinicio: incidente

Parámetros

Devoluciones

Suspender solicitud: incidente

Parámetros

Devoluciones

Ver elemento de configuración

Parámetros

Devoluciones

Ver empleado

Parámetros

Devoluciones

Ver entidad

Parámetros

Devoluciones

Ver errores conocidos

Parámetros

Devoluciones

Ver fabricante

Parámetros

Devoluciones

Ver lista de acuerdos de nivel de servicio

Parámetros

Devoluciones