Summary and knowledge check

1.

What is one of the chief objectives of the experiment phase?

Keep your failures to a small number of people

Minimize risk with your stakeholders

Let you document issues

Give you hands-on experience with the product

2.

It's a best practice to revisit your overall program success measures on what schedule?

Bi-weekly

Anytime the project changes

Quarterly

Never. Success measures don't change when done correctly.

3.

Can you apply naming conventions to Microsoft Teams and the underlying Microsoft 365 groups?

Yes, this is available to all users

Yes, but only if you have the appropriate license

No, Microsoft 365 doesn't do this

4.

Success measures should be defined as which of the following?

Early in a project

In a collaborative fashion with IT and business leaders

To share with stakeholders so they understand the impact of change

All of the above.

5.

The main source for innovation in a company is which of the following?

The competition

The C-suite

Industry thought leaders

Engaged, productive employees

6.

A Teamwork Champion primarily delivers which of the following?

Peer-to-peer learning and feedback

Local help desk support services

Day-to-day service engagement

Stakeholder management support

7.

True or false: Approving guest access is a governance decision.

True

False

8.

Microsoft provides a program for champions and Service Adoption Specialists to get free, continuing education. Which of the following best clarifies that statement?

Yes, but only in North America

Yes, to everyone online via the free Microsoft 365 Champion program

Yes, but only through the FastTrack program

No, you have to pay for these services

9.

Champions are held accountable for delivering specific services to their end-user community. Which of the following is an example of this?

Office hours

1:1 coaching

Group training

All of the above

10.

Which of the following is one of our four strategic pillars of content governance?

Protect corporate assets

Enable self-service reporting

Secure against ransomware

Audit employees

11.

Which of the following examples of success measures should be included in your project?

Service quality.

Service reliability.

Project budget performance.

All of the above.

Check your knowledge

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