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Support Tickets - Create

Serviço:
Support
Versão da API:
2024-04-01

Cria um novo tíquete de suporte para os problemas de Assinatura e Serviço (Cota), Técnico, Cobrança e Gerenciamento de Assinaturas para a assinatura especificada. Conheça os pré-requisitos necessários para criar um tíquete de suporte.

Sempre chame a API de Serviços e ProblemClassifications para obter o conjunto mais recente de serviços e categorias de problemas necessários para a criação de tíquetes de suporte.

No momento, não há suporte para a adição de anexos por meio da API. Para adicionar um arquivo a um tíquete de suporte existente, visite a página Gerenciar tíquete de suporte no portal do Azure, selecione o tíquete de suporte e use o controle de upload de arquivo para adicionar um novo arquivo.

Atualmente, não há suporte para fornecer consentimento para compartilhar informações de diagnóstico com o suporte do Azure por meio da API. O engenheiro de suporte do Azure que trabalha em seu tíquete entrará em contato com você para obter consentimento se o problema exigir a coleta de informações de diagnóstico de seus recursos do Azure.

Criando um tíquete de suporte para em nome de: inclua o cabeçalho x-ms-authorization-auxiliary para fornecer um token auxiliar de acordo com a documentação. O token primário será do locatário para o qual um tíquete de suporte está sendo acionado em relação à assinatura, ou seja, locatário do cliente CSP (provedor de soluções de nuvem). O token auxiliar será do locatário do parceiro CSP (provedor de soluções na nuvem).

PUT https://management.azure.com/subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}?api-version=2024-04-01

Parâmetros de URI

Nome Em Obrigatório Tipo Description
subscriptionId
 path True

string (uuid)

A ID da assinatura de destino. O valor deve ser uma UUID.
supportTicketName
 path True

string

O nome do SupportTicketDetails
api-version
 query True

string

minLength: 1

A versão da API a ser usada para esta operação.

Corpo da solicitação

Nome Obrigatório Tipo Description
properties.advancedDiagnosticConsent True

Consent

Consentimento avançado de diagnóstico a ser atualizado no tíquete de suporte.
properties.contactDetails True

ContactProfile

Entre em contato com informações do usuário que solicita a criação de um tíquete de suporte.
properties.description True

string

Descrição detalhada da pergunta ou problema.
properties.problemClassificationId True

string

Cada serviço do Azure tem seu próprio conjunto de categorias de problemas, também conhecido como classificação de problemas. Esse parâmetro é a ID exclusiva para o tipo de problema que você está enfrentando.
properties.serviceId True

string

Essa é a ID de recurso do recurso de serviço do Azure associado ao tíquete de suporte.
properties.severity True

SeverityLevel

Um valor que indica a urgência do caso, que, por sua vez, determina o tempo de resposta de acordo com o contrato de nível de serviço do plano de suporte técnico que você tem com o Azure. Observação: "Impacto crítico mais alto", também conhecido como o nível "Emergência – Impacto severo" no portal do Azure, é reservado apenas para nossos clientes Premium.
properties.title True

string

Título do tíquete de suporte.
properties.enrollmentId

string

ID de registro associada ao tíquete de suporte.
properties.fileWorkspaceName

string

Nome do workspace do arquivo.
properties.problemScopingQuestions

string

Problemas de escopo de perguntas associadas ao tíquete de suporte.
properties.problemStartTime

string (date-time)

Hora em UTC (formato ISO 8601) quando o problema foi iniciado.
properties.quotaTicketDetails

QuotaTicketDetails

Detalhes adicionais do tíquete associados a uma solicitação de tíquete de suporte de cota.
properties.require24X7Response

boolean

Indica se isso requer uma resposta 24x7 do Azure.
properties.secondaryConsent

SecondaryConsent[]

Essa propriedade indica consentimentos secundários para o tíquete de suporte
properties.serviceLevelAgreement

ServiceLevelAgreement

Informações do Contrato de Nível de Serviço para esse tíquete de suporte.
properties.supportEngineer

SupportEngineer

Informações sobre o engenheiro de suporte trabalhando neste tíquete de suporte.
properties.supportPlanId

string

ID do plano de suporte associada ao tíquete de suporte.
properties.supportTicketId

string

ID de tíquete de suporte gerada pelo sistema que é exclusiva.
properties.technicalTicketDetails

TechnicalTicketDetails

Detalhes adicionais do tíquete associados a uma solicitação de tíquete de suporte técnico.

Respostas

Nome Tipo Description
200 OK

SupportTicketDetails

Operação de atualização do recurso 'SupportTicketDetails' bem-sucedida
202 Accepted

Operação de recurso aceita.

Cabeçalhos

  • Location: string
  • Retry-After: integer
Other Status Codes

ErrorResponse

Uma resposta de erro inesperada.

Segurança

azure_auth

Fluxo OAuth2 do Azure Active Directory.

Tipo: oauth2
Flow: implicit
URL de Autorização: https://login.microsoftonline.com/common/oauth2/authorize

Escopos

Nome Description
user_impersonation representar sua conta de usuário

Exemplos

Create a ticket for Billing related issues
Create a ticket for Subscription Management related issues for a subscription
Create a ticket for Technical issue related to a specific resource for a subscription
Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account
Create a ticket to request Quota increase for Azure SQL managed instance
Create a ticket to request Quota increase for Batch accounts for a subscription
Create a ticket to request Quota increase for Compute VM Cores
Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics
Create a ticket to request Quota increase for DTUs for SQL Database
Create a ticket to request Quota increase for Low-priority cores for a Batch account
Create a ticket to request Quota increase for Low-priority cores for Machine Learning service
Create a ticket to request Quota increase for Pools for a Batch account
Create a ticket to request Quota increase for Servers for Azure Synapse Analytics
Create a ticket to request Quota increase for Servers for SQL Database
Create a ticket to request Quota increase for services that do not require additional details in the quotaTicketDetails object
Create a ticket to request Quota increase for specific VM family cores for a Batch account
Create a ticket to request Quota increase for specific VM family cores for Machine Learning service

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "problemClassificationId": "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    "serviceId": "/providers/Microsoft.Support/services/billing_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Refund request",
    "problemClassificationId": "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    "require24X7Response": false,
    "serviceDisplayName": "Billing",
    "serviceId": "/providers/Microsoft.Support/services/billing_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    "serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Transfer ownership of my subscription",
    "problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    "require24X7Response": false,
    "serviceDisplayName": "Subscription management",
    "serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    "problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
    "secondaryConsent": [
      {
        "type": "virtualmachinerunninglinuxservice",
        "userConsent": "Yes"
      }
    ],
    "serviceId": "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "technicalTicketDetails": {
      "resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
    },
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Connectivity / Cannot connect to virtual machine by using RDP or SSH",
    "problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    "problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
    "require24X7Response": false,
    "secondaryConsent": [
      {
        "type": "virtualmachinerunninglinuxservice",
        "userConsent": "Yes"
      }
    ],
    "serviceDisplayName": "Virtual Machine running Linux",
    "serviceId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "technicalTicketDetails": {
      "resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
    },
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Azure SQL managed instance

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "SQLMI",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}",
          "region": "EastUS"
        },
        {
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL Database Managed Instance",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "SQLMI",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}",
          "region": "EastUS"
        },
        {
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Batch accounts for a subscription

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Subscription",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200,\"Type\":\"Account\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Subscription",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200,\"Type\":\"Account\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Compute VM Cores

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Compute-VM (cores-vCPUs) subscription limit increases",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"VmFamily\":\"DSv3 Series\",\"NewLimit\":104}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL Data Warehouse",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for DTUs for SQL Database

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL database",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Low-priority cores for a Batch account

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Low-priority cores for Machine Learning service

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "BatchAml",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200,\"Type\":\"LowPriority\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Machine Learning service",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200,\"Type\":\"LowPriority\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Pools for a Batch account

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Servers for Azure Synapse Analytics

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL Data Warehouse",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Servers for SQL Database

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL database",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for services that do not require additional details in the quotaTicketDetails object

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "Increase the maximum throughput per container limit to 10000 for account foo bar",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "Increase the maximum throughput per container limit to 10000 for account foo bar",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Cosmos DB",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for specific VM family cores for a Batch account

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for specific VM family cores for Machine Learning service

Solicitação de exemplo

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "BatchAml",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta de exemplo

Código de status:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Machine Learning service",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de status:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Definições

Nome Description
Consent

Consentimento avançado de diagnóstico a ser atualizado no tíquete de suporte.
ContactProfile

Informações de contato associadas ao tíquete de suporte.
createdByType

O tipo de identidade que criou o recurso.
ErrorAdditionalInfo

As informações adicionais do erro de gerenciamento de recursos.
ErrorDetail

O detalhe do erro.
ErrorResponse

Resposta de erro
IsTemporaryTicket

Essa propriedade indica se o tíquete de suporte é um tíquete temporário.
PreferredContactMethod

Método de contato preferencial.
QuotaChangeRequest

Essa propriedade é necessária para fornecer a região e novos limites de cota.
QuotaTicketDetails

Conjunto adicional de informações necessárias para o tíquete de suporte de aumento de cota para determinados tipos de cota, por exemplo: núcleos de máquina virtual. Obtenha detalhes completos sobre a solicitação de suporte de carga de cota juntamente com exemplos na solicitação de cota de suporte .
SecondaryConsent

Essa propriedade indica o consentimento secundário para o tíquete de suporte.
ServiceLevelAgreement

Detalhes do Contrato de Nível de Serviço para um tíquete de suporte.
SeverityLevel

Um valor que indica a urgência do caso, que, por sua vez, determina o tempo de resposta de acordo com o contrato de nível de serviço do plano de suporte técnico que você tem com o Azure. Observação: "Impacto crítico mais alto", também conhecido como o nível "Emergência – Impacto severo" no portal do Azure, é reservado apenas para nossos clientes Premium.
SupportEngineer

Informações de engenheiro de suporte.
SupportTicketDetails

Objeto que representa o recurso SupportTicketDetails.
systemData

Metadados relativos à criação e última modificação do recurso.
TechnicalTicketDetails

Informações adicionais para tíquete de suporte técnico.
UserConsent

Valor de consentimento do usuário fornecido
Enumeração

Consentimento avançado de diagnóstico a ser atualizado no tíquete de suporte.

Valor Description
Yes
No

ContactProfile

Objeto

Informações de contato associadas ao tíquete de suporte.

Nome Tipo Description
additionalEmailAddresses

string[]

Endereços de email adicionais listados serão copiados em qualquer correspondência sobre o tíquete de suporte.
country

string

País do usuário. Este é o código ISO 3166-1 alfa-3.
firstName

string

Nome próprio.
lastName

string

Apelido.
phoneNumber

string

Número de telefone. Isso será necessário se o método de contato preferencial for o telefone. Também é necessário ao enviar casos de severidade 'críticos' ou 'highestcriticalimpact'.
preferredContactMethod

PreferredContactMethod

Método de contato preferencial.
preferredSupportLanguage

string

Idioma preferencial de suporte do Azure. Os idiomas de suporte variam de acordo com a gravidade escolhida para o tíquete de suporte. Saiba mais em de severidade e capacidade de resposta do Azure. Use o código de país de idioma padrão. Valores válidos são 'en-us' para inglês, 'zh-hans' para chinês, 'es-es' para espanhol, 'fr-fr' para francês, 'ja-jp' para japonês, 'ko-kr' para coreano, 'ru-ru' para russo, 'pt-br' para português, 'it-it' para italiano, 'zh-tw' para chinês e 'de-de' para alemão.
preferredTimeZone

string

Fuso horário do usuário. Esse é o nome do fuso horário dos Valores de Índice de Fuso Horário da Microsoft.
primaryEmailAddress

string

Endereço de email primário.

createdByType

Enumeração

O tipo de identidade que criou o recurso.

Valor Description
User
Application
ManagedIdentity
Key

ErrorAdditionalInfo

Objeto

As informações adicionais do erro de gerenciamento de recursos.

Nome Tipo Description
info

object

As informações adicionais.
type

string

O tipo de informação adicional.

ErrorDetail

Objeto

O detalhe do erro.

Nome Tipo Description
additionalInfo

ErrorAdditionalInfo[]

As informações adicionais do erro.
code

string

O código de erro.
details

ErrorDetail[]

Os detalhes do erro.
message

string

A mensagem de erro.
target

string

O destino do erro.

ErrorResponse

Objeto

Resposta de erro

Nome Tipo Description
error

ErrorDetail

O objeto de erro.

IsTemporaryTicket

Enumeração

Essa propriedade indica se o tíquete de suporte é um tíquete temporário.

Valor Description
Yes
No

PreferredContactMethod

Enumeração

Método de contato preferencial.

Valor Description
email
phone

QuotaChangeRequest

Objeto

Essa propriedade é necessária para fornecer a região e novos limites de cota.

Nome Tipo Description
payload

string

Conteúdo da solicitação de aumento de cota.
region

string

Região para a qual a solicitação de aumento de cota está sendo feita.

QuotaTicketDetails

Objeto

Conjunto adicional de informações necessárias para o tíquete de suporte de aumento de cota para determinados tipos de cota, por exemplo: núcleos de máquina virtual. Obtenha detalhes completos sobre a solicitação de suporte de carga de cota juntamente com exemplos na solicitação de cota de suporte .

Nome Tipo Description
quotaChangeRequestSubType

string

Necessário para determinados tipos de cota quando há um subtipo, como o Lote, para o qual você está solicitando um aumento de cota.
quotaChangeRequestVersion

string

Versão da solicitação de alteração de cota.
quotaChangeRequests

QuotaChangeRequest[]

Essa propriedade é necessária para fornecer a região e novos limites de cota.

SecondaryConsent

Objeto

Essa propriedade indica o consentimento secundário para o tíquete de suporte.

Nome Tipo Description
type

string

O nome do serviço para o qual o consentimento secundário está sendo fornecido. O valor precisa ser recuperado da resposta à API de Classificação de Problemas.
userConsent

UserConsent

Valor de consentimento do usuário fornecido

ServiceLevelAgreement

Objeto

Detalhes do Contrato de Nível de Serviço para um tíquete de suporte.

Nome Tipo Description
expirationTime

string (date-time)

Hora em UTC (formato ISO 8601) quando o contrato de nível de serviço expirar.
slaMinutes

integer (int32)

Contrato de Nível de Serviço em minutos.
startTime

string (date-time)

Hora em UTC (formato ISO 8601) quando o contrato de nível de serviço é iniciado.

SeverityLevel

Enumeração

Um valor que indica a urgência do caso, que, por sua vez, determina o tempo de resposta de acordo com o contrato de nível de serviço do plano de suporte técnico que você tem com o Azure. Observação: "Impacto crítico mais alto", também conhecido como o nível "Emergência – Impacto severo" no portal do Azure, é reservado apenas para nossos clientes Premium.

Valor Description
minimal
moderate
critical
highestcriticalimpact

SupportEngineer

Objeto

Informações de engenheiro de suporte.

Nome Tipo Description
emailAddress

string

Endereço de email do engenheiro de suporte do Azure atribuído ao tíquete de suporte.

SupportTicketDetails

Objeto

Objeto que representa o recurso SupportTicketDetails.

Nome Tipo Description
id

string (arm-id)

ID de recurso totalmente qualificada para o recurso. Por exemplo, "/subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/{resourceProviderNamespace}/{resourceType}/{resourceName}"
name

string

O nome do recurso
properties.advancedDiagnosticConsent

Consent

Consentimento avançado de diagnóstico a ser atualizado no tíquete de suporte.
properties.contactDetails

ContactProfile

Entre em contato com informações do usuário que solicita a criação de um tíquete de suporte.
properties.createdDate

string (date-time)

Hora em UTC (formato ISO 8601) quando o tíquete de suporte foi criado.
properties.description

string

Descrição detalhada da pergunta ou problema.
properties.enrollmentId

string

ID de registro associada ao tíquete de suporte.
properties.fileWorkspaceName

string

Nome do workspace do arquivo.
properties.isTemporaryTicket

IsTemporaryTicket

Essa propriedade indica se o tíquete de suporte é um tíquete temporário.
properties.modifiedDate

string (date-time)

Hora em UTC (formato ISO 8601) quando o tíquete de suporte foi modificado pela última vez.
properties.problemClassificationDisplayName

string

Nome localizado da classificação de problemas.
properties.problemClassificationId

string

Cada serviço do Azure tem seu próprio conjunto de categorias de problemas, também conhecido como classificação de problemas. Esse parâmetro é a ID exclusiva para o tipo de problema que você está enfrentando.
properties.problemScopingQuestions

string

Problemas de escopo de perguntas associadas ao tíquete de suporte.
properties.problemStartTime

string (date-time)

Hora em UTC (formato ISO 8601) quando o problema foi iniciado.
properties.quotaTicketDetails

QuotaTicketDetails

Detalhes adicionais do tíquete associados a uma solicitação de tíquete de suporte de cota.
properties.require24X7Response

boolean

Indica se isso requer uma resposta 24x7 do Azure.
properties.secondaryConsent

SecondaryConsent[]

Essa propriedade indica consentimentos secundários para o tíquete de suporte
properties.serviceDisplayName

string

Nome localizado do serviço do Azure.
properties.serviceId

string

Essa é a ID de recurso do recurso de serviço do Azure associado ao tíquete de suporte.
properties.serviceLevelAgreement

ServiceLevelAgreement

Informações do Contrato de Nível de Serviço para esse tíquete de suporte.
properties.severity

SeverityLevel

Um valor que indica a urgência do caso, que, por sua vez, determina o tempo de resposta de acordo com o contrato de nível de serviço do plano de suporte técnico que você tem com o Azure. Observação: "Impacto crítico mais alto", também conhecido como o nível "Emergência – Impacto severo" no portal do Azure, é reservado apenas para nossos clientes Premium.
properties.status

string

Status do tíquete de suporte.
properties.supportEngineer

SupportEngineer

Informações sobre o engenheiro de suporte trabalhando neste tíquete de suporte.
properties.supportPlanDisplayName

string

Tipo de plano de suporte associado ao tíquete de suporte.
properties.supportPlanId

string

ID do plano de suporte associada ao tíquete de suporte.
properties.supportPlanType

string

Tipo de plano de suporte associado ao tíquete de suporte.
properties.supportTicketId

string

ID de tíquete de suporte gerada pelo sistema que é exclusiva.
properties.technicalTicketDetails

TechnicalTicketDetails

Detalhes adicionais do tíquete associados a uma solicitação de tíquete de suporte técnico.
properties.title

string

Título do tíquete de suporte.
systemData

systemData

Metadados do Azure Resource Manager que contêm informações createdBy e modifiedBy.
type

string

O tipo do recurso. Por exemplo, "Microsoft.Compute/virtualMachines" ou "Microsoft.Storage/storageAccounts"

systemData

Objeto

Metadados relativos à criação e última modificação do recurso.

Nome Tipo Description
createdAt

string (date-time)

O carimbo de data/hora da criação de recursos (UTC).
createdBy

string

A identidade que criou o recurso.
createdByType

createdByType

O tipo de identidade que criou o recurso.
lastModifiedAt

string (date-time)

O carimbo de data/hora da última modificação do recurso (UTC)
lastModifiedBy

string

A identidade que modificou o recurso pela última vez.
lastModifiedByType

createdByType

O tipo de identidade que modificou o recurso pela última vez.

TechnicalTicketDetails

Objeto

Informações adicionais para tíquete de suporte técnico.

Nome Tipo Description
resourceId

string

Essa é a ID de recurso do recurso de serviço do Azure (por exemplo: um recurso de máquina virtual ou um recurso HDInsight) para o qual o tíquete de suporte é criado.

UserConsent

Enumeração

Valor de consentimento do usuário fornecido

Valor Description
Yes
No