Funções do Call Center

O TAPI dá suporte às seguintes funções de Call Center:

• lineAgentSpecific
• lineCreateAgent
• lineCreateAgentSession
• lineGetAgentActivityList
• lineGetAgentCaps
• lineGetAgentGroupList
• lineGetAgentInfo
• lineGetAgentSessionInfo
• lineGetAgentSessionList
• lineGetAgentStatus
• lineGetGroupList
• lineGetProxyStatus
• lineGetQueueInfo
• lineGetQueueList
• lineProxyMessage
• lineProxyResponse
• lineSetAgentActivity
• lineSetAgentGroup
• lineSetAgentMeasurementPeriod
• lineSetAgentSessionState
• lineSetAgentState
• lineSetAgentStateEx
• lineSetQueueMeasurementPeriod