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Support Tickets - Create

Serviço:
Support
Versão da API:
2024-04-01

Cria um novo tíquete de suporte para problemas de Assinatura e Limites de Serviço (Cota), Técnico, Cobrança e Gerenciamento de Assinatura para a assinatura especificada. Conheça os pré-requisitos necessários para criar um tíquete de suporte.

Sempre chame a API Services e ProblemClassifications para obter o conjunto mais recente de serviços e categorias de problemas necessários para a criação de tíquetes de suporte.

Atualmente, não há suporte para a adição de anexos por meio da API. Para adicionar um arquivo a um tíquete de suporte existente, visite a página Gerenciar tíquete de suporte no portal do Azure, selecione o tíquete de suporte e use o controle de carregamento de arquivo para adicionar um novo arquivo.

Atualmente, não há suporte para fornecer consentimento para compartilhar informações de diagnóstico com o suporte do Azure por meio da API. O engenheiro de suporte do Azure que trabalha em seu tíquete entrará em contato com você para obter consentimento se o problema exigir a coleta de informações de diagnóstico de seus recursos do Azure.

Criando um tíquete de suporte para on-behalf-of: Inclua o cabeçalho x-ms-authorization-auxiliary para fornecer um token auxiliar de acordo com a documentação. O token principal será do locatário para o qual um tíquete de suporte está sendo gerado contra a assinatura, ou seja, o locatário do cliente do provedor de soluções em nuvem (CSP). O token auxiliar será do locatário parceiro do provedor de soluções em nuvem (CSP).

PUT https://management.azure.com/subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}?api-version=2024-04-01

Parâmetros do URI

Name Em Necessário Tipo Description
subscriptionId
 path True

string (uuid)

A ID da assinatura de destino. O valor deve ser um UUID.
supportTicketName
 path True

string

O nome do SupportTicketDetails
api-version
 query True

string

minLength: 1

A versão da API a ser usada para esta operação.

Corpo do Pedido

Name Necessário Tipo Description
properties.advancedDiagnosticConsent True

Consent

Consentimento de diagnóstico avançado para ser atualizado no ticket de suporte.
properties.contactDetails True

ContactProfile

Informações de contato do usuário que solicita a criação de um tíquete de suporte.
properties.description True

string

Descrição detalhada da pergunta ou questão.
properties.problemClassificationId True

string

Cada serviço do Azure tem seu próprio conjunto de categorias de problemas, também conhecido como classificação de problemas. Este parâmetro é o Id exclusivo para o tipo de problema que você está enfrentando.
properties.serviceId True

string

Esta é a ID do recurso de serviço do Azure associado ao tíquete de suporte.
properties.severity True

SeverityLevel

Um valor que indica a urgência do caso, que, por sua vez, determina o tempo de resposta de acordo com o contrato de nível de serviço do plano de suporte técnico que você tem com o Azure. Observação: o nível 'Maior impacto crítico', também conhecido como 'Emergência - Impacto severo' no portal do Azure, é reservado apenas para nossos clientes Premium.
properties.title True

string

Título do ticket de suporte.
properties.enrollmentId

string

ID de inscrição associado ao tíquete de suporte.
properties.fileWorkspaceName

string

Nome do espaço de trabalho do arquivo.
properties.problemScopingQuestions

string

Perguntas de escopo de problemas associadas ao tíquete de suporte.
properties.problemStartTime

string (date-time)

Hora em UTC (formato ISO 8601) quando o problema começou.
properties.quotaTicketDetails

QuotaTicketDetails

Detalhes adicionais do ticket associados a uma solicitação de tíquete de suporte de cota.
properties.require24X7Response

boolean

Indica se isso requer uma resposta 24 horas por dia, 7 dias por semana do Azure.
properties.secondaryConsent

SecondaryConsent[]

Esta propriedade indica consentimentos secundários para o tíquete de suporte
properties.serviceLevelAgreement

ServiceLevelAgreement

Informações do Contrato de Nível de Serviço para este tíquete de suporte.
properties.supportEngineer

SupportEngineer

Informações sobre o engenheiro de suporte que trabalha neste tíquete de suporte.
properties.supportPlanId

string

ID do plano de suporte associado ao tíquete de suporte.
properties.supportTicketId

string

ID de ticket de suporte gerado pelo sistema que é exclusivo.
properties.technicalTicketDetails

TechnicalTicketDetails

Detalhes adicionais do ticket associados a uma solicitação de ticket de suporte técnico.

Respostas

Name Tipo Description
200 OK

SupportTicketDetails

Operação de atualização do recurso 'SupportTicketDetails' bem-sucedida
202 Accepted

Operação de recurso aceita.

Cabeçalhos

  • Location: string
  • Retry-After: integer
Other Status Codes

ErrorResponse

Uma resposta de erro inesperada.

Segurança

azure_auth

Fluxo OAuth2 do Azure Ative Directory.

Tipo: oauth2
Fluxo: implicit
URL de Autorização: https://login.microsoftonline.com/common/oauth2/authorize

Âmbitos

Name Description
user_impersonation personificar a sua conta de utilizador

Exemplos

Create a ticket for Billing related issues
Create a ticket for Subscription Management related issues for a subscription
Create a ticket for Technical issue related to a specific resource for a subscription
Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account
Create a ticket to request Quota increase for Azure SQL managed instance
Create a ticket to request Quota increase for Batch accounts for a subscription
Create a ticket to request Quota increase for Compute VM Cores
Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics
Create a ticket to request Quota increase for DTUs for SQL Database
Create a ticket to request Quota increase for Low-priority cores for a Batch account
Create a ticket to request Quota increase for Low-priority cores for Machine Learning service
Create a ticket to request Quota increase for Pools for a Batch account
Create a ticket to request Quota increase for Servers for Azure Synapse Analytics
Create a ticket to request Quota increase for Servers for SQL Database
Create a ticket to request Quota increase for services that do not require additional details in the quotaTicketDetails object
Create a ticket to request Quota increase for specific VM family cores for a Batch account
Create a ticket to request Quota increase for specific VM family cores for Machine Learning service

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "problemClassificationId": "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    "serviceId": "/providers/Microsoft.Support/services/billing_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Refund request",
    "problemClassificationId": "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    "require24X7Response": false,
    "serviceDisplayName": "Billing",
    "serviceId": "/providers/Microsoft.Support/services/billing_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    "serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Transfer ownership of my subscription",
    "problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    "require24X7Response": false,
    "serviceDisplayName": "Subscription management",
    "serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    "problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
    "secondaryConsent": [
      {
        "type": "virtualmachinerunninglinuxservice",
        "userConsent": "Yes"
      }
    ],
    "serviceId": "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "technicalTicketDetails": {
      "resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
    },
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Connectivity / Cannot connect to virtual machine by using RDP or SSH",
    "problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    "problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
    "require24X7Response": false,
    "secondaryConsent": [
      {
        "type": "virtualmachinerunninglinuxservice",
        "userConsent": "Yes"
      }
    ],
    "serviceDisplayName": "Virtual Machine running Linux",
    "serviceId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "technicalTicketDetails": {
      "resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
    },
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Azure SQL managed instance

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "SQLMI",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}",
          "region": "EastUS"
        },
        {
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL Database Managed Instance",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "SQLMI",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}",
          "region": "EastUS"
        },
        {
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Batch accounts for a subscription

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Subscription",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200,\"Type\":\"Account\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Subscription",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200,\"Type\":\"Account\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Compute VM Cores

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Compute-VM (cores-vCPUs) subscription limit increases",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"VmFamily\":\"DSv3 Series\",\"NewLimit\":104}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL Data Warehouse",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for DTUs for SQL Database

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL database",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Low-priority cores for a Batch account

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Low-priority cores for Machine Learning service

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "BatchAml",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200,\"Type\":\"LowPriority\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Machine Learning service",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200,\"Type\":\"LowPriority\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Pools for a Batch account

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Servers for Azure Synapse Analytics

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL Data Warehouse",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for Servers for SQL Database

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "SQL database",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"NewLimit\":200}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for services that do not require additional details in the quotaTicketDetails object

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "Increase the maximum throughput per container limit to 10000 for account foo bar",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "Increase the maximum throughput per container limit to 10000 for account foo bar",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Cosmos DB",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for specific VM family cores for a Batch account

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Batch",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Create a ticket to request Quota increase for specific VM family cores for Machine Learning service

Pedido de amostra

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "BatchAml",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
          "region": "EastUS"
        }
      ]
    },
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "title": "my title"
  }
}

Resposta da amostra

Código de estado:
200 
{
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "id": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket",
  "properties": {
    "description": "my description",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "country": "usa",
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "preferredSupportLanguage": "en-US",
      "preferredTimeZone": "Pacific Standard Time",
      "primaryEmailAddress": "abc@contoso.com"
    },
    "createdDate": "2020-03-20T21:36:18Z",
    "fileWorkspaceName": "testticket",
    "modifiedDate": "2020-03-20T21:36:23Z",
    "problemClassificationDisplayName": "Machine Learning service",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "quotaTicketDetails": {
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "payload": "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
          "region": "EastUS"
        }
      ]
    },
    "require24X7Response": false,
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceLevelAgreement": {
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240,
      "startTime": "2020-03-20T21:36:18Z"
    },
    "severity": "moderate",
    "status": "Open",
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanDisplayName": "Premier",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "supportPlanType": "Premier",
    "supportTicketId": "119120321001170",
    "title": "my title"
  }
}
Código de estado:
202 
azure-asyncoperation: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationsStatus/operationid?api-version=2024-04-01
location: https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/operationResults/operationid?api-version=2024-04-01

Definições

Name Description
Consent

Consentimento de diagnóstico avançado para ser atualizado no ticket de suporte.
ContactProfile

Informações de contato associadas ao tíquete de suporte.
createdByType

O tipo de identidade que criou o recurso.
ErrorAdditionalInfo

O erro de gerenciamento de recursos informações adicionais.
ErrorDetail

O detalhe do erro.
ErrorResponse

Resposta de erro
IsTemporaryTicket

Esta propriedade indica se o ticket de suporte é um tíquete temporário.
PreferredContactMethod

Método de contacto preferido.
QuotaChangeRequest

Esta propriedade é necessária para fornecer a região e novos limites de cota.
QuotaTicketDetails

Conjunto adicional de informações necessárias para o tíquete de suporte de aumento de cota para determinados tipos de cota, por exemplo: Núcleos de máquina virtual. Obtenha detalhes completos sobre a solicitação de suporte de carga útil de cota, juntamente com exemplos em Solicitação de cota de suporte.
SecondaryConsent

Esta propriedade indica consentimento secundário para o tíquete de suporte.
ServiceLevelAgreement

Detalhes do Contrato de Nível de Serviço para um tíquete de suporte.
SeverityLevel

Um valor que indica a urgência do caso, que, por sua vez, determina o tempo de resposta de acordo com o contrato de nível de serviço do plano de suporte técnico que você tem com o Azure. Observação: o nível 'Maior impacto crítico', também conhecido como 'Emergência - Impacto severo' no portal do Azure, é reservado apenas para nossos clientes Premium.
SupportEngineer

Informações do engenheiro de suporte.
SupportTicketDetails

Objeto que representa o recurso SupportTicketDetails.
systemData

Metadados referentes à criação e última modificação do recurso.
TechnicalTicketDetails

Informações adicionais para o ticket de suporte técnico.
UserConsent

Valor de consentimento do utilizador fornecido
Enumeração

Consentimento de diagnóstico avançado para ser atualizado no ticket de suporte.

Valor Description
Yes
No

ContactProfile

Object

Informações de contato associadas ao tíquete de suporte.

Name Tipo Description
additionalEmailAddresses

string[]

Os endereços de e-mail adicionais listados serão copiados em qualquer correspondência sobre o ticket de suporte.
country

string

País do utilizador. Este é o código ISO 3166-1 alpha-3.
firstName

string

Nome próprio.
lastName

string

Apelido.
phoneNumber

string

Número de telefone. Isso é necessário se o método de contato preferido for o telefone. Também é necessário ao submeter casos de gravidade "críticos" ou de "maior impacto crítico".
preferredContactMethod

PreferredContactMethod

Método de contacto preferido.
preferredSupportLanguage

string

Idioma preferencial de suporte do Azure. Os idiomas de suporte variam de acordo com a gravidade escolhida para o seu tíquete de suporte. Saiba mais em de gravidade e capacidade de resposta do Azure . Use o código padrão do idioma-país. Os valores válidos são 'en-us' para inglês, 'zh-hans' para chinês, 'es-es' para espanhol, 'fr-fr' para francês, 'ja-jp' para japonês, 'ko-kr' para coreano, 'ru-ru' para russo, 'pt-br' para português, 'it-it' para italiano, 'zh-tw' para chinês e 'de-de' para alemão.
preferredTimeZone

string

Fuso horário do usuário. Este é o nome do fuso horário de Microsoft Time Zone Index Values.
primaryEmailAddress

string

Endereço de e-mail principal.

createdByType

Enumeração

O tipo de identidade que criou o recurso.

Valor Description
User
Application
ManagedIdentity
Key

ErrorAdditionalInfo

Object

O erro de gerenciamento de recursos informações adicionais.

Name Tipo Description
info

object

As informações adicionais.
type

string

O tipo de informação adicional.

ErrorDetail

Object

O detalhe do erro.

Name Tipo Description
additionalInfo

ErrorAdditionalInfo[]

O erro informações adicionais.
code

string

O código de erro.
details

ErrorDetail[]

Os detalhes do erro.
message

string

A mensagem de erro.
target

string

O destino do erro.

ErrorResponse

Object

Resposta de erro

Name Tipo Description
error

ErrorDetail

O objeto de erro.

IsTemporaryTicket

Enumeração

Esta propriedade indica se o ticket de suporte é um tíquete temporário.

Valor Description
Yes
No

PreferredContactMethod

Enumeração

Método de contacto preferido.

Valor Description
email
phone

QuotaChangeRequest

Object

Esta propriedade é necessária para fornecer a região e novos limites de cota.

Name Tipo Description
payload

string

Carga útil do pedido de aumento de quota.
region

string

Região para a qual está a ser apresentado o pedido de aumento de quota.

QuotaTicketDetails

Object

Conjunto adicional de informações necessárias para o tíquete de suporte de aumento de cota para determinados tipos de cota, por exemplo: Núcleos de máquina virtual. Obtenha detalhes completos sobre a solicitação de suporte de carga útil de cota, juntamente com exemplos em Solicitação de cota de suporte.

Name Tipo Description
quotaChangeRequestSubType

string

Obrigatório para determinados tipos de cota quando há um subtipo, como Lote, para o qual você está solicitando um aumento de cota.
quotaChangeRequestVersion

string

Versão da solicitação de alteração de cota.
quotaChangeRequests

QuotaChangeRequest[]

Esta propriedade é necessária para fornecer a região e novos limites de cota.

SecondaryConsent

Object

Esta propriedade indica consentimento secundário para o tíquete de suporte.

Name Tipo Description
type

string

O nome do serviço para o qual o consentimento secundário está sendo fornecido. O valor precisa ser recuperado da resposta da API de classificação de problemas.
userConsent

UserConsent

Valor de consentimento do utilizador fornecido

ServiceLevelAgreement

Object

Detalhes do Contrato de Nível de Serviço para um tíquete de suporte.

Name Tipo Description
expirationTime

string (date-time)

Hora em UTC (formato ISO 8601) quando o contrato de nível de serviço expira.
slaMinutes

integer (int32)

Acordo de Nível de Serviço em minutos.
startTime

string (date-time)

Hora em UTC (formato ISO 8601) quando o contrato de nível de serviço é iniciado.

SeverityLevel

Enumeração

Um valor que indica a urgência do caso, que, por sua vez, determina o tempo de resposta de acordo com o contrato de nível de serviço do plano de suporte técnico que você tem com o Azure. Observação: o nível 'Maior impacto crítico', também conhecido como 'Emergência - Impacto severo' no portal do Azure, é reservado apenas para nossos clientes Premium.

Valor Description
minimal
moderate
critical
highestcriticalimpact

SupportEngineer

Object

Informações do engenheiro de suporte.

Name Tipo Description
emailAddress

string

Endereço de email do engenheiro de Suporte do Azure atribuído ao tíquete de suporte.

SupportTicketDetails

Object

Objeto que representa o recurso SupportTicketDetails.

Name Tipo Description
id

string (arm-id)

ID de recurso totalmente qualificado para o recurso. Por exemplo, "/subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/{resourceProviderNamespace}/{resourceType}/{resourceName}"
name

string

O nome do recurso
properties.advancedDiagnosticConsent

Consent

Consentimento de diagnóstico avançado para ser atualizado no ticket de suporte.
properties.contactDetails

ContactProfile

Informações de contato do usuário que solicita a criação de um tíquete de suporte.
properties.createdDate

string (date-time)

Hora em UTC (formato ISO 8601) quando o ticket de suporte foi criado.
properties.description

string

Descrição detalhada da pergunta ou questão.
properties.enrollmentId

string

ID de inscrição associado ao tíquete de suporte.
properties.fileWorkspaceName

string

Nome do espaço de trabalho do arquivo.
properties.isTemporaryTicket

IsTemporaryTicket

Esta propriedade indica se o ticket de suporte é um tíquete temporário.
properties.modifiedDate

string (date-time)

Hora em UTC (formato ISO 8601) quando o ticket de suporte foi modificado pela última vez.
properties.problemClassificationDisplayName

string

Nome localizado da classificação do problema.
properties.problemClassificationId

string

Cada serviço do Azure tem seu próprio conjunto de categorias de problemas, também conhecido como classificação de problemas. Este parâmetro é o Id exclusivo para o tipo de problema que você está enfrentando.
properties.problemScopingQuestions

string

Perguntas de escopo de problemas associadas ao tíquete de suporte.
properties.problemStartTime

string (date-time)

Hora em UTC (formato ISO 8601) quando o problema começou.
properties.quotaTicketDetails

QuotaTicketDetails

Detalhes adicionais do ticket associados a uma solicitação de tíquete de suporte de cota.
properties.require24X7Response

boolean

Indica se isso requer uma resposta 24 horas por dia, 7 dias por semana do Azure.
properties.secondaryConsent

SecondaryConsent[]

Esta propriedade indica consentimentos secundários para o tíquete de suporte
properties.serviceDisplayName

string

Nome localizado do serviço do Azure.
properties.serviceId

string

Esta é a ID do recurso de serviço do Azure associado ao tíquete de suporte.
properties.serviceLevelAgreement

ServiceLevelAgreement

Informações do Contrato de Nível de Serviço para este tíquete de suporte.
properties.severity

SeverityLevel

Um valor que indica a urgência do caso, que, por sua vez, determina o tempo de resposta de acordo com o contrato de nível de serviço do plano de suporte técnico que você tem com o Azure. Observação: o nível 'Maior impacto crítico', também conhecido como 'Emergência - Impacto severo' no portal do Azure, é reservado apenas para nossos clientes Premium.
properties.status

string

Status do tíquete de suporte.
properties.supportEngineer

SupportEngineer

Informações sobre o engenheiro de suporte que trabalha neste tíquete de suporte.
properties.supportPlanDisplayName

string

Tipo de plano de suporte associado ao tíquete de suporte.
properties.supportPlanId

string

ID do plano de suporte associado ao tíquete de suporte.
properties.supportPlanType

string

Tipo de plano de suporte associado ao tíquete de suporte.
properties.supportTicketId

string

ID de ticket de suporte gerado pelo sistema que é exclusivo.
properties.technicalTicketDetails

TechnicalTicketDetails

Detalhes adicionais do ticket associados a uma solicitação de ticket de suporte técnico.
properties.title

string

Título do ticket de suporte.
systemData

systemData

Metadados do Azure Resource Manager contendo informações createdBy e modifiedBy.
type

string

O tipo do recurso. Por exemplo, "Microsoft.Compute/virtualMachines" ou "Microsoft.Storage/storageAccounts"

systemData

Object

Metadados referentes à criação e última modificação do recurso.

Name Tipo Description
createdAt

string (date-time)

O carimbo de data/hora da criação de recursos (UTC).
createdBy

string

A identidade que criou o recurso.
createdByType

createdByType

O tipo de identidade que criou o recurso.
lastModifiedAt

string (date-time)

O carimbo de data/hora da última modificação do recurso (UTC)
lastModifiedBy

string

A identidade que modificou o recurso pela última vez.
lastModifiedByType

createdByType

O tipo de identidade que modificou o recurso pela última vez.

TechnicalTicketDetails

Object

Informações adicionais para o ticket de suporte técnico.

Name Tipo Description
resourceId

string

Esta é a ID do recurso de serviço do Azure (por exemplo: um recurso de máquina virtual ou um recurso HDInsight) para o qual o tíquete de suporte é criado.

UserConsent

Enumeração

Valor de consentimento do utilizador fornecido

Valor Description
Yes
No