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My Hotmail account the phone number previously associated with the account is no longer active. I have attempted the Account Recovery Form multiple times but was unable to provide sufficient recent email information.

yan huang 0 信誉分
2025-11-23T09:50:42.25+00:00
  1. My Hotmail account: 为了保护隐私而删除
  2. The phone number previously associated with the account is no longer active.
  3. I have attempted the Account Recovery Form multiple times but was unable to provide sufficient recent email information.
  4. I can provide additional information to verify my identity if needed (e.g., old passwords, approximate account creation time, services associated with the account, or any other details available).

how shall I look for help?

Outlook | Outlook 移动版 | Outlook for iOS | 家庭版
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1 个答案

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  1. davidw 6,475 信誉分
    2025-11-23T10:15:35.24+00:00

    Microsoft 非常重视账户安全，因此恢复过程是完全自动化的，无法人工干预，以防止未经授权的访问。Account Recovery Form 需要足够的信息来证明您是账户的所有者。

    如果没有生成过25码的恢复代码，只有尝试填写账号恢复表单了：

    https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

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