CreateServiceCall

Description

This method creates a new service call document.

Parameters

Interfaces

• Dynamics GP
• Field Service

Examples

The following C# example creates a service call document with the key value "SCTEST00100". The required Key, CustomerKey, and ShipToAddressKey properties are populated. All other properties use default values.

** Legacy endpoint**

using System;
using System.Collections.Generic;
using System.Text;
using DynamicsGPWebServiceSample.DynamicsGPService;

namespace DynamicsGPWebServiceSample
{
    class Program
    {
        static void Main(string[] args)
        {
            CompanyKey companyKey;
            Context context;
            ServiceCall serviceCall;
            ServiceDocumentKey serviceDocKey;
            CustomerKey customerKey;
            ShipToAddressKey shipToAddressKey;
            Policy serviceCallCreatePolicy;

            // Create an instance of the service
            DynamicsGP wsDynamicsGP = new DynamicsGP();

            // Be sure the default credentials are used
            wsDynamicsGP.UseDefaultCredentials = true;

            // Create a context with which to call the service
            context = new Context();

            // Specify which company to use (sample company)
            companyKey = new CompanyKey();
            companyKey.Id = (-1);

            // Set up the context object
            context.OrganizationKey = (OrganizationKey)companyKey;

            // Create a service call object
            serviceCall = new ServiceCall();

            // Create a service document key object
            // Populate the Id property with a value that uniquely identifies the document
            serviceDocKey = new ServiceDocumentKey();
            serviceDocKey.Id = "SCTEST00100";

            // Populate the service call object's Key propety with the service document key
            serviceCall.Key = serviceDocKey;

            // Create a customer key
            // Populate the Id property to specify the customer
            customerKey = new CustomerKey();
            customerKey.Id = "AARONFIT0001";

            // Populate the service call object's CustomerKey property with the customer key object
            serviceCall.CustomerKey = customerKey;

            // Create a ship to address key object
            // Populate the Id property to specify the customer address information
            shipToAddressKey = new ShipToAddressKey();
            shipToAddressKey.Id = "PRIMARY";

            // Populate the service call object's ShipToAddressKey property with the ship to address
            // key object
            serviceCall.ShipToAddressKey = shipToAddressKey;

            // Get the create policy for service calls
            serviceCallCreatePolicy = wsDynamicsGP.GetPolicyByOperation("CreateServiceCall", context);

            // Create the service equipment document
            wsDynamicsGP.CreateServiceCall(serviceCall, context, serviceCallCreatePolicy);
        }
    }
}

** Native endpoint **

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.ServiceModel;
using DynamicsGPWebServiceSample.DynamicsGPService;

namespace DynamicsGPWebServiceSample
{
    class Program
    {
        static void Main(string[] args)
        {
            CompanyKey companyKey;
            Context context;
            ServiceCall serviceCall;
            ServiceDocumentKey serviceDocKey;
            CustomerKey customerKey;
            ShipToAddressKey shipToAddressKey;
            Policy serviceCallCreatePolicy;

            // Create an instance of the service
            DynamicsGPClient wsDynamicsGP = new DynamicsGPClient();

            // Create a context with which to call the service
            context = new Context();

            // Specify which company to use (sample company)
            companyKey = new CompanyKey();
            companyKey.Id = (-1);

            // Set up the context object
            context.OrganizationKey = (OrganizationKey)companyKey;

            // Create a service call object
            serviceCall = new ServiceCall();

            // Create a service document key object
            // Populate the Id property with a value that uniquely identifies the document
            serviceDocKey = new ServiceDocumentKey();
            serviceDocKey.Id = "SCTEST00100";

            // Populate the service call object's Key propety with the service document key
            serviceCall.Key = serviceDocKey;

            // Create a customer key
            // Populate the Id property to specify the customer
            customerKey = new CustomerKey();
            customerKey.Id = "AARONFIT0001";

            // Populate the service call object's CustomerKey property with the customer key object
            serviceCall.CustomerKey = customerKey;

            // Create a ship to address key object
            // Populate the Id property to specify the customer address information
            shipToAddressKey = new ShipToAddressKey();
            shipToAddressKey.Id = "PRIMARY";

            // Populate the service call object's ShipToAddressKey property with the ship to address
            // key object
            serviceCall.ShipToAddressKey = shipToAddressKey;

            // Get the create policy for service calls
            serviceCallCreatePolicy = wsDynamicsGP.GetPolicyByOperation("CreateServiceCall", context);

            // Create the service equipment document
            wsDynamicsGP.CreateServiceCall(serviceCall, context, serviceCallCreatePolicy);

            // Close the service
            if(wsDynamicsGP.State != CommunicationState.Faulted)
            {
                wsDynamicsGP.Close();
            }
        }
    }
}