ICtiDesktopManager Interface

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

Represents a hosted control that will act as the CTI Desktop manager for the CTI Subsystem. The desktop manager is responsible for the business logic and decoding of CTI events.

Namespace:   Microsoft.Uii.Desktop.Cti.Core
Assembly:  Microsoft.Uii.Desktop.Cti.Core (in Microsoft.Uii.Desktop.Cti.Core.dll)

Syntax

public interface ICtiDesktopManager

Public Interface ICtiDesktopManager

Properties

	Name	Description
	GetCtiAgentStateManager	Gets a pointer to the ICtiAgentStateManager interface.
	GetCtiCallStateManager	Gets a pointer to the ICtiCallStateManager interface.
	IsCtiEnabled	Gets a Boolean value that checks whether CTI is enabled..

Methods

	Name	Description
	SetRootCtiInterface(ICtiControl)	Sets a pointer to the hosted control that has implemented the CTI core interface.
	StartCtiInterface()	Initializes the CTI subsystem.
	UpdateState()	Triggers the managers to fire a state update and let the UI components know what the current state is.

See Also

Microsoft.Uii.Desktop.Cti.Core Namespace

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