what is windows shell experience and why do i get a window telling me to ask for permission to use it

Anonymous
2018-06-12T02:56:41+00:00

When I log in, a window opens on my desktop with "Microsoft family features" in the heading, telling me to ask for permission to use "Windows Shell Experience". My account is the adult account in my family and there should not be any Microsoft family restrictions on my account. Why am I getting this window?

Windows for business | Windows Server | Performance | Windows desktop and shell experience

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes

106 answers

Sort by: Most helpful
  1. Anonymous
    2018-12-13T20:06:19+00:00

    Do the following:

    Navigate to C:\Windows\System32\AppLocker

    Delete the contents of the folder. It will ask for Administrator permission, click yes. If you get an error that you can't delete file(s), you will need to boot into Safe Mode, then it will allow you to delete the files.

    So far, even with current updates, everything seems to be back to normal.

    Fix posted on Reddit https://www.reddit.com/r/Windows10/comments/9fybz2/shell\_experience\_permission\_error\_fix/

    This worked for me.  Thank you redditor Hairbear2176

    0 comments No comments
  2. Anonymous
    2018-12-14T18:59:23+00:00

    Do the following:

    Navigate to C:\Windows\System32\AppLocker

    Delete the contents of the folder. It will ask for Administrator permission, click yes. If you get an error that you can't delete file(s), you will need to boot into Safe Mode, then it will allow you to delete the files.

    So far, even with current updates, everything seems to be back to normal.

    Fix posted on Reddit https://www.reddit.com/r/Windows10/comments/9fybz2/shell\_experience\_permission\_error\_fix/

    This worked for me.  Thank you redditor Hairbear2176

    Thanks! it worked!

    0 comments No comments
  3. Anonymous
    2018-12-26T20:07:32+00:00

    Do the following:

    Navigate to C:\Windows\System32\AppLocker

    Delete the contents of the folder. It will ask for Administrator permission, click yes. If you get an error that you can't delete file(s), you will need to boot into Safe Mode, then it will allow you to delete the files.

    So far, even with current updates, everything seems to be back to normal.

    Fix posted on Reddit https://www.reddit.com/r/Windows10/comments/9fybz2/shell\_experience\_permission\_error\_fix/

    This worked for me.  Thank you redditor Hairbear2176

    This worked for me as well!

    0 comments No comments
  4. Anonymous
    2018-12-27T10:58:36+00:00

    Do the following:

    Navigate to C:\Windows\System32\AppLocker

    Delete the contents of the folder. It will ask for Administrator permission, click yes. If you get an error that you can't delete file(s), you will need to boot into Safe Mode, then it will allow you to delete the files.

    So far, even with current updates, everything seems to be back to normal.

    Fix posted on Reddit https://www.reddit.com/r/Windows10/comments/9fybz2/shell\_experience\_permission\_error\_fix/

    This worked for me.  Thank you redditor Hairbear2176

    This has been suggested, discussed and tried out several "pages" ago. It works ... for a couple days. Then, back to square one.

    Folks! Would be great if you really took the time to upvote this issue in the Feedback App on your Windows PCs. There is really no point in spending time here no more, as Microsoft transfers its support of home users away from here to, first, Feedback App, then it will be, I presume, by paid subscription only. Given that Microsoft Windows will soon be delivered as a service, home users who don't pay, will now be the 'beta' testers. Merry Christmass!

    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more