Hi Ting.
I'm Jen. I'm an independent advisor and would happily help you figure this out.
I suggest checking if there's an extension or other tabs that may be causing the issue. Try closing other tabs and disabling the browser extension and see if it helps.
If not, clear the Microsoft Edge cache, cookies, and site data then restart your browser. You can also try resetting Microsoft Edge by clicking on Settings > Reset settings > Restore settings to their default values > Reset.
https://support.microsoft.com/en-us/microsoft-e...
Let me know how it went.
Kind regards.