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microsoft edge can not open workspace, failed to load workspace

Anonymous
2023-08-22T15:57:07+00:00

2 or 3 days ago, i found out that i can't open my workspace, first of all i thought it may be caused by my PC, then i tried to restart my laptop, upgrade edge to the newest version, swtich the WIFI network, even change another PC, but all this method didn't work, the screenshot below says [error: couldn't load workspace], could anyone help to fix the issue?

the thing really bothers is i cant find my favorite store in the workspace...

Microsoft Edge | Browser extensions | Android

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  1. Anonymous
    2023-08-23T09:19:13+00:00

    Hello DaiXiaoxiao.

    Welcome to Microsoft Community.

    Regarding to your information I assume that you can't use WorkSpace.

    Did you live in China?

    Recently, the internet in mainland China seems to be not very stable, which has caused certain Microsoft services to be inaccessible.

    If there is anything not clear, please do not hesitate to let me know.

    Best Regards,

    Tommy-MSFT | Microsoft Community Support Specialist

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  1. Anonymous
    2023-10-16T00:25:24+00:00

    This is probably an issue with your profile in Edge. Log out of your profile in your Edge browser and then log back in again to sync your data. It needs to be able to sync with your OneDrive as that is where the workspaces are stored.
    Go to edge://settings/profiles and click Sign out, then click Sign in to sync data.

    Microsoft Edge Workspaces | Microsoft Learn

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  2. Anonymous
    2024-01-05T05:59:46+00:00

    its not just in china. I can't open the workspace on 2 pc's

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