Windows 2019 RDS Servers Start Menu Stopped Working

Paul Allan 11 Reputation points
2021-02-04T10:30:35.18+00:00

We are also running a 2019 RDS Farm and we have had this exact same issue with the Start Menu not working this week. Initially it was on one host, and now it is happening on two hosts! We ran the command on one host and it has fixed it. We have not ran it on the second host yet, as we had to stop it taking connections as it was causing so many issues for users.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Does MS know why this is happening? Has a Jan update caused this issue? It is very worrying since most of our staff are currently WFH and are relying on the RDS servers to be able to work effectively.

Many Thanks
Paul.

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Server | User experience | Other
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  1. Randy Weiss 1 Reputation point
    2021-04-09T15:36:53.047+00:00

    I've been troubleshooting similiar issues and I found this post that windows search is corrupting the user edb on server 2019 because the edb is moved to the appdata\roaming folder which is abruptly removed while the indexer is still accessing it. Maybe this is causing your issues too. Their solution was to create a scheduled task to restart the Windows search service on a user logout event ID.

    https://jkindon.com/2020/03/15/windows-search-in-server-2019-and-multi-session-windows-10/

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