Class notebook in a new Team doesn't load

Anonymous
2025-06-25T15:27:02+00:00

Hi, I've got a problem with new teams being created, which have a class notebook that doesn't work. When trying to create a new blank class notebook I get a message saying 'something went wrong', and the option to retry. Every time I click retry, I get the same message. It's happened with quite a few teams now. How can I fix the issue, can you help?

Microsoft Teams | Microsoft Teams for education | Class Notebook | Set up Class Notebook

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  1. Anonymous
    2025-07-17T15:25:50+00:00

    I think you will probably get errors if you try and create two teams with same name

    Yes it is creating new not fixing, if MS havent give you any sort of way of fixing the current ones my advice would be to delete all the ones you have created and recreate them

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  2. Anonymous
    2025-07-17T15:41:15+00:00

    Thanks for your advice....I have sent another email to Microsoft support and will give them a few more days to see if they can come up with a solution. As some of our teachers have already started copying files over, we would prefer if we could fix the existing Teams. If, however, they don't come up with a solution soon we will need to decide if deleting the existing ones and creating new ones would be easier than wating too long to fix the existing ones.

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