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I actually have two Surface PC devices. A Surface Laptop 7 with a X elite chip and a Surface Pro 12 with a X plus chip. Both of the try to install a windows update for Phi Silica AI Component Update (KB5067465) and come up with an error message. The Surface Laptop has tried this for several months. I even had Microsoft Support try to correct it, but it still returns the error. My newer Surface Pro just recently began showing the same update file with the error, install error - 0x80070057. I have all Windows updates applied and updated. I find it odd that both PC's are now showing this update and both continue to ask me to retry installing the update.
No, still no update that works. Both of my machines still show issues with the phi silica update. I am hoping Noel's note above indicates that Microsoft is working on it and hopefully will get it fixed. My Surface Laptop is now also showing an error on the following update also...
2025-11 Security Update (KB5068861) (26200.7171)
Install error - 0x800f0983
Rob,
Noel is/was an "Independent Advisor" with no connection to Microsoft Support and has no inside information on what is being worked on. The best info on trying to trouble shoot the error 0x800f0983 is from https://www.kapilarya.com/fix-windows-update-error-code-0x800f0983 (he is a Microsoft MVP).
okay, I'll take a look at it. Appreciate the information!
