All bluetooth headset mic is not working with Window 11

Timothy Liew 140 Reputation points
2025-10-14T00:19:06.91+00:00

mic is not working for all bluetooth headset. The bluetooth show connected with both sound and mic, but there are none of Window program can access the mic function. FYI, before the Window Updates, everything is fine.

Microsoft Teams | Microsoft Teams for business | Settings | Other
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  1. ddvor 35 Reputation points
    2025-10-29T21:30:07+00:00

    Same thing here: on 3 different sets of Bluetooth headsets: only the headphones or only the microphone can be enabled at any one time. This behavior started immediately after the Windows 11 25H2 update was installed.

    • If the headphones are set as the output, the microphone is produces no input and just clicks once when you try to engage it, oftentimes crashing whatever software is trying to use it.
    • If the microphone is enabled first, then it will work, but the headphones will not and won't output any sound.
    • Everything works as long as you set the input and output devices to be different.

    The machine is a Lenovo X1C G13 with the Intel BE201 Bluetooth chipset and the latest Intel 23.160.0.9 driver as of 10/29/2025 (driver build date is 7/20/2025). The headsets I've tried were 3 different models and generations of Bose wireless headphones and earbuds.

    Solutions attempted:

    • Rebooting
    • Removing the Intel Bluetooth device, reinstalling device and driver
    • Rolling back Bluetooth driver to 4/2025
    • Upgrading driver to the newly-released 23.170.0.3
    • Removing and Re-adding headsets

    Update: the solution ended up being updating to the 26200.7019 (or 26100.7019 for 24H2) preview build of Windows by installing KB5067036 manually, along with updating the Intel BE202/BE201/BE200 driver to version 23.170.0.3 and rebooting.

    5 people found this answer helpful.

  2. Stephen Pettifer 30 Reputation points
    2025-10-17T07:26:29.06+00:00

    I have the same issue, and I'm pretty sure KB5066835 is to blame, as prior to this I had no problems at all. I can hear audio just fine from YouTube or similar, but no bluetooth headset microphone will work and Teams is refusing to pipe any sound at all to Bluetooth headsets or use the microphone. I have tried re-pairing, the trouble shooters (although Windows 11 claims that I don't even have half the troubleshooters and at one point claimed I don't have a bluetooth radio which is patent nonsense). Windows 11 is amateur hour writ large; the worst OS I've had the misfortune to use (and that includes Windows ME and 8). This the same with:

    Pixel Buds Pro

    Pixel Buds 2a

    Bose QC 35 II

    Having to use a tethered headset without noise cancelling is not just inconvenient, it's utterly absurd. Bluetooth is not a new technology, but apparently Satya's push to replace humans with shit AI is now bearing fruit in the number of crappy, broken updates being shipped to users who have no choice but to stick with your dreadful OS because of work. Not that he'll care what with his fat paycheque, bonuses and shares of course.

    4 people found this answer helpful.
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  3. Kiril 111 Reputation points
    2025-11-12T11:37:19.6733333+00:00

    After installing yesterday's Windows update (November 11, 2025—KB5068861 (OS Builds 26200.7171 and 26100.7171)) the issue is solved for us.

    https://support.microsoft.com/en-us/topic/november-11-2025-kb5068861-os-builds-26200-7171-and-26100-7171-2e0512e4-3ad4-4da6-958c-a468a1af949e

    3 people found this answer helpful.

  4. OKTOVAN YUSRIADY 15 Reputation points
    2025-10-29T05:21:27.7133333+00:00

    I ran into the same issue — after the recent Windows 11 update, none of my Bluetooth headsets’ microphones worked anymore. The Bluetooth connection showed “connected with voice and music,” but no Windows apps could actually access the mic. Everything had been fine before the update.

    What fixed it for me was updating the Intel Wireless Bluetooth driver to the latest version:

    https://www.intel.com/content/www/us/en/download/18649/intel-wireless-bluetooth-drivers-for-windows-10-and-windows-11.html

    Driver version: 23.170.0 Release notes: This version supports the latest Microsoft Windows 11 25H2.

    After installing the update and rebooting, my Bluetooth headset mic started working normally again. If you’re having the same issue, I highly recommend giving this driver update a try.

    2 people found this answer helpful.

  5. ddvor 35 Reputation points
    2025-10-29T23:03:59.09+00:00

    Update: the solution ended up being updating to the 26200.7019 (or 26100.7019 for 24H2) preview build of Windows by installing KB5067036 manually, along with updating the Intel BE202/BE201/BE200 driver to version 23.170.0.3 and rebooting.

    2 people found this answer helpful.

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