I've gave a link above. Seems it is just suggestion to buy Microsoft 365 not requirement.
How to talk to support about my hotmail account thats blocked
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Niina Raukola
20
Reputation points
I have a hotmail account connected to lots of importent apps and games etc . Its been blocked and cant use the recovery form to fix it because they need information I cant give because I cant se mails sent from the adress because its blocked. Had it connected to gmail but it doesnt help . Trying to talk to a support so I can get help with un actual human . But it seems to be impossible to get to a support other then outlook mobile and they cant help me . They tell me to contact support for microsoft but there is no where to find?
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Answer accepted by question author
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Igor Leyko 107.6K Reputation points Independent Advisor2025-12-03T14:54:26.92+00:00 -
Niina Raukola 20 Reputation points
2025-12-03T15:00:14.5133333+00:00 Yes and thats how it gets When I try . Cant get help without getting Windows 365 and its nothing I want to do just to get to recovee my pld hotmail. So I am getting tited of trying
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Q&A Assist2025-12-02T15:59:18.54+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreTo resolve issues with your blocked Hotmail account, you should reach out to Microsoft support. Here are the steps you can follow:
- Visit the Microsoft Support Page: Go to the Microsoft support page for account issues. You can find help related to account recovery and support options.
- Use the Admin Center: If you have an admin account, log in to the Microsoft 365 admin center. If you encounter permission issues, you may not have admin access.
- Contact Support: Look for the Help & support option in the admin center. You can type your issue in the search box or select Contact Support to describe your problem and request assistance.
- Phone Support: If you need immediate assistance, you can find the appropriate support phone number for your region through the Microsoft support page. This can help you speak directly with a support representative.
If you are unable to access the support options due to your account being blocked, you may need to ask someone with admin privileges in your organization to assist you.
References:
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Niina Raukola 20 Reputation points
2025-12-02T16:04:47.33+00:00 I have made this account so I hopefully can get in contact with support for my old now unfortinly blocked hotmail. Can I use it to contact them about my other thats blocked? And can u please tell me exactly how because I am soon giving up
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Igor Leyko 107.6K Reputation points Independent Advisor
2025-12-02T16:34:04.85+00:00 Hi,
yes, you may use new account to contact support.
Please fill the form at https://www.microsoft.com/concern/AccountReinstatement Unfortunately, it is not possible to recover access to your account without filling a form with as many data as possible. Microsoft needs many enough information to confidently match you and your account.
Please strain your memory and give as much data as possible. Many scammers try to hack someone else's account so Microsoft just cannot take anyone at their word.
Or you may contact Microsoft support via https://support.microsoft.com/contactus/ page.
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Niina Raukola 20 Reputation points
2025-12-03T11:04:01.56+00:00 Ok so I have to buy Microsoft for beeing able to use my new account for recovery of my old Hotmail? And because its impossible to get to my old mails they nerver Will accept my answers in the recovery form ? And all of this do I have to do it on a computer . When I try support from phone it only gets to the mobile support and they cant help me