Please, can you be clearer? Sorry, I hardly understand you. Please tell what exactly you are doing step by step and show photos of each step.
unable to rename catroot2 folder
when i try to rename the catroot2 folder either by going into folder maunally
i get a message saying more or less that the folder is in use by another program and doesnt allow it
when i try with the command prompt ( yes with admin)
i get a access denied
PS C:\Users\scoot> ren C:\Windows\System32\catroot2 Catroot2.old
ren : Access to the path 'C:\Windows\System32\catroot2' is denied.
At line:1 char:1
- ren C:\Windows\System32\catroot2 Catroot2.old
-
+ CategoryInfo : WriteError: (C:\Windows\System32\catroot2:String) [Rename-Item], IOException + FullyQualifiedErrorId : RenameItemIOError,Microsoft.PowerShell.Commands.RenameItemCommand
thinking theres a issue with the cryptograph service not stopping in services.msc
i try there and get error 1052
the software distribution folder was able to get renamed not sure whats causing the catroot2 to not be able
Windows for home | Windows 11 | Settings
16 answers
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Igor Leyko 107.6K Reputation points Independent Advisor
2025-12-05T20:04:10.6166667+00:00 -
Igor Leyko 107.6K Reputation points Independent Advisor
2025-12-05T21:59:06.47+00:00 That's your prerogative.
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Igor Leyko 107.6K Reputation points Independent Advisor
2025-12-05T22:10:26.7133333+00:00 We also need your willingness to accept this help.
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Igor Leyko 107.6K Reputation points Independent Advisor
2025-12-05T22:19:15.28+00:00 Would you be so kind to explain why you do not want to follow my recommendation? And what could I do to change your decision?
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Igor Leyko 107.6K Reputation points Independent Advisor
2025-12-05T22:58:31.86+00:00 But you still do not want to try a solution that I suggested. If there is some unclear statement, you may ask for clarification. If something does not work as expected, you may describe the problem and show a screenshot. Unfortunately, I do not have a gift of insight.