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Time Synch Problems Acer Laptop A315-24PT and Windows 11, version 25H2

SacBat 0 Reputation points
2025-12-04T22:43:02.9+00:00

I just bought Acer A315-24PT laptop and it won't synch time automatically. I have tried all options including chatgpt walking me step by step with command in PowerShell and cmd but nothing works. Checked port UDP 123 too, and it works.

After the steps nothing works and I get this

PS C:\Windows\System32> w32tm /query /status

Leap Indicator: 3(not synchronized) Stratum: 0 (unspecified) Precision: -23 (119.209ns per tick) Root Delay: 0.0000000s Root Dispersion: 0.0000000s ReferenceId: 0x00000000 (unspecified) Last Successful Sync Time: unspecified Source: Local CMOS Clock Poll Interval: 10 (1024s)

Appreciate your help? Thanks!

Windows for home | Windows 11 | Settings
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  1. Lychee-Ng 10,995 Reputation points Microsoft External Staff Moderator
    2025-12-08T06:26:53.4733333+00:00

    Hi, thanks for waiting. I'm back now. With what you provided, it seems like the Time service is completely missing or broken on your laptop. Here's some repairing options:

    1. Use an alternate time-sync tool, e.g. NetTime (non-Microsoft tool, use with caution)
    2. Repair Windows re-installations:
      1. Using built-in repair option (if possible): 
        • On your PC, go to Windows Settings > System > Recovery 
        • Click Reinstall now to Fix problems using Windows Update User's image
      2. An in-place upgrade may be the most reliable solution:

    Follow these instructions to Reinstall Windows with the installation media - Microsoft Support > Navigate to the bottom of the page and expand In-place Upgrade.

    User's image

    Disclaimer: Both Windows reinstallation and in-place upgrade will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up first before making large system changes.

    Let me know the result of the reinstallation!

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