Contains all the different interactions you have had with your contacts, and have recorded in the program.
The Interaction Log Entry table contains the following:
The interactions that you create and log manually, for example, to record a meeting, a telephone conversation or a letter sent to a contact. The program automatically inserts a new entry in the Interaction Log Entry table each time you create an interaction.
The interactions that the program records when you print an order, a credit memo or an invoice, a cover sheet, or when you create a sales service memo, and so on. If you want the program to automatically record these interactions in the Interaction Log Entry table, you must specify interaction templates for these documents in the fields on the Interactions FastTab in the Marketing Setup window.
When creating an interaction, you can select the interaction template you want to use, the contact(s) it involves, and the campaign or to-do it is linked to.
It is possible to view interaction entries by contact, campaign number, to-do number, interaction template, interaction group and salespeople.
List of Fields in the Table
To see the list of fields in this table, change to the Classic view. Choose the Choose View button in the upper-right corner, and then choose Classic.
| Contact Alt. Address Code Field, Interaction Log Entry Table |
Relationship Management |
| Logged Segment Entry No. Field, Interaction Log Entry Table |
Relationship Management |
| Postponed Field, Interaction Log Entry Table |
Relationship Management |
| Campaign Entry No. Field, Interaction Log Entry Table |
Relationship Management |
| Information Flow Field, Interaction Log Entry Table |
Relationship Management |
| Description Field, Interaction Log Entry Table |
Relationship Management |
| Canceled Field, Interaction Log Entry Table |
Relationship Management |
| Document Type Field, Interaction Log Entry Table |
Relationship Management |
| Salesperson Code Field, Interaction Log Entry Table |
Relationship Management |
| Date Field, Interaction Log Entry Table |
Relationship Management |
| Interaction Language Code Field, Interaction Log Entry Table |
Relationship Management |
| Segment No. Field, Interaction Log Entry Table |
Relationship Management |
| Version No. Field, Interaction Log Entry Table |
Relationship Management |
| Contact Company Name Field, Interaction Log Entry Table |
Relationship Management |
| Interaction Group Code Field, Interaction Log Entry Table |
Relationship Management |
| Duration (Min.) Field, Interaction Log Entry Table |
Relationship Management |
| Opportunity No. Field, Interaction Log Entry Table |
Relationship Management |
| Time of Interaction Field, Interaction Log Entry Table |
Relationship Management |
| Evaluation Field, Interaction Log Entry Table |
Relationship Management |
| Campaign Response Field, Interaction Log Entry Table |
Relationship Management |
| Contact No. Field, Interaction Log Entry Table |
Relationship Management |
| Attachment No. Field, Interaction Log Entry Table |
Relationship Management |
| Doc. No. Occurrence Field, Interaction Log Entry Table |
Relationship Management |
| To-do No. Field, Interaction Log Entry Table |
Relationship Management |
| E-Mail Logged Field, Interaction Log Entry Table |
Relationship Management |
| Correspondence Type Field, Interaction Log Entry Table |
Relationship Management |
| Attempt Failed Field, Interaction Log Entry Table |
Relationship Management |
| Entry No. Field, Interaction Log Entry Table |
Relationship Management |
| Contact Via Field, Interaction Log Entry Table |
Relationship Management |
| Contact Name Field, Interaction Log Entry Table |
Relationship Management |
| Campaign Target Field, Interaction Log Entry Table |
Relationship Management |
| Send Word Docs. as Attmt. Field, Interaction Log Entry Table |
Relationship Management |
| Contact Company No. Field, Interaction Log Entry Table |
Relationship Management |
| Interaction Template Code Field, Interaction Log Entry Table |
Relationship Management |
| Initiated By Field, Interaction Log Entry Table |
Relationship Management |
| Campaign No. Field, Interaction Log Entry Table |
Relationship Management |
| Delivery Status Field, Interaction Log Entry Table |
Relationship Management |
| Document No. Field, Interaction Log Entry Table |
Relationship Management |
| Cost (LCY) Field, Interaction Log Entry Table |
Relationship Management |
| Comment Field, Interaction Log Entry Table |
Relationship Management |
| Subject Field, Interaction Log Entry Table |
Relationship Management |
| User ID Field, Interaction Log Entry Table |
Relationship Management |
See Also
Reference
Interaction Log Entry
Interaction Log Entries
Interaction Template
Other Resources
Interaction
How to: Create Interactions
Automatically Recorded Interaction Log Entries