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Surface Pro 12-in: Component Disassembly and Reassembly

  • Applies to: Windows 10, Windows 11

Warning

Review the General Safety Precautions and Battery Safety guidelines in their entirety before proceeding with any repair steps.

Important

Read this Guide in its entirety before starting any repairs. If at any point you're unsure or uncomfortable about performing the repairs, as detailed in this Guide, DO NOT proceed. Contact Microsoft for more support options.

Warning

Failure to follow the instructions in this Guide, use of non-Microsoft (nongenuine), incompatible, or modified replacement parts, and/or failure to use proper tools could result in serious injury, death, and/or damage to the product or other property.

Prerequisite Steps

Steps outlined in this section should be conducted before starting any repair on a Surface device.

  • Power off device – Ensure the device is powered off completely and the battery is fully discharged. Refer to the Repair-Specific Precautions and Warnings for guidelines. Once discharged, the device should be disconnected from all power sources.

  • ESD Prevention – Ensure ESD prevention steps and general guidelines are followed before opening the device. Refer to the ESD Prevention section for guidelines.

  • Position Device – To prevent damage to the device, ensure the device is placed on a clean surface free of debris.

Important

During repair of the Surface Pro 12-inch, screws used to secure components in the device can be reused and aren't provided in the FRU replacement kits. To obtain replacement screws, you must purchase the screw kit. Refer to the Service Parts List for the screw kit SKU and Screw Map for screw type and tracking information.

Kickstand Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

  • 3IP (Torx-Plus) driver

  • Loctite 7649

  • Loctite 243

  • Soft ESD safe mat

  • Microfiber cloth

Primary Components

  • Kickstand (Refer to Illustrated Service Parts List)

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • Kickstand Screw (M1.6 x L2.0 3IP)

      • M1369669-001 for Platinum

      • M1369670-001 for Violet

      • M1369671-001 for Ocean

Procedure Removal Kickstand

  1. Place device screen-down on soft ESD-safe mat – Ensure mat is clear of any abrasive material that could scratch the Touch Display Module (TDM) glass.

  2. Extend the kickstand to approximately 120-degrees.

    Screenshot that shows the kickstand extended to approximately 120 degrees on the Surface Pro 12-inch.

  3. Remove the hinge screws – Use your finger to hold the back of the kickstand behind the hinge. Using a 3IP (Torx-Plus) driver, remove one screw from each hinge. Ensure screws don't fall into the hinge opening.

    Screenshot that shows removing a hinge screw from the kickstand hinge using a 3IP (Torx-Plus) driver.

  4. Angle Kickstand Down – Firmly grip the hinges and the kickstand between thumb and index fingers. Rotate the kickstand from 120 degrees to approximately 45 degrees.

    Screenshot that shows the kickstand angled down to roughly 45 degrees, highlighting the hinge axis.

  5. Release Kickstand Threaded Bosses – Using fingers on the underside of the kickstand and thumb on the topside, slightly rotate the kickstand about the axis as shown. The kickstand should rotate ~5 degrees to free the two threaded bosses of the kickstand from the recesses of the hinges Screenshot that shows rotating the kickstand slightly to release the threaded bosses before removal.

  6. Remove Kickstand – Using the palm of your hand, firmly hold the device down from the center of the IBC. Simultaneously, grip the kickstand off-center between your thumb and index finger and firmly pull. Pull with a moderate amount of force until the foam inserts slide out of the device. If the kickstand is stuck, ensure the threaded bosses are not slipping back into the recess on the hinges.

    Screenshot that shows pulling the kickstand out of the enclosure so the foam inserts slide free.

    Screenshot that shows the foam insert position after the kickstand has been removed.

Warning

Inspect the Kickstand foam tabs – damaged foam or tabs can't be safely removed. Attempting to do so can result in damage to internal components. Don't insert anything other than the tabs into the slots. Ensure both tabs are complete and show no signs of tearing. If tabs show signs of tearing, part of the foam might still be inside the device. Don't attempt to remove it from the interior of the device. Instead, proceed to the Procedure Removal Enclosure to replace the old enclosure.

Procedure Installation Kickstand

Important

Use caution when handling new kickstand assembly to avoid cosmetic damage of the kickstand and the device.

  1. Apply thread locker to screws – Brush each of the new screws with Loctite 7649 Activator. Let each screw sit for 2 minutes after the applicator is applied before assembling the device.

    Screenshot that shows applying Loctite 7649 activator to a screw prior to installation.

  2. Insert Foam Tabs – With the hinges still at ~ 45-degrees, start to slide the new kickstand’s foam tabs into the slots on the back of the device. Foam should slide in with minimal force – don't crumple the foam by using excess force. Don't slide the foams completely into the device – insert the foam tabs until ~3/4 of the foam tabs are inside the device.

    Screenshot that shows inserting the kickstand foam tabs into the enclosure (about three quarters inserted).

Caution

Don't use any tool or sharp object to help inserting the tabs into the slots. Only the tabs should be inserted. Doing so could damage internal components.

  1. Slot Outer Lip of Hinge into Kickstand – Using fingers on the underside of the kickstand and thumb on the topside, slightly rotate the kickstand about the axis as shown. The kickstand should rotate ~5-degrees to catch the outer lip of the hinge. Push the kickstand toward the device.

    Screenshot that shows slotting the outer lip of the hinge into the kickstand during installation.

  2. Rotate the Kickstand Up – Firmly grip the hinges and the kickstand between thumb and index fingers as shown. Rotate the kickstand from 45-degrees to approximately 90-degrees.

    Screenshot that shows rotating the kickstand up from 45 degrees to approximately 90 degrees during installation.

  3. Apply thread locker to screws bosses – Apply one drop of Loctite 243 thread locker to each screw boss.

    Screenshot that shows applying a drop of Loctite 243 thread locker to a screw boss.

  4. Install hinge screws – Use your finger to hold the back of the kickstand behind the hinge while installing the screws with a 3IP (Torx-Plus) driver until they're fully seated in each hinge. Ensure the kickstand is properly aligned and seated in the hinges, then tighten the screws another ~quarter turn (~ 90-degrees). Be careful to tighten the screws only until snug to avoid stripping the kickstand threads. Ensure screws don't fall into hinge opening.

    Screenshot that shows installing and tightening a hinge screw while holding the kickstand in place.

  5. Final inspection Kickstand installation – Fold down the kickstand and peel off protective plastic from the kickstand and logo if present. Verify the side edges of the kickstand are aligned with the midframe walls and there are no obvious steps/gaps between the kickstand and the enclosure.

  6. Clean the device – Wipe the device thoroughly (including under the kickstand) with the microfiber cloth to remove any fingerprints.

Display Module Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Display Module (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x Display FPC – M1350322-001/M1350570-001

  • 1 x NFC PSA – M1369582-001

  • 1 x TIM Pad – M1369584-001

  • 1 x T1 Shield Lid – M1369583-001

  • 1 x T2 Shield Lid – M1369592-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 1 – M1337584/85-001

  • 1 x Conductive tape 2 – M1357605/606-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) M1334202/203-001

Procedure Preparation Display

Important

This section is only for instances where you're replacing the display. If the display is being reused, then this section isn't required. If display is unusable due to damage or fault, connect an external monitor to the device to perform these steps.

Important

Ensure the light levels of your work remain consistent during the software calibration process.

Warning

DO NOT use a heat gun or hair dryer to debond the display.

  1. Connect USB – Connect USB with the Surface Diagnostic Toolkit (SDT) loaded to an available USB port on the device under repair.

  2. Power on device – Connect a power supply to the device. Press the power button on the device to power on the device. Allow it to boot to the Windows Desktop before continuing.

  3. Launch SDT – From the Windows Desktop, use Windows Explorer to navigate to the USB drive. Select the SDT executable (.exe) to launch the Surface Diagnostic Toolkit.

  4. Run Touch Display Setup – From the SDT launch screen, select Repair from the drop-down menu. Next, select Repair Setup and Validation to enter the selection screen. Run the Touch Display (Setup) tool to prepare your device for display replacement. Follow all on-screen instructions and allow the device to shut down when prompted. Disconnect the Power Supply and remove the USB drive before proceeding forward.

  5. Power Off Device – Ensure the device is powered off by fully discharging the battery. Refer to the Repair-Specific-Precautions-and-Warnings section of the safety guidelines page. The device should be disconnected from a power supply and all cables and drives are removed.

Procedure Removal Display

  1. Apply Display Debonding Tape – Wipe the surface of the display with a micro-fiber cloth and install the provided debonding tape (H-shaped tape) onto the front camera region of the display. Ensure that the front camera is centered within the circular cutout of the tape. Proceed to apply the rest of the tape around the enclosure

    Screenshot that shows debonding tape applied around the front camera cutout on the display module.

  2. Remove the speaker meshes – Close the kickstand and place the device face up on a clean surface. Using the opening pick, or plastic opening tool, widen the gap as shown by pushing the flat edge into the gap and moving it side to side along the device edge at the opening. The speaker mesh could crumple or fold into the devices – both results are okay as it will be removed entirely and replaced during installation. Repeat this process for the other speaker’s mesh.

    Screenshot that shows using an opening pick to pry the speaker mesh from the enclosure.

  3. Debonding TDM Marking Pick Depth – Using a metric ruler, draw a mark on the plastic pick at 3mm and 6mm.

    Screenshot that shows a plastic pick with 3mm and 6mm depth marks used for debonding.

  4. Prepare the Surface Display Debonding Tool –

    1. Install the marked pick in the holder with the marks visible. Use a 3mm Allen Driver to adjust the pick height to the 3.5-mm mark.

    Screenshot that shows the debonding pick installed in the debonding tool with the depth marks visible.

    1. Clamp the debonding tool to the edge of your workbench using a hand clamp on each side as shown in the image. Ensure the cut depth adjustor can be accessed while the tool is clamped down. If it can't be accessed, the clamps will have to be removed to access the bottom of the tool and then reclamped after adjusting the height.

    Screenshot that shows the debonding tool clamped to a workbench with the cut-depth adjustor visible.

  5. Debond the Display – The display of this device follows the directional debonding process highlighted in the image.

    1. Ensure the pick height is at 3mm before starting. Place the right-side speaker edge of the device in the Surface Debonding Tool just above the marked pick. Ensure the pick enters the gap between the display and the enclosure edge.

    2. While holding the device with both of your hands, push the device to the right through the Surface Debonding Tool track to cut through the right edge of the device. The device may be pushed side-to-side over the pick on this edge to ensure separation between the screen and the device. Don't push the device past the bottom right corner

    Diagram of the directional debonding path used to separate the display from the enclosure.

    1. Remove the device from the debonding fixture and place the left-side speaker edge of the device into the Surface Debonding Tool. Push the device to the left through the Surface Debonding Tool track to cut through the right edge of the device. The device may be pushed side-to-side over the pick on this edge to ensure separation between the screen and the device. Don't push the device past the bottom left corner.

    Diagram of the directional debonding path used to separate the display from the enclosure.

  6. Remove the clamps holding the Surface Debonding Tool. Using a 3mm Allen Driver, adjust the pick height to the 6-mm mark. Reclamp the debonding tool and place the device into the debonding tool at the left speaker edge. Push the device towards the top left corner and rotate it to cut through the top edge.

    Screenshot that shows the debonding pick positioned to cut along the top edge during display debonding.

Caution

Stop pushing the device once the pick meets the debonding tape placed at the center of the top edge (shown in the red arrow).

  1. Remove the device from the Surface Debonding tool and place the device into the debonding tool at the right speaker edge. Push the device towards the top right corner and rotate it to cut through the top edge. Stop pushing the device once the pick meets the debonding tape placed at the center of the top edge. Remove the device from the debonding tool once this step is completed and place the device on the ESD safe mat, with the display facing upwards.

Caution

Don't insert the pick more than 3mm along the left or right edges of the display. The pick depth shouldn't exceed 6mm along the top edge of the display. Don't insert the pick into the bottom edge of the display

  1. Remove the display debonding tape and insert the plastic opening tool into the right speaker opening of the device and gently move it from right to left along the top edge, separating the remaining adhesive around the front camera region.

    Screenshot that shows inserting an opening tool into the speaker opening to separate remaining display adhesive.

  2. Rotate the device by 90⁰, with the left edge of the device facing you. Using the left and right speaker edges as holding points, gently lift the display from the enclosure until it is at a 45⁰ angle to the bottom edge. Holding the display with one hand, insert the knife-edge of a Halberd Spudger into the bottom right corner of the display and cut through the bottom edge adhesive.

    Screenshot that shows a technician holding the display and inserting the Halberd Spudger knife edge into the bottom-right corner to cut through bottom-edge adhesive.

  3. Separate the Display Module from the enclosure – Gently lift the display vertically away from the enclosure, slowly peeling off any residual adhesive. Be careful when lifting the edges of the display as it is still connected to the device by an FPC connected to the Motherboard. Flip the display so that the glass screen rests on the bottom edge of the device.

    Screenshot that shows the display module separated from the enclosure with adhesive peeled away.

    Warning

    It's recommended that an ESD-safe Surface Battery Cover (highlighted with red arrow in picture above) is placed across the device from this point to protect the battery from any accidental damage during repair. Ensure the corners of the cover are always aligned with the corners of the device during repair. If the battery cover is misaligned during repair in any way, pause and realign the cover before continuing.

  4. Begin Battery Shutoff Process – Before proceeding to disconnect the Display FPC, you must shut off the battery by disconnecting the battery connector from the Motherboard. This is to ensure electricity isn't supplied to the device while the repair process is ongoing.

    1. Using a pair of ESD-safe tweezers, remove the T3 Top shield lid gasket and the Conductive tape 2 respectively, as shown.

    Screenshot that shows ESD-safe tweezers removing the T3 shield lid gasket and Conductive Tape 2.

    Screenshot that shows removing Conductive Tape 2 from the T3 shield lid using ESD-safe tweezers.

    1. Remove the two screws ( ) Securing the battery connector bracket using a 3IP screwdriver and remove the bracket.

    Screenshot that shows a 3IP screwdriver removing the battery connector bracket from the enclosure.

    1. Gently disconnect the battery connector using a plastic spudger or plastic opening tool.

    Screenshot that shows a hand using a tool to remove the battery connector bracket from the enclosure.

  5. Disconnect the Display FPC – Using a set of ESD-safe tweezers remove the shield lid over the display connector on the Display side. Lift at the corner of the shield lid as shown. Proceed to disconnect the FPC connector by inserting the flat end of a plastic spudger.

    Screenshot that shows removing the shield lid over the display connector with fingers. Screenshot that shows lifting the display connector shield with a finger to expose the FPC.

Important

Don't pull on the Display FPC to disconnect the display.

  1. Remove the Display FPC from Motherboard –This step is only required if you're not reusing the original Display FPC. To remove the display FPC on the Motherboard side, follow the disassembly instructions

    1. Remove Thermal Module – Remove the conductive tape 1, T1 Shield Lid, NFC FPC module, 7 screws ( ) and the Thermal Module. Refer to Procedure Removal Thermal Module for detailed instructions.

    2. Remove the T2 Shield Lid – Using ESD-safe tweezers, carefully remove the T2 shield lid

    Screenshot that shows holding the device to access the speaker and display edges during debonding.

    1. Remove the Display FPC – Using the plastic opening tool or nylon spudger, remove the display FPC from the Motherboard by gently lifting at the top edge of the FPC.

    Screenshot that shows using an opening pick to separate remaining adhesive from the display edge.

  2. Remove the speaker mesh and residual adhesive from the enclosure and display – Inspect the edges of the device and display and remove any adhesive with the Nylon spudger. Remove any remaining speaker mesh from the enclosure. Use the flat end of a nylon spudger to remove it by inserting the spudger between the speaker mesh and the enclosure. Confirm a successful removal of the speaker mesh and its adhesive by verifying the three cutouts of the enclosure are exposed, as shown.

    Screenshot that shows the speaker mesh removed and residual adhesive exposed along the enclosure edges.

  3. Clean enclosure – Using IPA and cleaning swabs, clean any residual adhesive from the enclosure edge. Ensure the area around the cameras (top edge) is clean and free of any dust or other contamination. Wipe the area around the camera with a lint-free cloth. AVOID contact with the Front Camera lens.

Important

Avoid contact with the Front Camera Lens and don't use IPA to clean the outer edges of the Display.

Procedure Installation Display

Important

Verify the battery’s condition before beginning the installation of the display. Devices exhibiting battery issues as outlined in the Lithium-Ion Battery Inspection section of the safety guidelines require whole device replacement.

Important

Leave the protective cling on the new display during all installation steps to prevent damage to the display panel.

Important

Carefully inspect all internal areas of the enclosure for any loose foreign objects before installing the display.

  1. Inspect Antenna Deck for Damage – Check the Left and Right Antenna Deck for any “peel-off” damage using the images for comparison. If either Antenna Deck is damaged (peel-off damage indicated with red arrows), replace it with a new one before proceeding. Refer to Procedure Installation (Antenna Deck) for detailed instructions.

    Screenshot that shows a close-up of the speaker mesh area on the display enclosure.

  2. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged or separated from the microphone deck. If damaged, remove them using plastic tweezers, and replace them with the new materials provided in the repair kit.

    Screenshot that shows a close-up of the device interior near the microphone deck.

    Screenshot that shows a close-up of a small plastic alignment tab used in assembly.

  3. Install the Display FPC to the Motherboard – If the Display FPC was disassembled from the Motherboard. Follow the steps to install the Display FPC.

    1. Connect Display FPC to the Motherboard – Align the Display FPC connector to the receptacle on the Motherboard using the gold-marked lines for reference on positioning. Once aligned, gently press on the connector to connect it to the Motherboard.

    Screenshot that shows a close-up of the motherboard circuit board near the speaker area.

    Important

    If the Display FPC isn't aligned properly and is pressed upon, the connector pins will be damaged and the FPC will need to be replaced with a new one.

  4. Install the T2 Shield Lid - Remove the release papers from the TIM pads on the T2 shield lid. Assemble the shield lid in the direction indicated, pressing around the shield cover with your hand. Check to ensure that there's no damage or deformation to the shield snaps.

    Screenshot that shows a close-up of a chip and surrounding components on the motherboard.

    1. Install Thermal Module – Reapply a new TIM Pad and install the Thermal Module, 7 screws ( ) FPC, and conductive tape 1. Refer to Procedure Installation Thermal Module for detailed instructions.

  6. Reconnect the Battery FPC to the Motherboard – Follow the steps to connect the battery connector to the Motherboard.

    1. Align the battery FPC connector to the receptacle on the Motherboard using the gold-marked line as reference. Gently press on the connector to connect it.

    2. Assemble the battery connector bracket and fasten it into the enclosure using the two bracket screws ( ) and a 3IP screwdriver.

    3. Assemble the battery connector bracket and fasten it into the enclosure using the two bracket screws and a 3IP screwdriver.

    4. Install the Conductive tape 2 according to the orientation shown. Start installation from bottom to top. Remove the blue liner after installation.

    Screenshot that shows a close-up of the fan and shielding area where the T1 shield lid installs.

    1. Install the T3 Top Shield Lid gasket in the orientation shown.

    Screenshot that shows reattaching the T2 shield lid over the motherboard area during reassembly.

  7. Apply new Display Module Adhesive – After cleaning the enclosure with IPA along with PSA bonding surfaces, wait at least 30 seconds before applying the new PSA strips to allow for the surface to dry completely. Carefully apply the four strips of PSA to the enclosure as shown in the image. Ensure the orientation of the PSA matches the enclosure outline before removing any liners. Leave the blue liner on the PSA, as it will be removed at a later step.

    Screenshot that shows a close-up of the display bezel after adhesive removal.

  8. Install new Speaker Mesh – Perform the following:

    1. Place the display face-down on a clean ESD safe surface.

    2. Wipe down the outer edges of the display with a lint-free cloth.

    3. When re-installing the original display, ensure the outer edges are clean of any PSA residue.

    4. Remove the protective liner from the Left Speaker Mesh.

    5. Using the clear handle, align the mesh into the display speaker opening on the right side of the device.

    6. Press on the mesh for 10 seconds to activate the adhesive.

    7. Carefully remove the clear handle.

    8. Repeat the process for the Right Speaker Mesh on the other side

    Screenshot that shows a close-up of the display assembly edge used during debonding.

Important

As the Display is facing down, the orientation of the Display is flipped compared to what it will be when it's applied to the Device. The Left Speaker Mesh is applied to the Right side of the Display, in this orientation, and the Right Speaker Mesh is applied to the left side of the Display. Each Speaker Mesh is designed specifically to fit its specified side.

  1. Connect the Display Module – Lay the display face-down on the bottom edge of the enclosure as was done after separating the display from the enclosure. Reconnect the Display FPC onto the connector on the display. Press on the connector to ensure it's fully seated. Proceed to install a new shield lid over the FPC. Ensure all edges of the shield are snapped into place by pressing all around the shield edges with your finger.

  2. Install the Display Module onto the Enclosure – While holding the display (with the screen facing up), remove the PSA liners from the Enclosure to expose the adhesive on all 4 edges. Align the display along the bottom edge first (Toe-in) and lower the rest of the display after alignment is found. Ensure that the glass sits flush in the enclosure and doesn't rest anywhere on top of the Enclosure tip.

    Diagram of the tablet outline and component locations.

  3. Bond the adhesive – Place the Surface Display Bonding Frame on the device according to the orientation shown in the picture. Place a foam pad over the bonding frame. Place 32kg of weight on top of the foam pad and bonding frame. Leave weight in place for 2 minutes to ensure PSA activation.

    Screenshot that shows the bonding frame positioned over the display for adhesive application.

    1. Ruck Weight Configuration

    Screenshot that shows the recommended weight reading for the bonding process.

    1. Steel Shot Bag Configuration

    Screenshot that shows example padding used to support the device during bonding.

  4. After bonding inspection – Remove the weighted items from the device. Lift the device carefully out of the frame to avoid damage. Inspect the display for scratches, cracks, large gaps, and ensure it's flush to the enclosure.

  5. Power on device to the Windows Desktop – Connect the device to power and press the power button. Allow the device to boot to the Windows Desktop before moving to the Procedure Finalize (Display Module) section.

Procedure Finalize Display

Important

This section is only for instances where you're replacing the display. If the display is being reused, then this section isn't required. If display is unusable due to damage or fault, connect an external monitor to the device to perform these steps.

  1. Connect USB – Connect USB with the Surface Diagnostic Toolkit (SDT) loaded to an available USB port on the device under repair.

  2. Launch SDT – From the Windows Desktop, use Windows Explorer to navigate to the USB drive. Select the SDT executable (.exe) to launch the Surface Diagnostic Toolkit.

  3. Run Touch Display Calibration – From the SDT launch screen, select Repair from the drop-down menu. Next, select Repair Setup and Validation to enter the selection screen. Run the Touch Display (Calibration) tool to calibrate your new display. Follow all on-screen instructions and allow the device to restart when prompted.

Important

If the calibration fails, reboot the device, and attempt again. If the failure continues, then the display might be faulty and require replacement.

  1. Launch SDT – Once the device has rebooted and is at the Windows Desktop, use Windows Explorer to navigate to the USB drive. Select the SDT executable (.exe) to launch the Surface Diagnostic Toolkit.

  2. Run the Surface Diagnostic Toolkit (SDT) – Run all diagnostics to ensure the device is functioning as expected before moving forward.

  3. Final inspection - Remove the protective cling from the display. Verify the side edges of the display are still flush, and that there are no obvious steps/gaps between the Display and the Enclosure. Wipe the device thoroughly (including under the kickstand) with a microfiber cloth to remove any fingerprints.

Battery Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Battery (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 1 x Battery FPC tape – M1369599/600-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) – M1334202/203-001

    • M1.6 * L2.3 3IP (Battery Frame Screws) – M1341578/79-001

Procedure Preparation Battery

Important

This section is only for instances where you're replacing the battery. If the battery is being reused, then this section isn't required.

  1. Connect USB – Connect USB with the Surface Diagnostic Toolkit (SDT) loaded to an available USB port on the device under repair.

  2. Power on device – Connect a power supply to the device. Press the power button on the device to power on the device. Allow it to boot to the Windows Desktop before continuing.

  3. Launch SDT – From the Windows Desktop, use Windows Explorer to navigate to the USB drive. Select the SDT executable (.exe) to launch the Surface Diagnostic Toolkit.

  4. Run Battery Repair (Setup) – From the SDT launch screen, select Repair from the drop-down menu. Next, select Repair Setup and Validation to enter the selection screen. Run the Battery Repair (Setup) to put your device into repair mode. Follow all on-screen instructions and allow the device to shut down when prompted. Disconnect the Power Supply and remove the USB drive before proceeding forward.

  5. Power Off Device – Ensure the device is powered off by fully discharging the battery. Refer to the Repair-Specific-Precautions-and-Warnings section of the safety guidelines page. The device should be disconnected from a power supply and all cables and drives are removed.

Procedure Removal Battery

  1. Remove the Display Module – De-bond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove the Battery Screws – Remove the 7 screws ( ) from the Battery frame using a 3IP (Torx-Plus) driver in the order shown below.

    Screenshot that shows a close-up of the hinge area on the enclosure.

  3. Lift out the Battery from the Enclosure – Using two hands, grab the battery by the points shown in the photo and gently lift the battery out of the enclosure. Set the battery on a clean, ESD-safe, flat surface. If reusing the original battery in the case of an enclosure replacement, lift and install the battery directly into the new enclosure after inspecting the device for any foreign objects and screws.

    Photo that shows holding the device while aligning the kickstand for installation.

Note

If the Display FPC is still connected to the motherboard and rests on the battery, the battery will be removed by gently lifting it up from the screw bosses and towards the bottom side of the device. Ensure that the Display FPC connection isn't bent at a 90⁰ angle.

Warning

Only handle the battery by the plastic frame. Bending, twisting, or impacting the battery may damage the battery, damage the device, and/or result in severe personal injury or property damage. Always use two hands when handling the battery.

Important

Place the battery somewhere where the battery can't accidentally be contacted or damaged. DO NOT place anything on top of the battery.

Important

When disposing of the battery, ensure you're recycling according to local laws. See Environmental Compliance Requirements for more details.

Important

The Motherboard and Battery are sensitive to ESD and can be easily damaged. It's critical that you ensure proper grounding before performing any work on these parts.

Warning

In the instance of a battery event, submerge the entire device in a 1-gallon Enclosure filled with 0.5 gallons of clean sand. Ensure the entire device is submerged. DO NOT attempt to pick up the device.

Procedure Installation Battery

  1. Inspect the device – Check the device for any loose articles that may be present. Perform the following actions:

    1. Check and remove any foreign objects that the magnets may have attracted.

    2. Pay special attention to the magnetized areas around the Enclosures edge.

    3. Verify all removed screws are accounted for and haven't been misplaced inside the device.

    4. Loose screws should never be stored on the magnetic areas of the enclosure.

  2. Insert the new Battery – Carefully open the packaging of the battery. Pick up the battery using the handling loops and place it into the device. Align the holes so that the battery is set into place.

Warning

Only handle the new battery by the plastic loops. Bending, twisting, or impacting the battery may damage the battery, damage the device, and/or result in severe personal injury or property damage. Always use two hands when handling the battery.

  1. Install the Battery screws – Using a 3IP (Torx-plus) driver, install the 7 Battery frame screws ( ) and then tighten each by an additional 1/8th turn (45⁰).

    Photo that shows installing battery frame screws using a 3IP driver to secure the battery during installation.

    Important

Be careful not to overtighten screws. If the Battery frame is cracked or the battery is damaged in any way during installation, it can't be used and must be replaced.

  1. Remove the liner – Once all screws are seated, hold onto one of the left or right tabs of the battery liner and peel the liner away from the Battery. If you're working on other components, apply the ESD-safe Surface Battery Cover to ensure the Battery is protected.

  2. Install Battery FPC Tape – If the T1 Shield Lid hasn't been disassembled, remove the old battery FPC tape on the bottom left of the shield and replace it with a new one provided in the replacement kit in the orientation shown in the picture.

    Photo that shows a close-up of a black adhesive sticker used for shielding.

  3. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

Procedure Finalize Battery

  1. Power on Device – Connect a Power Supply to the device and power it on until it reaches the Windows Desktop.

  2. Connect USB – Connect USB with the Surface Diagnostic Toolkit (SDT) loaded to an available USB port on the device under repair.

  3. Launch SDT – From the Windows Desktop, use Windows Explorer to navigate to the USB drive. Select the SDT executable (.exe) to launch the Surface Diagnostic Toolkit.

  4. Allow the Battery to charge – With the device connected to a power supply, allow the battery to charge until the battery icon in Windows reads at least 50% remaining battery charge.

  5. Run Battery Authentication – From the SDT launch screen, select Repair from the drop-down menu. Next, select Repair Setup and Validation to enter the selection screen. Select the Battery Repair (Validation) tool and follow the on-screen prompts until successful authentication is completed.

Important

Battery authentication requires a stable internet connection and the latest version of the Surface Diagnostic Toolkit. If the battery validation tool fails or isn't detected properly, install the Surface Management Extension, reboot the device, and try again with a new internet connection. If failures continue, reach out to Microsoft Support.

  1. Run the Surface Diagnostic Toolkit (SDT) – Run all diagnostics to ensure the device is functioning as expected before moving forward.

  2. Power down device – Power down device using the OS start menu.

Microphone Module Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Microphone Module (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 2 x Microphone Mesh PSA – M1352125/26-001

  • 1 x Thermal Paste 1cc – M1019757-006

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws)

      – M1334202/203-001

    • M1.2 x L2.7 3IP (Microphone Deck Screws) – M1369668-001

    • M1.2 x L2.1 3IP (Microphone Board Screws) – M1341576/77-001

Procedure Removal Microphone

  1. Remove Display Module – De-bond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove the Microphone Deck – Using a 3IP screwdriver, remove the 3 screws ( ) securing the deck to the enclosure in the order shown below. Carefully lift out the deck away from the enclosure using the plastic opening tool to lift it up from its edge.

    Photo that shows a close-up of the device interior used for microphone and antenna alignment.

  3. Remove the Left Microphone Board – Using a 3IP screwdriver, remove the screw ( ) securing the left microphone board to the enclosure. With the plastic opening tool or nylon spudger, gently lift on the edge of the board and disconnect it from the Motherboard.

    Photo that shows a close-up of the microphone and sensor area.

  4. Clean the Thermal paste – Clean any residue thermal paste underneath the left microphone board using a cleaning swab.

    Photo that shows a close-up of the camera flex and adjacent components.

  5. Remove the Right Microphone Board – Using a 3IP screwdriver, remove the screw ( ) securing the right microphone board to the enclosure. With the plastic opening tool or nylon spudger, gently lift on the edge of the board and disconnect it from the Motherboard.

    Photo that shows a close-up of the display connector area on the motherboard.

  6. Remove Microphone Mesh PSA - Using plastic tweezers, remove the old mesh PSA from the left and right microphone boards.

    Photo that shows holding the device while disconnecting a small flex cable.

Procedure Installation Microphone

  1. Install Microphone Mesh PSA (Re-use only) – This step is required only if you're reusing the microphone boards. If you're using a new set of microphones boards, move to step 2.

    1. Remove the clear release paper from the microphone mesh PSAs and attach them to the left and right microphone boards using the gold-marked lines as locating reference.

    Screenshot that shows microphone mesh PSA aligned on the device using the gold-marked reference.

    Important

    Ensure the mesh isn't attached in a wrong position as this will lead to poor sound quality.

  2. Install the Right Microphone Board – Align the right microphone board with the groove on the bucket, using the locating pins as reference for the top of the board, and the gold-marked line on the Motherboard as reference for the bottom of the board. Gently press on the board to connect it to the main Motherboard. Using a 3IP screwdriver, fasten the right microphone board screw ( ). Remove the blue release paper to expose the PSA.

    Photo that shows installing the right microphone board into the motherboard using alignment guides.

    Important

    Check to ensure that the coax cable of the right Antenna Deck doesn't run underneath the right microphone board but sits above or beside the board.

  3. Apply Thermal Paste to the Enclosure – Using the syringe provided in the replacement kit, apply half a grid of thermal paste (about 32mg) onto the location highlighted

    Photo that shows applying thermal paste to the inner metal surface near the heat sink area.

  4. Install the Left Microphone Board – Align the left microphone board with the groove on the bucket, using the locating pins as reference for the top of the board, and the gold-marked line on the Motherboard as reference for the bottom of the board. Gently press on the board to connect it to the main Motherboard. Using a 3IP screwdriver, fasten the left microphone board screw ( ). Remove the blue release paper to expose the PSA.

    Photo that shows using a spudger to align the left microphone board with the motherboard.

    Important

    Check to ensure that the coax cable of the left Antenna Deck doesn't run underneath the left microphone board but sits above or beside the board.

  5. Install the Microphone Deck – Follow the steps to install the microphone deck.

    1. Re-assemble Microphone rubber – Inspect the underside of the microphone deck to check that the 2 microphone rubbers are assembled into the deck. If they were removed during the debonding process, reinstall them into the microphone deck. Ensure that they're installed in the proper orientation with the smooth side of the rubber facing outward as shown.

    Photo that shows tweezers positioning the microphone rubber into the deck.

    1. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged. If damaged, remove them using plastic tweezers, and replace them with the new materials provided in the repair kit.

    Photo that shows the ACS diffuser and microphone mesh area inside the enclosure for inspection.

    Screenshot that shows a small plastic alignment tab used in the microphone deck.

    1. Fasten the Microphone Deck screws – Assemble the microphone deck into position using the enclosure contours and alignment posts. Using a 3IP screwdriver, fasten the three screws ( ) of the microphone deck into place in the order shown.

    Photo that shows the microphone deck lifted and positioned for fastening the three securing screws.

  6. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

  7. Power on device – Carefully place device screen side up. Connect the device to a power supply, open display, and power on to the Windows desktop screen.

  8. Run the Surface Diagnostic Toolkit (SDT) – Run SDT's full diagnostic test to ensure device functions as expected.

Front Camera Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Front Camera (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x NFC PSA – M1369582-001

  • 1 x T1 Shield Lid – M1369583-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 1 – M1337584/85-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 2 x Microphone Mesh PSA – M1352125/26-001

  • 1 x Front Camera PSA – M1369590/91-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) – M1334202/203-001

    • M1.2 x L2.7 3IP (Microphone Deck Screws) – M1369668-001

Procedure Removal Front Camera

  1. Remove the Display Module – De-bond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove conductive tape 1 – Using a pair of plastic tweezers, remove the conductive tape 1 from the T1 Shield Lid.

    Photo that shows using plastic tweezers to lift Conductive Tape 1 from the T1 shield lid near the fan.

  3. Disconnect NFC FPC – If your device is NFC-enabled, use a plastic spudger to disengage the NFC connector latch highlighted in the picture and gently remove the NFC FPC from the connector.

    Photo that shows a close-up of the T1 shield lid area during removal.

  4. Remove the T1 Shield Lid – Using ESD-safe tweezers, carefully remove the T1 shield lid identified. If your device is NFC-enabled, don't discard the T1 Shield Lid as the NFC FPC will be reused during reassembly.

    Photo that shows a close-up of the fan assembly and adjacent shielding.

  5. Remove the Microphone Deck – Using a 3IP screwdriver, remove the 3 screws ( ) securing the deck to the enclosure in the order shown below. Carefully lift out the deck away from the enclosure using the plastic opening tool to lift it up from its edge.

    Photo that shows the microphone deck lifted out of the enclosure after removing the securing screws.

  6. Disconnect the Front Camera FPC – Using the plastic opening tool, gently lift on the edge of the front camera FPC connector to disconnect it from the Motherboard.

    Photo that shows a finger near the front camera FPC connector during disconnection.

  7. Remove Front Camera – Using the flat end of the plastic opening tool, position the tool underneath the bottom edge of the front camera and carefully lift to peel the front camera off the enclosure.

    Photo that shows the internal camera area with fan cables and shielding before front camera removal.

  8. Clean Front Camera PSA – Using a pair of plastic tweezers or Nylon spudger, remove the old front camera PSA from the bucket and/or the camera. Clean the bucket area with IPA and cleaning swabs.

    Photo that shows a close-up of a technician preparing the front camera area for removal.

Procedure Installation Front Camera

  1. Install the Front Camera PSA (Re-use only) – This step is only required if the front camera is being reused. If a new front camera is being used move to step 2. Remove the clear liner from the front camera PSA provided in the replacement kit. Align the PSA to the back of the front camera using the holes and cutout on the camera as guidance. Press firmly on the PSA against the camera for 10 seconds.

    Photo that shows a finger holding a small camera connector tab during removal.

  2. Prepare NFC FPC for re-assembly – follow the instructions to prepare the NFC module for reassembly:

    1. Carefully remove the NFC module from the old T1 Shield Lid.

    Photo that shows removing the NFC module from the old T1 shield lid.

    Important

    Ensure that you don't start removal from the mid-section of the module as that will damage it permanently.

    1. Clean any remnant adhesive from the back of the module using a cleaning swab and IPA.

      Important

      Use sparing amounts of IPA to clean the back surface of the module as excessive use could cause the IPA to seep into the module, damaging it.

    2. Apply the new PSA provided in the replacement kit to the back of the NFC module, according to the picture.

    Photo that shows a person applying adhesive tape to the back of an NFC module using their fingertips.

  3. Install the Front Camera – Remove the blue PSA liner at the back of the front camera. Using tweezers to handle the camera, install the camera using the locating pins for guidance. Gently press down on the camera firmly for 10 seconds. Remove the camera cover when finished (Only available in new front camera modules).

  4. Connect the Front Camera FPC – Using your fingers, or the flat end of a nylon spudger, press the Front Camera FPC into the connector on the Motherboard.

  5. Install the Microphone Deck – Follow the steps to install the microphone deck.

    1. Re-assemble Microphone rubber – Inspect the underside of the microphone deck to check that the 2 microphone rubbers are assembled into the deck. If they were removed during the debonding process, reinstall them into the microphone deck. Ensure that they're installed in the proper orientation with the smooth side of the rubber facing outward as shown.

      Tweezers aligning a microphone rubber piece into the microphone deck.

    2. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged. If damaged, remove them using a pair of plastic tweezers, and replace them with the new materials provided in the repair kit.

    Photo that shows the ACS diffuser and microphone mesh area for inspection and replacement.

    Screenshot that shows a small plastic alignment tab used in the microphone deck.

    1. Fasten the Microphone Deck screws – Assemble the microphone deck into position using the enclosure contours and alignment posts. Using a 3IP screwdriver, fasten the three screws ( ) of the microphone deck into place in the order shown.

    Photo that shows the microphone deck positioned in the enclosure ready for screw installation.

  6. Install the T1 Shield– Remove the release paper from the TIM pad on the T1 shield lid. Gently lift the battery cable and assemble the shield lid in the direction indicated, pressing around the shield cover with your hand. Check to ensure that there's no damage or deformation to the shield snaps.

    Photo that shows a close-up of a computer chip near the T1 shield area.

  7. Assemble NFC FPC onto T1 Shield Lid – If your device is an NFC-enabled device, connect the NFC module FPC into the ZIF connector, ensuring to engage the latch of connector. Remove the release paper backing of the module and assemble it onto the T1 shield lid.

  8. Install the Conductive Tape 1 – Assemble the conductive tape 1 onto the area marked.

    Foam swab cleaning thermal paste off a central chip on a circuit board before applying Conductive Tape 1.

  9. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

  10. Power on device – Carefully place device screen side up. Connect the device to a power supply, open display, and power on to the Windows desktop screen.

  11. Run the Surface Diagnostic Toolkit (SDT) – Run SDT’s full diagnostic test to ensure device functions as expected.

Infrared Camera Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Infrared Camera (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x NFC PSA – M1369582-001

  • 1 x T1 Shield Lid – M1369583-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 1 – M1337584/85-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 2 x Microphone Mesh PSA – M1352125/26-001

  • 1 x IR Camera PSA – M1369594/95-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) – M1334202/203-001

    • M1.2 x L2.7 3IP (Microphone Deck Screws) – M1369668-001

Procedure Removal Infrared Camera

  1. Remove the Display Module – Debond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove conductive tape 1 – Using a pair of plastic tweezers, remove the conductive tape 1 from the T1 Shield Lid.

    Conductive Tape 1 being removed from the T1 Shield Lid using plastic tweezers.

  3. Disconnect NFC FPC – If your device is NFC-enabled, use a plastic spudger to disengage the NFC connector latch highlighted in the picture and gently remove the NFC FPC from the connector.

    Photo that shows the T1 shield lid area during conductive tape removal.

  4. Remove the T1 Shield Lid – Using ESD-safe tweezers, carefully remove the T1 shield lid identified. If your device is NFC-enabled, don't discard the T1 Shield Lid as the NFC FPC will be reused during reassembly.

    Photo that shows the T1 shield lid area during removal.

  5. Remove the Microphone Deck – Using a 3IP screwdriver, remove the 3 screws ( ) securing the deck to the enclosure in the order shown below. Carefully lift out the deck away from the enclosure using the plastic opening tool to lift it up from its edge.

    Photo that shows the microphone deck lifted out of the enclosure after removing the securing screws.

  6. Disconnect the IR Camera FPC – Using the plastic opening tool, gently lift on the edge of the front camera FPC connector to disconnect it from the Motherboard.

    Photo that shows disconnecting the IR camera FPC connector using a plastic opening tool.

  7. Remove IR Camera – Using the flat end of the plastic opening tool, position the tool underneath the bottom edge of the front camera and carefully lift to peel the front camera off the enclosure.

    IR camera area and heat sink before removal.

  8. Clean IR Camera PSA – Using a pair of plastic tweezers or Nylon spudger, remove the old front camera PSA from the bucket and/or the camera. Clean the bucket area with IPA and cleaning swabs.

    Photo that shows the IR camera area and heat sink before removal.

Procedure Installation Infrared Camera

  1. Install the IR Camera PSA – Remove the bottom clear liner from the IR camera PSA provided in the replacement kit. Align the PSA to the enclosure region highlighted using the enclosure outline as guidance. Press firmly on the PSA for 10 seconds.

    Photo that shows the IR camera PSA aligned to the enclosure outline during installation.

  2. Prepare NFC FPC for re-assembly – follow the instructions to prepare the NFC module for reassembly

    1. Carefully remove the NFC module from the old T1 Shield Lid.

    Screenshot that shows removing the NFC module from the T1 Shield Lid.

    Important

    Ensure that you don't start removal from the mid-section of the module as that will damage it permanently.

    1. Clean any remnant adhesive from the back of the module using a cleaning swab and IPA.

    Important

    Use sparing amounts of IPA to clean the back surface of the module as excessive use could cause the IPA to seep into the module, damaging it.

    1. Apply the new PSA provided in the replacement kit to the back of the NFC module, according to the picture.

      Photo of a person applying adhesive backing to the NFC module using their fingertips.

  3. Install the IR Camera – Remove the blue PSA liner away from the IR camera PSA. Using tweezers to handle the camera, install the camera, using the right edge of the enclosure cutout as support for correct alignment. Gently press down on the camera firmly for 10 seconds. Remove the camera cover when finished (Only available in new front camera modules).

  4. Connect the IR Camera FPC – Using your fingers, or the flat end of a nylon spudger, press the IR Camera FPC into the connector on the Motherboard.

  5. Install the Microphone Deck – Follow the steps to install the microphone deck

    1. Re-assemble Microphone rubber – Inspect the underside of the microphone deck to check that the 2 microphone rubbers are assembled into the deck. If they were removed during the debonding process, reinstall them into the microphone deck. Ensure that they're installed in the proper orientation with the smooth side of the rubber facing outward as shown.

    Screenshot that shows plastic tweezers holding a microphone rubber ready for reinstallation.

    1. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged. If damaged, remove them using plastic tweezers, and replace them with the new materials provided in the repair kit.

    Photo that shows the ACS diffuser and microphone mesh area for inspection and replacement.

    Photo that shows a close-up of the ACS diffuser or microphone mesh.

    1. Fasten the Microphone Deck screws – Assemble the microphone deck into position using the enclosure contours and alignment posts. Using a 3IP screwdriver, fasten the three screws ( )of the microphone deck into place in the order shown.

    Photo that shows the microphone deck lifted and positioned for fastening the three securing screws.

  6. Install the T1 Shield– Remove the release paper from the TIM pad on the T1 shield lid. Gently lift the battery cable and assemble the shield lid in the direction indicated, pressing around the shield cover with your hand. Check to ensure that there's no damage or deformation to the shield snaps.

    Photo that shows a close-up of a computer chip near the T1 shield area.

  7. Assemble NFC FPC onto T1 Shield Lid – If your device is an NFC-enabled device, connect the NFC module FPC into the ZIF connector, ensuring to engage the latch of connector. Remove the release paper backing of the module and assemble it onto the T1 shield lid.

  8. Install the Conductive Tape 1 – Assemble the conductive tape 1 onto the area marked below.

    Foam swab cleaning thermal paste from a chip before applying conductive tape.

  9. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions**.**

  10. Power on device – Carefully place device screen side up. Connect the device to a power supply, open display, and power on to the Windows desktop screen.

  11. Run the Surface Diagnostic Toolkit (SDT) – Run SDT’s full diagnostic test to ensure device functions as expected.

Rear Camera Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Rear Camera (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 1 x Conductive foam – M1369596-001

  • 1 x T3 Top Shield Lid – M1368705-001

  • 1 x Aluminum Foil Tape – M1357596/97-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws)

      – M1334202/203-001

    • M1.2 x L1.9 3IP (Rear Camera Screws) – M1334206/07-001

Procedure Removal Rear Camera

  1. Remove the Display Module – Debond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the

    battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove the Aluminum foil tape – Using a nylon spudger, remove the aluminum foil tape on the T3 top lid.

    Photo showing a spudger removing aluminum foil tape from a device enclosure.

  3. Remove the T3 Top Shield Lid assembly – Using plastic tweezers or a nylon spudger, remove the T3 top shield lid along with the tape that is attached to it.

    Photo that shows the T3 top shield lid and attached tape being removed using plastic tweezers.

  4. Remove the Rear Camera FPC – Using the plastic opening tool or a nylon spudger, gently pry up the rear camera FPC connector from bottom edge of the connector.

    Tool positioned to disconnect the rear camera FPC connector.

Note

Avoid excessively bending the rear camera FPC when prying out the connector to prevent permanent damage to the FPC.

  1. Remove the Rear Camera – Using a 3IP screwdriver, remove the 2 rear camera screws ( ). Gently peel the camera FPC away from the conductive foam underneath it and lift it out of the enclosure.

    Screwdriver being used to remove the rear camera screws from the device enclosure.

  2. Remove the conductive foam – Using your fingers, remove the conductive foam from the enclosure. Use IPA and cleaning swabs to clean off any residual adhesive on the laser-engraved region of the enclosure.

    Photo that shows removing conductive foam from the enclosure using fingers and cleaning swabs.

Procedure Installation Rear Camera

  1. Install the conductive foam – Remove the release paper on the bottom of the conductive foam and assemble it onto the laser-engraved area of the enclosure.

  2. Install the Rear Camera – Assemble the rear camera into the enclosure using the locating pins as reference. Using a 3IP screwdriver, fasten the two rear camera screws ( ) into the enclosure.

    3IP screwdriver is used to install the rear camera inside the enclosure.

  3. Connect the Rear Camera FPC – Remove the release paper on the top of the conductive foam, then connect the rear camera FPC connector to the Motherboard. Press the camera FPC against the conductive foam to activate the PSA underneath the FPC.

  4. Assemble the T3 Top Shield Lid assembly– Install the new T3 top shield lid provided in the replacement kit, ensuring all edges of the shield are snapped into place by pressing around the shield edge. Remove the release paper from the black tape attached to the shield lid. Using a pair of plastic tweezers, press down on the tape using the circular post for placement reference.

    Screenshot that shows pressing down on the aluminum foil tape using the circular post for placement reference.

  5. Assemble the Aluminum foil tape – Remove the liner on the aluminum tape provided in the replacement kit. Use a pair of tweezers to assemble it, taking note of the cornered edge on the left-hand side. Press down at the step area and check that the foil isn't damaged during assembly.

  6. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged. If damaged, remove them using a pair of plastic tweezers, and replace them with the new materials provided in the repair kit.

    Screenshot that shows the microphone deck being inspected for the ACS diffuser and microphone meshes.

    Screenshot that shows a small plastic alignment tab used in the microphone deck.

  7. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

  8. Power on device – Carefully place device screen side up. Connect the device to a power supply, open display, and power on to the Windows desktop screen.

  9. Run the Surface Diagnostic Toolkit (SDT) – Run SDT's full diagnostic test to ensure device functions as expected.

Thermal Module Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Thermal Module (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x NFC PSA – M1369582-001

  • 1 x T1 Shield Lid – M1369583-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 1 – M1337584/85-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 1 x TIM Pad – M1369584-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) - M1334202/203-001

    • M1.2 x L1.9 3IP (Thermal Module Screws)

      – M1334230/31-001

Procedure Removal Thermal Module

  1. Remove the Display Module – Debond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove conductive tape 1 – Using a pair of plastic tweezers, remove the conductive tape 1 from the T1 Shield Lid.

    Plastic tool lifting conductive tape from the T1 Shield Lid inside a device.

  3. Disconnect NFC FPC – If your device is NFC-enabled, use a plastic spudger to disengage the NFC connector latch highlighted in the picture and gently remove the NFC FPC from the connector.

    Screenshot that shows using a plastic spudger to disengage the NFC connector latch.

  4. Remove the T1 Shield Lid – Using ESD-safe tweezers, carefully remove the T1 shield lid identified. If your device is NFC-enabled, don't discard the T1 Shield Lid as the NFC FPC will be reused during reassembly.

    Screenshot that shows using ESD-safe tweezers to remove the T1 shield lid.

  5. Remove the Thermal Module Screws – Using a 3IP Screwdriver, remove the 7 screws ( ) securing the thermal module to the Motherboard in the order shown. Use caution not to lose any screws in the enclosure during the removal process.

    Photo that shows removing thermal module screws with a 3IP screwdriver in the order shown.

  6. Remove the Thermal Module – Using the plastic opening tool, gently apply light pressure under each edge of the thermal module to slowly separate the module from the thermal material underneath and the motherboard. Holding the thermal module securely with your hands, remove the module and set it aside.

    Photo that shows using a plastic opening tool to separate the thermal module from the motherboard.

  7. Clean TIM residue from Motherboard – Using a nylon spudger, scrape any TIM residue from the motherboard. Use IPA and a cleaning swab to clean any leftover residue.

    Screenshot that shows cleaning TIM residue from the motherboard with a nylon spudger.

  8. Clean TIM residue from Thermal Module (Re-use only) – If the thermal module is being reused, scrape any TIM residue from the area shown using a nylon spudger. Use IPA and a cleaning swab to clean any leftover residue.

    Screenshot that shows holding the thermal module while scraping TIM residue.

Procedure Installation Thermal Module

  1. Apply new TIM Pad to Thermal Module (Re-use only) – Carefully reapply the TIM material provided in the replacement kit onto the back of the thermal module.

    A person holding a small chip.

Note

This step is only required if you're reusing the original Thermal Module. If you're installing a new Thermal Module, skip this step and begin at step 2

  1. Prepare NFC FPC for re-assembly – follow the instructions to prepare the NFC module for reassembly

    1. Carefully remove the NFC module from the old T1 Shield Lid.

      A person holding a black object.

      Important

      Ensure that you don't start removal from the mid-section of the module as that will damage it permanently.

    2. Clean any remnant adhesive from the back of the module using a cleaning swab and IPA.

      Important

      Use sparing amounts of IPA to clean the back surface of the module as excessive use could cause the IPA to seep into the module, damaging it.

    3. Apply the new PSA provided in the replacement kit to the back of the NFC module, according to the picture.

      Photo showing a person applying PSA adhesive to the back of an NFC module.

  2. Assemble the Thermal Module onto the Motherboard – Remove the liner of the TIM on the thermal module and assemble it into place on the motherboard, using the locating posts as reference. Fasten the seven thermal module screws

    ( ) in the order shown below using a 3IP screwdriver.

    Photo that shows the thermal module assembled onto the motherboard before fastening screws.

Important

Take extra care not to bend or twist the Thermal Module. If any part of the Thermal Module or heat pipes are bent/deformed, then the whole module must be replaced.

  1. Install the T1 Shield– Remove the release paper from the TIM pad on the T1 shield lid. Gently lift the battery cable and assemble the shield lid in the direction indicated, pressing around the shield cover with your hand. Check to ensure that there's no damage or deformation to the shield snaps.

    Photo that shows the T1 shield lid area and nearby thermal module components.

  2. Assemble NFC FPC onto T1 Shield Lid – If your device is an NFC-enabled device, connect the NFC module FPC into the ZIF connector, ensuring to engage the latch of connector. Remove the release paper backing of the module and assemble it onto the T1 shield lid.

  3. Install the Conductive Tape 1 – assemble the conductive tape 1 onto the area marked.

    Photo that shows conductive tape applied over the SSD and surrounding components on the motherboard.

  4. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged. If damaged, remove them using plastic tweezers, and replace them with the new materials provided in the repair kit.

    Photo that shows a small microphone mesh or plastic alignment tab used in the microphone deck.

  5. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

  6. Power on device – Carefully place device screen side up. Connect the device to a power supply, open display, and power on to the Windows desktop screen.

  7. Run the Surface Diagnostic Toolkit (SDT) – Run SDT's full diagnostic test to ensure device functions as expected.

Antenna Deck Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Antenna Deck (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x NFC PSA – M1369582-001

  • 1 x T1 Shield Lid – M1369583-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 1 – M1337584/85-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 1 x TIM Pad – M1369584-001

  • 1 x Antenna Cable Tape – M1369589-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) /> – M1334202/203-001

    • M1.2 x L1.9 3IP (Thermal Module Screws) - M1334230/31-001

    • M1.2 x L2.7 3IP (Microphone Deck Screws) - M1369668-001

    • M1.2 x L1.9 3IP (Antenna Deck Screws) - M1334230/31-001

Procedure Removal Antenna Deck

  1. Remove the Display Module – Debond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove Thermal Module – Remove the conductive tape 1, T1 Shield Lid, NFC FPC module, 7 screws ( ) and the Thermal Module. Refer to Procedure Removal (Thermal Module) for detailed instructions.

  3. Remove the Microphone Deck – Using a 3IP screwdriver, remove the 3 screws ( ) securing the deck to the enclosure in the order shown below. Carefully lift out the deck away from the enclosure using the plastic opening tool to lift it up from its edge.

    Photo that shows the microphone deck being lifted out of the enclosure after removing the securing screws.

  4. Disconnect Front Camera and IR Camera FPC– Using the plastic opening tool, carefully disconnect the front camera and IR camera FPC connectors from the Motherboard.

    Screenshot that shows using a plastic opening tool to disconnect the front and IR camera FPC connectors from the motherboard.

    Screenshot that shows using a plastic opening tool to disconnect the front camera and IR camera FPC connectors.

  5. Disconnect the Antenna Coax cable connectors – Using a nylon spudger or plastic opening tool, carefully disconnect the two Wifi antenna coax cables from the motherboard. Remove the left cable from the routing clips L1, L2, and L3 shown. Remove the right cable from clips R1, and R2.

    Photo that shows the motherboard area where the antenna coax cable connectors are located.

  6. Remove the Left Antenna Deck screws – Using a 3IP screwdriver, remove the 3 screws ( ) securing the left antenna deck to the enclosure in the order shown below.

    Photo that shows the left antenna deck being removed from the enclosure using a plastic opening tool.

  7. Remove the Left Antenna Deck – Remove the left antenna deck from the enclosure, using the plastic opening tool to lift it out from its position. Carefully peel off the antenna cable tape from the left magnet. Avoid crumpling the antenna cable tape as it can be reused during reassembly.

    Close-up of the left antenna deck and hinge assembly inside the device.

  8. Remove the Right Antenna Deck screws – Using a 3IP screwdriver, remove the 3 screws ( ) securing the right antenna deck to the enclosure in the order shown below.

    Photo of a 3IP screwdriver removing the labeled right antenna deck three screws.

  9. Remove the Right Antenna Deck – Remove the right antenna deck from the enclosure, using the plastic opening tool to lift it out from its position. Carefully peel off the antenna cable tape from the right magnet. Avoid crumpling the antenna cable tape as it can be reused during reassembly.

Procedure Installation Antenna Deck

  1. Install a new Antenna Cable Tape (Re-use only) – Remove the old cable tape from the original antenna deck. Attach the starting edge of the new cable tape to the silver/unsheathed area of the cable. Continuously wrap the tape around the cable, stopping once the release paper on the end of the tape is reached.

    Photo that shows applying new antenna cable tape to the antenna cable.

Note

This step is only required if you're reusing the original Antenna decks and the original cable tape is unfit for reuse (that is, torn or crumpled).

  1. Install Right Antenna Deck – Assemble the right Antenna deck into the enclosure using the locating posts as guidance. Using a 3IP screwdriver, fasten the three Antenna deck ( ) screws into the enclosure.

  2. Install Left Antenna Deck – Assemble the left Antenna deck into the enclosure using the locating posts as guidance. Using a 3IP screwdriver, fasten the three Antenna deck ( ) screws into the enclosure.

  3. Install Antenna Coax cable connectors – Route the left Antenna cable through clips L1 and L2 in sequence, straightening it as you go. Then gently bent it to the right and guide it into clip L3. Route the right Antenna cable through clips R1 and R2.

    Photo that shows the motherboard area where the antenna coax cable connectors are located.

  4. Attach Antenna Cable Tape – Remove the release paper on the back of the cable tapes for the left and right Antenna decks. Attach the tapes to the left and right enclosure magnets respectively

  5. Install Front Camera and IR Camera FPC– Using your fingers, or the flat end of a nylon spudger, press the Front Camera and IR Camera FPCs into the connector on the Motherboard.

  6. Install the Microphone Deck – Follow the steps to install the microphone deck.

    1. Re-assemble Microphone rubber – Inspect the underside of the microphone deck to check that the 2 microphone rubbers are assembled into the deck. If they were removed during the debonding process, reinstall them into the microphone deck. Ensure that they're installed in the proper orientation with the smooth side of the rubber facing outward as shown.

      Photo showing a person using tweezers to hold a microphone rubber during reinstallation.

    2. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged. If damaged, remove them using a plastic tweezer, and replace them with the new materials provided in the repair kit.

    Photo that shows the microphone deck with ACS diffuser and microphone mesh for inspection.

    Photo that shows a small microphone mesh or plastic alignment tab used in the microphone deck.

    1. Fasten the Microphone Deck screws – Assemble the microphone deck into position using the enclosure contours and alignment posts. Using a 3IP screwdriver, fasten the three screws ( ) of the microphone deck into place in the order shown.

    Screenshot that shows the microphone deck being fastened with three screws using a 3IP screwdriver.

  7. Install Thermal Module – Reapply a new TIM Pad and install the Thermal Module, 7 screws ( ), T1 Shield Lid, NFC FPC, and conductive tape 1. Refer to Procedure Installation Thermal Module for detailed instructions.

  8. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

  9. Power on device – Carefully place device screen side up. Connect the device to a power supply, open display, and power on to the Windows desktop screen.

  10. Run the Surface Diagnostic Toolkit (SDT) – Run SDT's full diagnostic test to ensure device functions as expected.

Speaker Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Speakers (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x NFC PSA – M1369582-001

  • 1 x T1 Shield Lid – M1369583-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 1 – M1337584/85-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 1 x TIM Pad – M1369584-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) – M1334202/203-001

    • M1.2 x L1.9 3IP (Thermal Module Screws) – M1334230/31-001

    • M1.2 x L1.9 3IP (Rear Camera Screws) – M1334206/07-001

    • M1.2 x L2.8 3IP (Speaker Screws) – M1352116/17-001

Procedure Removal Speaker

  1. Remove the Display Module – Debond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove Thermal Module – Remove the conductive tape 1, T1 Shield Lid, NFC FPC module, 7 screws ( ) and the Thermal Module. Refer to Procedure Removal (Thermal Module) for detailed instructions.

  3. Remove the Right Speaker – Using a 3IP screwdriver, remove the 4 screws ( ) securing the right speaker and lift the speaker out of the enclosure.

    Photo that shows the right speaker lifted from the enclosure after removing its screws.

  4. Disconnect the Left Speaker connector – With a plastic spudger or pair of tweezers, disconnect the left speaker connector from the Motherboard.

    Photo that shows disconnecting the left speaker connector from the motherboard with a spudger or tweezers.

  5. Remove the Rear Camera – Using a 3IP screwdriver, remove the 2 screws ( ) securing the rear camera. Once removed, gently lift the rear camera upwards to expose the top screw securing the left speaker. Refer to Procedure Removal Rear Camera for detailed instructions to remove the Rear Camera if needed.

    Note

    It isn't required to remove the Rear Camera in its entirety to proceed to the next step.

  6. Remove the Left Speaker – Using a 3IP screwdriver, remove the 4 screws ( ) securing the left speaker and lift the speaker out of the enclosure.

    Photo that shows the left speaker being lifted out of the enclosure after removing its screws.

Procedure Installation Speaker

  1. Install the Right Speaker – Place the right speaker into the device, using the locating pins for guidance. Using a 3IP screwdriver, fasten the four screws ( ) securing the right speaker.

  2. Install the Left Speaker – Place the left speaker into the device, using the locating pins for guidance. Using a 3IP screwdriver, fasten the four screws ( ) securing the left speaker.

  3. Install the Left Speaker Connector – Install the left speaker connector to the Motherboard.

  4. Install the Rear Camera – Assemble the rear camera back into its position using the positioning pins for guidance. Using a 3IP screwdriver, install the two screws ( ) securing the rear camera. Refer to Procedure Installation (Rear Camera) for detailed instructions on assembling the Rear Camera if needed.

  5. Install the Thermal Module – Reapply a new TIM Pad and install the Thermal Module, 7 screws ( ), T1 Shield Lid, NFC FPC, and conductive tape 1. Refer to Procedure Installation Thermal Module for detailed instructions.

  6. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged. If damaged, remove them using plastic tweezers, and replace them with the new materials provided in the repair kit.

    Photo that shows inspection of the microphone deck for damaged ACS diffuser or microphone meshes.

    Photo that shows a close-up of the ACS diffuser or microphone mesh.

  7. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

  8. Power on device – Carefully place device screen side up. Connect the device to a power supply, open display, and power on to the Windows desktop screen.

  9. Run the Surface Diagnostic Toolkit (SDT) – Run SDT’s full diagnostic test to ensure device functions as expected.

Buttons Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Buttons (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 2 x Microphone Mesh PSA – M1352125/26-001

  • 1 x Antenna Cable Tape – M1369589-001

  • 1 x Button Switch Board – M1356357-001

  • 1 x Button Switch Board FPC – M1363598/99-001

  • 1 x Switch Board FPC PSA – M1369597-001

  • 1 x Power Button

    • Platinum – M1334232-001

    • Violet – M1337581-001

    • Ocean – M1334236-001

  • 1 x Volume Button

    • Platinum – M1334233-001

    • Violet – M1337582-001

    • Ocean – M1334237-001

  • 1 x Button Clip Assembly – M1356638-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) – M1334202/203-001

    • M1.2 x L2.7 3IP (Microphone Deck Screws) – M1369668-001

    • M1.2 x L1.9 3IP (Antenna Deck Screws) – M1334230/31-001

    • M1.2 x L1.9 3IP (Rear Camera Screws) – M1334206/07-001

    • M1.2 x L2.5 3IP (Button Switch Board Screws) – M1352134/35-001

Procedure Removal Buttons

  1. Remove the Display Module – Debond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove the Microphone Deck – Using a 3IP screwdriver, remove the 3 screws ( ) securing the deck to the enclosure in the order shown below. Carefully lift out the deck away from the enclosure using the plastic opening tool to lift it up from its edge.

    Photo that shows the microphone deck lifted out of the enclosure after removing its securing screws.

  3. Remove the Left Antenna Deck – Using a 3IP screwdriver, remove the 3 screws ( ) securing the left Antenna deck. Gently lift the Antenna deck out from the enclosure using a spudger or plastic opening tool to pry it from its side. Refer to Procedure Removal (Antenna Deck) for detailed instructions to remove the Antenna Deck if needed.

    Note

    It isn't required to remove the Left Antenna Deck in its entirety to proceed to the next step

  4. Remove the Rear Camera – Using a 3IP screwdriver, remove the 2 screws ( ) securing the rear camera. Once removed, gently lift the rear camera upwards and to the side to expose the Button Switch Board. Refer to Procedure Removal Rear Camera for detailed instructions to remove the Rear Camera if needed.

    Note

    It isn't required to remove the Rear Camera in its entirety to proceed to the next step

  5. Disconnect the Button Switch FPC – Disengage the latch on the switch FPC Motherboard connector and remove the FPC from the connector.

    Screenshot that shows disengaging the latch and disconnecting the button switch FPC from the motherboard.

  6. Remove the Button Switch Board and FPC – Using a 3IP screwdriver, remove the 2 screws ( ) securing the switch board. Lift the switchboard and FPC out of the enclosure, carefully peeling the cable away from the enclosure.

    Screenshot that shows the button switch board and FPC being lifted out of the enclosure after removing the securing screws.

  7. Clean Button Switch FPC –Using IPA and cleaning swabs, clean any adhesive residue from the bottom of the Button Switch FPC.

  8. Remove the Button Clips – Using a pair of plastic tweezers or a nylon spudger, remove the two button clips shown from the enclosure.

    Photo that shows removing the button clips with plastic tweezers.

  9. Remove the Power and Volume Buttons – Using a nylon spudger, push out the power and volume buttons from the enclosure.

    Photo that shows using a nylon spudger to push out the power and volume buttons from the enclosure.

Procedure Installation Buttons

  1. Assemble the SW FPC to the Button Switch board (New replacement set) – Insert the switch FPC into the ZIF connector on the underside of the Button Switch board and engage the latch. Ensure that the FPC is properly aligned parallel to the connector and not bent.

    Photo that shows assembling the switch FPC into the ZIF connector on the button switch board.

  2. Install Button SW FPC PSA (Re-use only) – This step is only required if you're reusing the original Button Switch FPC. Remove the liner on the Switch FPC PSA provided in the replacement kit and apply the PSA onto the underside of the SW FPC.

    Photo that shows applying the Switch FPC PSA to the underside of the SW FPC.

  3. Install the Power and Volume Buttons – Align the positioning posts of the power and volume buttons with the hole in the enclosure and insert them into the enclosure. Ensure that the Volume + button is on the left side of the enclosure. Check that the surface is flat with no protrusions.

  4. Install the Button Clip Assembly – Insert the Button clip assembly into the enclosure space shown. Ensure that the side of the clip with the “Button Side” marking is facing upward. Bend the button clip downward and upward until it breaks off.

    Photo that shows inserting the button clip assembly into the enclosure.

  5. Install the Button SW Board – Place the Button Switch board into the enclosure using the positioning posts as guidance. Using a 3IP screwdriver, fasten the two button board screws ( ).

    Photo that shows the button switch board and FPC being lifted out of the enclosure.

  6. Install the Button SW FPC – Remove the release paper underneath the Switch board FPC. Install the FPC into the ZIF connector on the Motherboard and engage the latch to secure the connection. Ensure the FPC isn't misaligned. Gently press the FPC on the enclosure to activate the PSA.

  7. Install the Rear Camera – Assemble the rear camera back into its position using the positioning pins for guidance. Using a 3IP screwdriver, install the two screws ( ) securing the rear camera. Refer to Procedure Installation (Rear Camera) for detailed instructions on assembling the Rear Camera if needed.

  8. Install the Microphone Deck – Follow the steps to install the microphone deck

    1. Re-assemble Microphone rubber – Inspect the underside of the microphone deck to check that the 2 microphone rubbers are assembled into the deck. If they were removed during the debonding process, reinstall them into the microphone deck. Ensure that they're installed in the proper orientation with the smooth side of the rubber facing outward as shown.

      Photo that shows a finger holding a microphone rubber in tweezers ready for reinstallation.

    2. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged. If damaged, remove them using a plastic tweezer, and replace them with the new materials provided in the repair kit.

      Screenshot that shows the microphone deck with the ACS diffuser and microphone mesh area for inspection.

      Screenshot that shows a small plastic alignment tab used in the microphone deck.

    3. Fasten the Microphone Deck screws – Assemble the microphone deck into position using the enclosure contours and alignment posts. Using a 3IP screwdriver, fasten the three screws ( ) of the microphone deck into place in the order shown.

    Screenshot that shows using a 3IP screwdriver to fasten the three screws that secure the microphone deck.

  9. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

  10. Power on device – Carefully place device screen side up. Connect the device to a power supply, open display, and power on to the Windows desktop screen.

  11. Run the Surface Diagnostic Toolkit (SDT) – Run SDT’s full diagnostic test to ensure device functions as expected.

USB-C Charging Port Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • USB-C Charging Port (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x NFC PSA – M1369582-001

  • 1 x T1 Shield Lid – M1369583-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 1 – M1337584/85-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 1 x TIM Pad – M1369584-001

  • 2 x USB-C FPC PSA – M1369593-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) – M1334202/203-001

    • M1.2 x L1.9 3IP (Thermal Module Screws) – M1334230/31-001

    • M1.2 x L2.8 3IP (Speaker Screws) – M1352116/17-001

    • M1.2 x L1.5 3IP (USB-C Bracket Screws) – M1334202/203-001

    • M1.2 x L1.5 3IP (USB-C FPC Screws) –

      M1334177-001/M1334229-001

Procedure Removal USB-C Charging Port

  1. Remove the Display Module – Debond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove Thermal Module – Remove the conductive tape 1, T1 Shield Lid, NFC FPC module, 7 screws ( ) and the Thermal Module. Refer to Procedure Removal (Thermal Module) for detailed instructions.

  3. Remove the Right Speaker – Using a 3IP screwdriver, remove the 4 screws ( ) securing the right speaker. Lift the speaker out from the enclosure. Refer to Procedure Removal Speaker for detailed instructions.

    Note

    Only the Right Speaker is required to be removed to proceed with the next step.

  4. Remove the USB-C Bracket – Using a 3IP screwdriver, remove the screw ( ) securing the USB-C bracket. Remove the bracket.

    Photo that shows a 3IP screwdriver removing the USB-C bracket screw.

  5. Remove the USB-C screws – Using a 3IP screwdriver, remove the 2 screws ( ) securing the USB-C FPC into the enclosure.

    Photo that shows removing a USB-C FPC screw with a 3IP screwdriver inside the enclosure.

  6. Disconnect the USB-C FPCs – Using a nylon spudger or plastic opening tool, disconnect the USB-C FPCs from the Motherboard by gently lifting on the corner of the connector.

    Photo that shows disconnecting the USB-C FPC connector from the motherboard using a nylon spudger.

  7. Remove the USB-C – Using the flat end of a nylon spudger, separate the USB-C FPC from the enclosure, inserting the spudger at the entry point identified and carefully pushing it through till the two FPCs come off from the enclosure.

    Photo that shows using a nylon spudger to separate the USB-C FPC from the enclosure.

  8. Clean PSA residue – Using a nylon spudger, IPA, and cleaning swabs, remove any PSA residue left on the laser marked region of the enclosure and from underneath the USB-C FPC.

    Photo that shows removing PSA residue from the enclosure with a nylon spudger and cleaning swab.

Procedure Installation USB-C Charging Port

  1. Install USB-C FPC PSA (Re-use only) – This step is only required if you're reusing the original USB-C FPC module. Apply the new PSA provided in the replacement kit onto the back of the USB-C FPC using the rectangular alignment marks for guidance.

    Photo that shows applying PSA to the back of a USB-C FPC module using alignment marks.

  2. Install the USB-C FPC into the enclosure – Remove the blue liner from the back of the USB-C FPC module. Align the module onto the enclosure and assemble it using the locating posts as reference. Using a 3IP screwdriver, fasten the two USB-C FPC screws ( ) to secure it to the enclosure.

    Screwdriver fastening the USB-C FPC module inside the enclosure.

  3. Connect the USB-C FPC onto the Motherboard – Align the USB-C FPC connectors with the receptacle using the gold-marked line as guidance. Gently press on the connectors to connect them to the Motherboard.

  4. Assemble the USB-C Bracket – Place the USB-C bracket over the FPC connectors. Using a 3IP screwdriver, fasten the bracket screw ( ) as shown below.

    Photo that shows fastening the USB-C bracket screw with a 3IP screwdriver.

  5. Install the Right Speaker – Place the right speaker into the enclosure, using the positioning posts for guidance. Using a 3IP screwdriver, fasten the four speaker screws ( ). Refer to Procedure Installation Speaker for detailed instructions.

  6. Install the Thermal Module – Reapply a new TIM Pad and install the Thermal Module, 7 screws ( ), T1 Shield Lid, NFC FPC, and conductive tape 1. Refer to Procedure Installation Thermal Module for detailed instructions.

  7. Install ACS Diffuser and Microphone Mesh – Inspect the microphone deck to observe if the ACS diffuser or two Microphone meshes are damaged. If damaged, remove them using plastic tweezers, and replace them with the new materials provided in the repair kit.

    Photo that shows installation of the ACS diffuser and microphone mesh.

    Screenshot that shows a close-up of the ACS diffuser or microphone mesh.

  8. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

  9. Power on device – Carefully place device screen side up. Connect the device to a power supply, open display, and power on to the Windows desktop screen.

  10. Run the Surface Diagnostic Toolkit (SDT) – Run SDT's full diagnostic test to ensure device functions as expected.

Motherboard Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Motherboard (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x NFC PSA – M1369582-001

  • 1 x T1 Shield Lid – M1369583-001

  • 1 x T2 Shield Lid – M1369592-001

  • 1 x T3 Shield Lid – M1368710-001

  • 1 x T3 Top Shield Lid – M1368705-001

  • 1 x Aluminum Foil Tape – M1357596/97-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 1 – M1337584/85-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 1 x TIM Pad – M1369584-001

  • 1 x Thermal Paste 1cc – M1019757-006

  • 2 x Microphone Mesh PSA – M1352125/26-001

  • 2 x Antenna Cable Tape – M1369589-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) ( ) – M1334202/203-001

    • M1.2 x L1.9 3IP (Thermal Module Screws) ( ) – M1334230/31-001

    • M1.2 x L2.7 3IP (Microphone Deck Screws) ( ) – M1369668-001

    • M1.2 x L2.1 3IP (Microphone Board Screws) ( ) – M1341576/77-001

    • M1.2 x L2.8 3IP (Speaker Screws) ( ) – M1352116/17-001

    • M1.2 x L1.5 3IP (USB-C Bracket Screws) ( ) – M1334202/203-001

    • M1.2 x L1.5 3IP (Motherboard Screws) ( ) – M1334202/203-001

Procedure Removal Motherboard

  1. Remove the Display Module – Debond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove Thermal Module – Remove the conductive tape 1, T1 Shield Lid, NFC FPC module, 7 screws ( ) and the Thermal Module. Refer to Procedure Removal (Thermal Module) for detailed instructions.

  3. Remove the T2 Shield Lid – Using ESD-safe tweezers, carefully remove the T2 shield lid identified

    Photo that shows removing the T2 shield lid with ESD-safe tweezers.

  4. Remove the Microphone Modules – Remove the 3 microphone deck screws ( ) and the microphone deck, left and right microphone module ( ), and remove any residue thermal putty and mesh PSA. Refer to Procedure Removal Microphone for detailed instructions.

  5. Disconnect Front Camera and IR Camera FPC– Using the plastic Using a plastic opening tool, carefully disconnect the front camera and IR camera FPC connectors from the Motherboard.

    Photo that shows a screwdriver positioned to remove a screw near the front and IR camera FPC connectors.

    Photo that shows a hand holding a tool near the front camera FPC on the circuit board.

  6. Disconnect the Antenna Coax cable connectors – Using a nylon spudger or plastic opening tool, carefully disconnect the two Wifi antenna coax cables from the motherboard. Remove the left cable from the routing clips L1, L2, and L3 shown. Remove the right cable from clips R1, and R2. Remove the Antenna cable tapes if needed. Refer to Procedure Removal (Antenna Deck) for detailed instructions.

    Photo that shows a close-up of the motherboard area with antenna coax connectors and hinge labels.

    Note

    It isn't required to remove the Left and Right Antenna decks in their entirety to proceed with the next step.

  7. Remove the Right Speaker – Using a 3IP screwdriver, remove the 4 screws ( ) securing the right speaker. Lift the speaker out from the enclosure. Refer to Procedure Removal Speaker for detailed instructions.

    Note

    Only the Right Speaker is required to be removed to proceed with the next step.

  8. Disconnect the USB-C FPC connectors – Remove the USB-C bracket screws ( ) and the bracket. Disconnect the USB-C FPC connectors from the Motherboard using a nylon spudger or plastic opening tool. Refer to Procedure Removal USB-C Charging Port for detailed instructions.

    Note

    It isn't required to remove the USB-C FPC Module in its entirety to proceed with the next step.

  9. Disconnect the Rear Camera FPC connector – Remove the aluminum foil tape, T3 top shield lid assembly, and the Rear Camera FPC connector. Refer to Procedure Removal (Rear Camera) for detailed instructions.

    Note

    It isn't required to remove the Rear Camera in its entirety to proceed with the next step.

  10. Disconnect the Button Switch FPC – Disengage the latch on the switch FPC Motherboard connector and remove the FPC from the connector.

    Photo that shows the Rear Camera FPC connector and T3 top shield lid assembly being removed.

  11. Disconnect the Left Speaker connector – With a plastic spudger or pair of tweezers, disconnect the left speaker connector from the Motherboard.

    Photo that shows disconnecting the left speaker connector from the motherboard with a plastic spudger.

  12. Remove the Display FPC – Using the plastic opening tool or nylon spudger, remove the display FPC from the Motherboard by gently lifting at the top edge of the FPC.

    Photo that shows lifting the display FPC from the motherboard with a plastic opening tool.

  13. Remove the Motherboard – Using a 3IP screwdriver, remove the 4 screws ( ) securing the Motherboard to the enclosure. Gently lift out the Motherboard away from the enclosure.

    Photo that shows the motherboard being lifted from the enclosure.

Procedure Installation Motherboard

  1. Install the Motherboard – Place the Motherboard into the enclosure, using the locating posts as reference and ensuring the screw holes are properly aligned. Using a 3IP screwdriver, fasten the four motherboard screws ( ) to the enclosure.

  2. Install the T3 Shield Lid (New Motherboard only) – Assemble the T3 shield Lid onto the Motherboard, pressing around the shield cover with your hand. Check to ensure that there's no damage or deformation to the shield snaps.

    Photo that shows the T3 shield lid being assembled onto the motherboard.

  3. Install the Left Speaker Connector – Install the left speaker connector to the Motherboard.

  4. Connect the Button Switch FPC – Install the FPC into the ZIF connector on the Motherboard and engage the latch to secure the connection.

    A person fixing a cell phone.

  5. Install the Rear Camera FPC connector – Install the Rear Camera FPC connector, T3 top shield lid assembly, aluminum foil tape. Refer to Procedure Installation (Rear Camera) for detailed instructions.

  6. Install the USB-C FPC connectors - Align the USB-C FPC connectors with the receptacles and gently press to install them on the Motherboard. Assembled the USB-C bracket and fasten the bracket screws ( ) using a 3IP screwdriver. Refer to Procedure Installation (USB-C Charging Port) for detailed instructions.

  7. Install the Right Speaker – Place the right speaker into the enclosure, using the positioning posts for guidance. Using a 3IP screwdriver, fasten the four speaker screws ( ). Refer to Procedure Installation Speaker for detailed instructions.

  8. Install Antenna Coax cable connectors – Route the left Antenna cable through clips L1 and L2 in sequence, straightening it as you go. Then gently bent it to the right and guide it into clip L3. Route the right Antenna cable through clips R1 and R2. Replace the Antenna cable tape if the original one can't be reused. Install both cable connectors into the receptacle on the Motherboard. Refer to Procedure Installation (Antenna Deck) for detailed instructions.

    Photo that shows the motherboard area where the antenna coax cable connectors are located.

  9. Install Front Camera and IR Camera FPC– Using your fingers, or the flat end of a nylon spudger, press the Front Camera and IR Camera FPCs into the connector on the Motherboard.

  10. Install the Microphone Modules – Insert new thermal putty underneath the Left Microphone board, replace the microphone mesh PSA for the left and right microphone boards and install the Microphone boards ( ) into the enclosure. Replace the ACS diffuser and microphone mesh on the Microphone deck if damaged and install the Microphone deck ( ). Refer to Procedure Installation Microphone for detailed instructions.

  11. Install the Display FPC to the Motherboard – Align the Display FPC connector to the receptacle on the Motherboard using the gold-marked lines for reference on positioning. Once aligned, gently press on the connector to connect it to the Motherboard.

    Photo that shows the display FPC connector on the motherboard being aligned.

    Important

    If the Display FPC isn't aligned properly and is pressed upon, the connector pins will be damaged and the FPC will need to be replaced with a new one.

  12. Install the T2 Shield Lid - Remove the release papers from the TIM pads on the T2 shield lid. Assemble the shield lid in the direction indicated, pressing around the shield cover with your hand. Check to ensure that there's no damage or deformation to the shield snaps.

    Photo that shows the T2 shield lid being pressed into place around the shield cover.

  13. Install Thermal Module – Reapply a new TIM Pad and install the Thermal Module, 7 screws ( ), T1 Shield Lid, NFC FPC, and conductive tape 1. Refer to Procedure Installation Thermal Module for detailed instructions.

  14. Install the Display Module – Re-assemble the battery connector ( ) and install the conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

Procedure Finalize Motherboard

Important

If replacing both the Motherboard and the Display Module – complete the Motherboard replacement before performing the Display Module Replacement to ensure proper part operation.

  1. Power on Device – Connect a Power Supply to the device and power it on until it reaches the Windows Desktop.

  2. Connect USB – Connect USB with the Surface Diagnostic Toolkit (SDT) loaded to an available USB port on the device under repair.

  3. Launch SDT – From the Windows Desktop, use Windows Explorer to navigate to the USB drive. Select the SDT executable (.exe) to launch the Surface Diagnostic Toolkit.

  4. Run Touch Display Calibration – From the SDT launch screen, select Repair from the drop-down menu. Next, select Repair Setup and Validation to enter the selection screen. Run the Touch Display (Calibration) tool to calibrate the display. Follow all on-screen instructions and allow the device to restart when prompted.

    Important

    If the calibration fails, reboot the device, and try again. If the failure continues, then the display might be faulty and require replacement.

  5. Allow the Battery to charge – With the device connected to a power supply, allow the battery to charge until the battery icon in Windows reads at least 50% remaining battery charge.

  6. Launch SDT – Once the device has rebooted and is at the Windows Desktop, use Windows Explorer to navigate to the USB drive. Select the SDT executable (.exe) to launch the Surface Diagnostic Toolkit.

  7. Run Battery Authentication – From the SDT launch screen, select Repair from the drop-down menu. Next, select Repair Setup and Validation to enter the selection screen. Select the Battery Repair (Validation) tool to ensure the battery is detected as properly authenticated. If the battery reads anything other than authenticated, run the Validation tool in its entirety.

    Important

    Battery authentication requires a stable internet connection and the latest version of the Surface Diagnostic Toolkit. If the battery validation tool fails or isn't detected properly, install the Surface Management Extension, reboot the device, and try again with a new internet connection. If failures continue, reach out to Microsoft Support.

  8. Run the Surface Diagnostic Toolkit (SDT) – Run all diagnostics to ensure the device is functioning as expected before moving forward.

  9. Power down device – Power down device using the OS start menu.

Enclosure Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools

Primary Components

  • Enclosure (Refer to Illustrated Service Parts List)

  • Display Debonding Tape – M1369598-001

  • 1 x TDM Shield Lid – M1352114-001

  • 1 x TDM PSA Top – M1363597-001/M1352127-001

  • 1 x TDM PSA Bottom – M1363594-001/M1368714-001

  • 1 x TDM PSA Right – M1363596-001/M1368716-001

  • 1 x TDM PSA Left – M1363595-001/M1368715-001

  • 1 x Left Speaker Mesh – M1368712/13-001

  • 1 x Right Speaker Mesh – M1368717/18-001

  • 2 x Microphone Mesh – M1369585/86-001

  • 1 x ACS diffuser – M1369587/88-001

  • 1 x NFC PSA – M1369582-001

  • 1 x T1 Shield Lid – M1369583-001

  • 1 x T2 Shield Lid – M1369592-001

  • 1 x T3 Shield Lid – M1368710-001

  • 1 x T3 Top Shield Lid – M1368705-001

  • 1 x Aluminum Foil Tape – M1357596/97-001

  • 1 x T3 Top Shield Lid Gasket – M1352137/38-001

  • 1 x Conductive tape 1 – M1337584/85-001

  • 1 x Conductive tape 2 – M1357605/606-001

  • 1 x TIM Pad – M1369584-001

  • 1 x Thermal Paste 1cc – M1019757-006

  • 2 x Microphone Mesh PSA – M1352125/26-001

  • 2 x Antenna Cable Tape – M1369589-001

  • 1 x Front Camera PSA – M1369590/91-001

  • 2 x USB-C FPC PSA – M1369593-001

  • 1 x Switch Board FPC PSA – M1369597-001

Optional Components (Ordered Separately)

  • Screw Kit (Refer to Illustrated Service Parts List)

    • M1.2 x L1.5 3IP (Battery Bracket Screws) – M1334202/203-001

    • M1.6 * L2.3 3IP (Battery Frame Screws) – M1341578/79-001

    • M1.2 x L1.9 3IP (Thermal Module Screws) – M1334230/31-001

    • M1.2 x L2.7 3IP (Microphone Deck Screws) – M1369668-001

    • M1.2 x L2.1 3IP (Microphone Board Screws) – M1341576/77-001

    • M1.2 x L1.9 3IP (Antenna Deck Screws) – M1334230/31-001

    • M1.2 x L1.9 3IP (Rear Camera Screws) – M1334206/07-001

    • M1.2 x L2.5 3IP (Button Switch Board Screws) – M1352134/35-001

    • M1.2 x L2.8 3IP (Speaker Screws) – M1352116/17-001

    • M1.2 x L1.5 3IP (USB-C Bracket Screws) – M1334202/203-001

    • M1.2 x L1.5 3IP (USB-C FPC Screws) – M1334177-001/M1334229-001

    • M1.2 x L1.5 3IP (Motherboard Screws) – M1334202/203-001

Procedure Removal Enclosure

  1. Remove the Display Module – Debond the Display using the Surface Debonding Tool. Remove the TDM shield lid and disconnect the battery connector ( ) from the Motherboard to ensure complete battery shutoff. Refer to Procedure Removal Display for detailed instructions.

  2. Remove the Battery – Remove the 7 screws ( ) securing the battery to the enclosure. Lift the battery out from the enclosure carefully and place it on a clean ESD-safe flat surface. Refer to Procedure Removal Battery for detailed instructions.

  3. Remove Thermal Module – Remove the conductive tape 1, T1 Shield Lid, NFC FPC module, 7 screws ( ) and the Thermal Module. Refer to Procedure Removal (Thermal Module) for detailed instructions.

  4. Remove the Microphone Modules – Remove the microphone deck ( ), left and right microphone modules ( ), and remove any residue thermal putty and mesh PSA. Refer to Procedure Removal Microphone for detailed instructions.

  5. Remove the Front Camera – Disconnect the Front Camera FPC from the Motherboard and remove the Front Camera from the enclosure. Refer to Procedure Removal (Front Camera) for detailed instructions.

  6. Remove the Infrared Camera – Disconnect the IR Camera FPC from the Motherboard and remove the IR Camera from the enclosure. Refer to Procedure Removal (Infrared Camera) for detailed instructions.

  7. Remove the Left and Right Antenna Decks – Remove the Antenna cables and cable tapes from the Motherboard. Remove the left and right Antenna Decks ( ) from the enclosure. Refer to Procedure Removal (Antenna Deck) for detailed instructions.

  8. Remove the Rear Camera – Using a 3IP screwdriver, remove the 2 screws ( ) securing the rear camera. Remove the aluminum foil tape, T3 top shield lid assembly, and the Rear Camera FPC connector. Refer to Procedure Removal Rear Camera for detailed instructions.

  9. Remove the Button Switch Board and FPC – Disconnect the switchboard FPC from the Motherboard. Remove the Button switchboard ( ) and FPC from the enclosure, carefully peeling the FPC away from the enclosure. Refer to Procedure Removal Buttons for detailed instructions.

  10. Remove the Left and Right Speakers – Disconnect the left speaker connector and use a 3IP screwdriver to remove the screws ( ) securing the left and right speakers. Remove the speakers from the enclosure. Refer to Procedure Removal Speaker for detailed instructions.

  11. Remove the USB-C Charging Port – Remove the USB-C FPC bracket ( ). Disconnect the FPC connectors and remove the USB-FPC ( ) from the enclosure. Clean any residual adhesive from the enclosure and USB-C FPC. Refer to Procedure Removal (USB-C Charging Port) for detailed instructions.

  12. Remove the Motherboard – Remove the T2 Shield lid and TDM FPC. Remove the screws ( ) securing the Motherboard to the enclosure and gently lift the Motherboard out of the enclosure. Refer to Procedure Removal Motherboard for detailed instructions.

Procedure Installation Enclosure

  1. Install the Motherboard – Assemble the Motherboard into the new enclosure, install the Motherboard screws ( ), TDM FPC, and T2 Shield Lid. Refer to Procedure Installation Motherboard for detailed instructions.

  2. Install the USB-C Charging Port – Reapply the USB-C FPC PSA. Install the USB-FPC ( ) and fasten it to the new enclosure. Connect the USB-C FPCs to the Motherboard and install the FPC bracket ( ). Refer to Procedure Installation (USB-C Charging Port) for detailed instructions.

  3. Install the Left and Right Speakers – Assemble the left and right speakers into the device and fasten the speaker screws ( ) using a 3IP screwdriver. Connect the left speaker connector to the Motherboard. Refer to Procedure Installation Speaker for detailed instructions.

  4. Install the Button Switch Board and FPC – Reapply the Switch FPC PSA, install the Button Switch board ( ) and FPC. Connect the switchboard FPC to the Motherboard. Refer to Procedure Installation Buttons for detailed instructions.

  5. Install the Rear Camera – Assemble the rear camera back into its position using the positioning pins for guidance. Using a 3IP screwdriver, install the two screws ( ) securing the rear camera. Install the Rear Camera FPC connector, T3 top shield lid assembly, aluminum foil tape. Refer to Procedure Installation Rear Camera for detailed instructions.

  6. Install the Left and Right Antenna Decks – Install the left and right antenna decks ( ) into the enclosure. Replace the Antenna cable tape if the original one can't be reused. Install both cable connectors into the receptable on the Motherboard. Refer to Procedure Installation (Antenna Deck) for detailed instructions.

  7. Install the Infrared Camera – Remove the IR Camera PSA liner and assemble the IR Camera into the enclosure. Connect the IR Camera FPC to the Motherboard. Refer to Procedure Installation (Infrared Camera) for detailed instructions.

  8. Install the Front Camera – Apply the Front Camera PSA to the back of the Front Camera. Remove the blue liner from the Front Camera and assemble the camera into the enclosure. Connect the Front Camera FPC to the Motherboard. Refer to Procedure Installation Front Camera for detailed instructions.

  9. Install the Microphone Modules – Insert new thermal putty underneath the Left Microphone board, replace the microphone mesh PSA for the left and right microphone boards and install the boards ( ) into the enclosure. Replace the ACS diffuser and microphone mesh on the Microphone deck if damaged and install the Microphone deck ( ). Refer to Procedure if damaged and install the Microphone deck Installation Microphone for detailed instructions.

  10. Install Thermal Module – Reapply a new TIM Pad and install the Thermal Module, 7 screws ( ), T1 Shield Lid, NFC FPC, and conductive tape 1. Refer to Procedure Installation Thermal Module for detailed instructions.

  11. Install the Battery – Carefully assemble the battery into the enclosure, using the locating posts for reference. Fasten the seven battery screws ( ) to the enclosure. Refer to Procedure Installation Battery for detailed instructions.

  12. Install the Display Module – Re-assemble the battery connector ( ) and install the

    conductive tape 2 and the T3 Lid gasket. Align new PSA strips and install new speaker meshes on the display. Reconnect the TDM FPC and install the TDM Shield lid. Align the display on the bottom edge and press onto the device. Use the bonding frame tool to apply weight. Refer to Procedure Installation (Display Module) for detailed instructions.

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