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how do I delete my guest status from an old organization?

Anonymous
2025-06-07T19:30:22+00:00

I reinstalled Teams after several year but if opens as teh guest account from an organization from four years ago. How do I remove this connection?

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  1. EmilyS_726 12,955 Reputation points Volunteer Moderator
    2025-06-10T00:12:53+00:00

    You are welcome. I am glad we sorted this out.

    Feel free to mark the answer for this thread if you think the issue has been resolved. Thanks!

    1 person found this answer helpful.
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  1. Anonymous
    2025-06-07T20:45:45+00:00

    I have tried this before, but just did again, unfortunately the former organization is not listed there.

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  2. EmilyS_726 12,955 Reputation points Volunteer Moderator
    2025-06-07T20:55:45+00:00

    What about here? https://myaccount.microsoft.com/  > Organizations? Is it listed here?

    What if you launch your Teams app on the web via https://teams.microsoft.com/v2  Then click on your user icon on upper right, is the guest tenant listed on the web?

    If they are not listed anywhere online, then your user likely already left the organization, so it can be just a cache issue. Let me know if that's the case, then I will share instruction to clear cache.

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  3. Anonymous
    2025-06-07T21:07:27+00:00

    I was the guest account in the old organization and the engagement ended over four years ago. I have not had Teams on my device since that time. I now have a different engagement with a new firm and installed Teams once again to have a guest account created with the new organization but cannot get Teams working because it defaults to the old organization at launch.

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  4. EmilyS_726 12,955 Reputation points Volunteer Moderator
    2025-06-07T21:21:42+00:00

    If your account is a guest user in another tenant, it doesn't matter if you use it on the app, or online via the web address I gave you.

    This is why it is very important for me to see if you also see the old company tenant on the web version https://teams.microsoft.com/v2 

    If so, we treat it on the account level.

    If not, we treat it on the app level. I hope that makes sense.

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