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I can't finish to update to win11

Mirco Pari @ Lucchi [UT] 20 Reputation points
2025-11-21T11:35:53.19+00:00

Windows update allow me to download update to win11, but after finish download do not nothing.

I try to the Windows Update Troubleshooter, and after rebbot nothing is changed.

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
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  1. VPHAN 9,355 Reputation points Independent Advisor
    2025-11-25T14:54:18.2766667+00:00

    Thanks for being so patient with me.

    The upgrade failing at 56% indicates a persistent system corruption or hardware-level conflict that repair tools cannot fully resolve, likely due to compromised core components or driver instability. Since in-place upgrades and repairs have been exhausted, a clean installation is the only reliable method to eliminate these issues. Your Windows 10 digital license is embedded in the hardware or linked to your Microsoft account. During a clean installation of Windows 11 from USB media, skip entering a product key when prompted. After installation, Windows will automatically activate using the existing license, as both versions share the same activation database for eligible devices.

    Before proceeding, back up all personal data to an external drive, as the clean install will erase everything on the system drive. Boot from the USB media, delete all partitions on the target drive during setup to ensure a pristine installation, and then allow Windows 11 to install on the unallocated space. This approach bypasses any residual corruption and establishes a stable system.

    Hope you've found something useful here, and kindly accept the answer if it helps you solve the issue to some extent. Thank you!!

    VP

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  1. VPHAN 9,355 Reputation points Independent Advisor
    2025-11-21T15:22:10.9666667+00:00

    Error 0x80070002 means corrupted update cache or missing installation files. The Windows Update Troubleshooter is insufficient for this level of corruption. Now open an elevated command prompt and execute these commands sequentially:

    • net stop wuauserv
    • net stop cryptSvc
    • net stop bits
    • net stop msiserver

    Rename the C:\Windows\SoftwareDistribution and C:\Windows\System32\catroot2 folders to .old extensions. Restart the services with:

    • net start wuauserv
    • net start cryptSvc
    • net start bits
    • net start msiserver

    Reboot the device and attempt the Windows 11 update again. If the error persists, use the Media Creation Tool to perform an in-place upgrade, which bypasses the update cache entirely.

  2. VPHAN 9,355 Reputation points Independent Advisor
    2025-11-22T14:45:19.7366667+00:00

    Hi Mirco Pari @ Lucchi [UT],

    I hope you find something useful here, to some extent. I know there is no perfect solution to your issue, but for the time being, let's cling on it and wait for another fix to come. If the answer could soothe a bit, kindly accept the answer so others facing similar issues can benefit as well. Thank you!

    Vivian

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  3. VPHAN 9,355 Reputation points Independent Advisor
    2025-11-24T10:32:28.0666667+00:00

    Hm, well the failure with Media Creation Tool probably means some underlying system file corruption or driver conflicts that block the upgrade process. Then let's recreate the installation media using a different USB drive or computer to eliminate media corruption (Ensure the target drive has at least 64GB of free space and disconnect peripheral devices except essentials)

    Open an elevated command prompt and run "sfc /scannow" to repair system files, followed by "DISM /Online /Cleanup-Image /RestoreHealth" to fix the Windows image. After these commands complete, reboot and attempt the in-place upgrade again using the newly created media. If the error persists, perform a clean installation by booting from the USB drive, which will erase all data but resolve deep-seated conflicts.

    I hope this time you'll successfully handle it!!

    VP

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  4. Mirco Pari @ Lucchi [UT] 20 Reputation points
    2025-11-24T13:25:18.08+00:00

    DISM /Online /Cleanup-Image /RestoreHealth

    -log error

    2025-11-24 14:23:55, Info DISM PID=14560 TID=13576 Scratch directory set to 'C:\Users\M9AF6~1.PAR\AppData\Local\Temp'. - CDISMManager::put_ScratchDir

    2025-11-24 14:23:55, Info DISM PID=14560 TID=13576 DismCore.dll version: 10.0.19041.3636 - CDISMManager::FinalConstruct

    2025-11-24 14:23:55, Info DISM Initialized Panther logging at C:\windows\Logs\DISM\dism.log

    2025-11-24 14:23:55, Info DISM PID=14560 TID=13576 Successfully loaded the ImageSession at "C:\windows\system32\Dism" - CDISMManager::LoadLocalImageSession

    2025-11-24 14:23:55, Info DISM Initialized Panther logging at C:\windows\Logs\DISM\dism.log

    2025-11-24 14:23:55, Info DISM DISM Provider Store: PID=14560 TID=13576 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2025-11-24 14:23:55, Info DISM DISM Provider Store: PID=14560 TID=13576 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2025-11-24 14:23:55, Info DISM DISM Provider Store: PID=14560 TID=13576 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2025-11-24 14:23:55, Info DISM Initialized Panther logging at C:\windows\Logs\DISM\dism.log

    2025-11-24 14:23:55, Info DISM DISM Manager: PID=14560 TID=13576 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

    2025-11-24 14:23:55, Info DISM DISM.EXE:

    2025-11-24 14:23:55, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->

    2025-11-24 14:23:55, Info DISM DISM.EXE:

    2025-11-24 14:23:55, Info DISM DISM.EXE: Host machine information: OS Version=10.0.19045, Running architecture=amd64, Number of processors=8

    2025-11-24 14:23:55, Info DISM DISM.EXE: Dism.exe version: 10.0.19041.3636

    2025-11-24 14:23:55, Info DISM DISM.EXE: Executing command line: DISM /Online /Cleanup-Image /RestoreHealth

    2025-11-24 14:23:55, Info DISM DISM Provider Store: PID=14560 TID=13576 Connecting to the provider located at C:\windows\system32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2025-11-24 14:23:55, Info DISM DISM Manager: PID=14560 TID=13576 physical location path: C:\ - CDISMManager::CreateImageSession

    2025-11-24 14:23:55, Info DISM DISM Manager: PID=14560 TID=13576 Event name for current DISM session is Global{49F75223-FEB3-4B65-AC36-56BCE0791A79} - CDISMManager::CheckSessionAndLock

    2025-11-24 14:23:55, Info DISM DISM Manager: PID=14560 TID=13576 Create session event 0x220 for current DISM session and event name is Global{49F75223-FEB3-4B65-AC36-56BCE0791A79} - CDISMManager::CheckSessionAndLock

    2025-11-24 14:23:55, Info DISM DISM Manager: PID=14560 TID=13576 Copying DISM from "C:\windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

    2025-11-24 14:23:55, Error DISM DismHostLib: Failed to create dismhost.exe servicing process.

    2025-11-24 14:23:55, Error DISM DISM Manager: PID=14560 TID=13576 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSession(hr:0x80070002)

    2025-11-24 14:23:55, Warning DISM DISM Manager: PID=14560 TID=13576 A problem ocurred loading the image session. Retrying... - CDISMManager::CreateImageSession(hr:0x80070002)

    2025-11-24 14:23:55, Info DISM DISM Manager: PID=14560 TID=13576 Copying DISM from "C:\windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

    2025-11-24 14:23:55, Error DISM DismHostLib: Failed to create dismhost.exe servicing process.

    2025-11-24 14:23:55, Error DISM DISM Manager: PID=14560 TID=13576 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSession(hr:0x80070002)

    2025-11-24 14:23:55, Error DISM DISM Manager: PID=14560 TID=13576 Failed to load the image session from the temporary location: C:\Users\M9AF6~1.PAR\AppData\Local\Temp\6E1E71A1-AAE7-4194-9EE1-5E7D328085A2 - CDISMManager::CreateImageSession(hr:0x80070002)

    2025-11-24 14:23:55, Error DISM DISM.EXE: Could not load the image session. HRESULT=80070002

    2025-11-24 14:23:55, Error DISM DISM.EXE: Unable to start the servicing process for the image at 'C:'. HRESULT=80070002

    2025-11-24 14:23:55, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.

    2025-11-24 14:23:55, Info DISM DISM.EXE:

    2025-11-24 14:23:55, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->

    2025-11-24 14:23:55, Info DISM DISM.EXE:

    2025-11-24 14:23:55, Info DISM DISM Provider Store: PID=14560 TID=13576 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2025-11-24 14:23:55, Info DISM DISM Provider Store: PID=14560 TID=13576 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider

    2025-11-24 14:23:55, Info DISM DISM Provider Store: PID=14560 TID=13576 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

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