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Surface Duo 2 Launcher keeps crashing

Anonymous
2022-07-28T23:47:20+00:00

As the title states, in the last few days, I have had Launcher crashing repeatedly. Just lately, I get a completely blank screen if I restart my phone (has screens aver but no icons and when I drag down from top of screen it will not stay). The last time my phone was in a stasis where I couldn't even get the restart/shutdown screen to remain - it just kept flashing up and then disappearing before I could hit restart. I kept locking and unlocking and eventually it sorted itself out.

Surface | Surface Duo | Performance and maintenance

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  1. Anonymous
    2022-07-31T20:14:32+00:00

    Same. Happened last week, and gave me the option to'reset' the launcher... Did that and lost all personalized settings. Back to default look.

    Then did it again last night. So did a factory restore.

    Since then, it's been overnight, a couple hours using for work this morning, and seems ok... But not been long enough to judge.

    I've only had my duo 2 for 6 weeks, but generally I do factory restores on my android devices every 6 months to keep them running well. Hope that's it for 12 months for me. 😁

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  2. Anonymous
    2022-08-01T21:48:27+00:00

    Same here. Only a week old phone. Is Microsoft doing anything about it?

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  3. Anonymous
    2022-08-01T22:17:59+00:00

    I never had this until the latest July update, so have a feeling it's come from this.

    But I've only had limited experience... Others may know more.

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  4. Anonymous
    2022-08-02T11:08:26+00:00

    Wonder if Microsoft is doing anything about it.

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  5. Anonymous
    2022-08-03T17:19:48+00:00

    You could try the latest beta of Microsoft Launcher. That might indicate to you if they are working on this issue.

    I must admit, I've not seen a Launcher crash on a Duo in many-many months now.

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