Surface Duo 2 Launcher keeps crashing

Anonymous
2022-07-28T23:47:20+00:00

As the title states, in the last few days, I have had Launcher crashing repeatedly. Just lately, I get a completely blank screen if I restart my phone (has screens aver but no icons and when I drag down from top of screen it will not stay). The last time my phone was in a stasis where I couldn't even get the restart/shutdown screen to remain - it just kept flashing up and then disappearing before I could hit restart. I kept locking and unlocking and eventually it sorted itself out.

Surface | Surface Duo | Performance and maintenance

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  1. Anonymous
    2022-08-04T22:41:48+00:00

    Build Number: 2022.517.98

    Launcher version: 6.220602.0.1054520

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  2. Anonymous
    2022-08-07T11:03:08+00:00

    Thanks.

    Build no. 2022.517.98

    Ms launcher Version 6.220602.0.1054520

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  3. Anonymous
    2022-08-07T15:33:14+00:00

    Mine is getting worse all the time. Apps crashing. The UI crashing. But now everytime I open it, it reboots itself. Very annoying. So hard to use now.

    I haven't factory reset it yet. If I do, I wonder if I should refuse the latest update? Or any updates, assuming that is possible...

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  4. Anonymous
    2022-08-07T19:35:24+00:00

    That's what mine did. Factory reset fixed it, keeping in mind it's only been 8 days since then... But seems better.

    Unless you got for an unofficial ROM, (XDA) you are stuck with this version.

    my errors were when I was opening MS outlook and Ms teams in full screen. But don't believe it's the apps, think it's duel screen and launcher issue.

    Sent the error logs (I believe) but may have crashed/restarted the device while doing that.

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  5. Anonymous
    2022-08-08T22:38:47+00:00

    I found a pattern on mine. It only started after the outlook android app updated early August. The one that says it helps with typos. If I unistall the outlook app it's stable. Does this match anyone else?

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