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Microsoft Q&A
14,019 questions
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I had micro soft yearly 365 family . Don’t know if i have another Microsoft premium 365 with business but get charged monthly. would like to cancel premium subcription and get refund
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hello I wanted to cancel my subscription of office 365 business standard but I can not don’t understand why [Moderator note: personal info removed] thx [Moderator note: personal info removed] [Moderator note: personal info removed]
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Dear Community, I have spent nearly two hours trying to cancel Microsoft Copilot Studio ($200/month) without cancelling Microsoft 365. First, I called the "1-800" number, and the answerbot sent me to my personal Microsoft 365, which doesn't…
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Dear Microsoft Support Team, I am contacting you on behalf of my company We have a company account with [Moderator note: personal info removed] as the original admin login. Recently, we changed the admin email address to old-[Moderator note: personal…
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Why is the microsoft authenticator not working on my mobile device? I have deleted the app and reinstalled it and still can't get it to work. I cannot open my email on my iphone because I need the code from the app.
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Hello, I know that to fix this issue I need to make changes to my account.. I however cannot make these changes as I cannot login and so I'm stuck. How can I fix this issue? I am the global admin and there are no other global admins. Thanks !\ Moved…
Greetings dear Microsoft support team, My name is Artem I have specific case and I need your help with it, let me explain: Company where I started my job bought 2 MS 365 Business Standard accounts: old one [Moderator note: personal info removed] and new…
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How can I share/transfer an authentication code/qr code?
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This is a repeat of https://learn.microsoft.com/en-us/answers/questions/5546078/how-do-i-transfer-share-a-qr-code but no one is replying to my bumps. So trying again. There is a clear business case for companies to use system accounts (aka faceless,…
Dear all, I would like to use my personal email address as the primary alias for my personal Microsoft account. However, I receive the following error when I try to add it: “You can't add a work or school email address as an alias to a personal Microsoft…
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I am trying to upgrade from Planner Basic to a premium plan that includes Gantt Chart Capabilities but the Convert tab in planner does nothing, how do I convert/ upgrade? Moved from: Community Center | Discuss the Q&A site | Get started on Q&A
SharePoint Open Access license? how it is working and how it will cost over time Moved from: Exchange Online
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After reset my phone, the work account user (admin user) can not be added to Microsoft Authenticator because of requesting input the authentication code (even though I owned password, email and phone number). Help me to login in the work account with…
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Guten Tag Ich habe am Dienstag das Microsoft 365 Business Basic EWR (ohne Teams) abgeschlossen. Alles hat geklappt und ich habe eine geschäftliche Emailadresse mit meiner Domain erstellt. Als ich alles abgeschlossen hatte wollte ich mich erneut Einlogen…
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I recently created a Microsoft 365 E3 trial tenant, but I am unable to log in to my account. Below are the details: Email Address: [Moderator note: personal info removed] Tenant Name: [Moderator note: personal info removed] **Error Message please…
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I tried to login to azure using my account after a long time, but always get the following error: Sign-in failed Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant…
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Urgent help in this matter would be appreciated. None of the support phone numbers (Italy) seem to be working, and I can't access any other support channels due to the MFA issue mentioned above. Thanks.
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Please send us the Tax Residence Certificate form for the fiscal years of 2024 2025 between Greece and Ireland MICROSOFT IREL.OPER.LIMITED.
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With business premium license can I configure DLP for exchange email and create sensitivity labels for Confidential and Highly Confidential.
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Dear Microsoft team, I hope this message finds you well. I would like to have TIN for us to pay withholding tax purposes. Thank you in advance. Moved from: Microsoft 365 and Office | Subscription, account, billing | Other | Windows
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