403 questions with Microsoft Security | Intune | Microsoft Intune Android tags

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1 answer

How can I show the status bar in the Managed Home Screen? (Android 8.1)

After adding several Zebra MC330K devices to Intune and configuring them to use the Managed Home Screen, the status bar and navigation buttons (other than the back button) are not showing. Both of these (status bar and navigation buttons) show after…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-12-04T16:15:36.7033333+00:00
Skye Rolfe 0 Reputation points
answered 2025-12-04T16:15:50.82+00:00
Q&A Assist
1 answer

Intune SCEP for wi-fi authentication

A Wi-Fi profile has been configured to authenticate devices using a SCEP certificate issued by DigiCert, both Wi-Fi and SCEP certificate profile were deployed successfully to IOS/iPad, windows, and MacOS devices. The SCEP profile reported deployment…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-12-02T06:40:16.4666667+00:00
MKHULEKO THABISO NHLAMBO 40 Reputation points
answered 2025-12-02T06:40:27.1066667+00:00
Q&A Assist
2 answers

Not able to use derived credentials on android

I have successfully enrolled a Samsung Galaxy S22 ultra using intune. All my apps are installed on the device. I am now trying to use derived credentials but I am not able to scan the QRCode. As soon as the Camere preview starts, the intune app crashes.…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-11-10T19:00:46.76+00:00
Mohammad Dhedhi 10 Reputation points
commented 2025-12-01T20:22:11.6666667+00:00
AdamMiceli-0620 0 Reputation points
1 answer

Android Work Profile – VPN DNS Resolution not enforced with GlobalProtect (DNS leaking to Google DNS)

We have an Android app developed using Kotlin Jetpack Compose, which is distributed through Microsoft Intune and installed from the Company Portal. The app works perfectly when connected to the organization’s Wi-Fi network. However, when using the same…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-10-24T07:17:11.8533333+00:00
Jainish Suthar 0 Reputation points
commented 2025-12-01T08:40:42.01+00:00
Jainish Suthar 0 Reputation points
1 answer

Google Voice requiring Intune?

Hello, I am trying to use my google voice account set up through my employer. However, it is requiring that I download Intune for this process. I am unsure why, as none of my coworkers have had this issue. I have contacted my IT team, and they are also…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-10-28T18:47:22.12+00:00
Gabby 0 Reputation points
answered 2025-11-25T17:05:01.2866667+00:00
Prathista Ilango 670 Reputation points Microsoft Employee
0 answers

active MDM policies are custom written and exploited depending on OS type indicating this is an experienced hacker and malware developer

Dear Microsoft Support Team, I am providing critical additional information regarding the source of this attack. Please note that you will see in my email accounts active MDM policies are custom written and exploited depending on OS type indicating this…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-08-01T18:57:38.5066667+00:00
Peter Jr 0 Reputation points
commented 2025-11-25T14:08:20.3666667+00:00
Catherine Kyalo 2,620 Reputation points Microsoft Employee
0 answers

How to fix Android Wifi profile giving -2016281112 (Remediation failed) Error Code: 0x87d1fde8 error

I have deployed a Wifi profile to all our personally owned Android devices. It includes a trusted root, issuing and SCEP user certificate - the whole certificate chain. The vast majority of devices receive the Wifi profile and connect to the Wifi network…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-05-29T16:05:20.74+00:00
Dale Alderton 0 Reputation points
commented 2025-11-24T20:23:18.77+00:00
Pauline Mbabu 1,710 Reputation points Microsoft Employee
0 answers

Intune Location services greyed out stuck on Don't Allow (Corporate-owned devices with work profile)

Hi, I have a S23 and S25 Ultra that ive been using for testing, The S23 Ultra was on One UI 4 originally so I enrolled it and location permissions cannot be changed. When I fresh installed One UI 6.1 it could be changed. But then when I fresh installed…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-05-20T17:26:22.58+00:00
Collin Groves 5 Reputation points
commented 2025-11-24T19:47:18.7766667+00:00
Pauline Mbabu 1,710 Reputation points Microsoft Employee
2 answers

Is this forced to install the free Intune Company Portal App when I access outlook on Android mobile?

When I sign in Outlook/ teams on my Android phone with my corporate account, which required me to install the free Intune Company Portal App first. Is this forced? I used to connect O365 apps before and no need to do it. moved from "Outlook |…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-11-24T05:50:35.74+00:00
MENG Yu 0 Reputation points
edited the question 2025-11-24T06:07:02.8933333+00:00
Jack-Bu 5,405 Reputation points Microsoft External Staff Moderator
1 answer

Intune MAM Policy - Third party app login gets blocked

Hi, We have MAM policies now in place now for already few months, but recently we have some complains about a scenario we didn't cover during our pilot rollout. I will try to explain what happens: a third party app on the mobile devices (nothing to do…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-11-13T07:15:01.1+00:00
Wesley Baeyens 0 Reputation points
edited the question 2025-11-13T11:01:39.76+00:00
Gérard Oomens 113.2K Reputation points Volunteer Moderator
0 answers

Teams/Outlook Mobile Looping to "Set up your device to get access" Despite Successful Intune Enrollment – Android (E3 + Entra ID P2)

I'm encountering a Conditional Access loop on Android when attempting to sign in to Microsoft Teams or Outlook. My device is enrolled and compliant via the Company Portal, but login attempts redirect me to re-enroll unnecessarily. Steps to Reproduce: …

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-04-22T06:47:18.3966667+00:00
CC Ong 5 Reputation points
commented 2025-11-12T05:35:45.3233333+00:00
Phil Rennard 0 Reputation points
4 answers One of the answers was accepted by the question author.

How do I delete a work account from the authenticator?

Hi, I am trying to remove a work account from my android. It asks me to log in and I don't no longer work for the company. How do I remove the account from my phone? Thank you. 😊

Microsoft Security | Intune | Microsoft Intune Android
Microsoft Security | Microsoft Authenticator
asked 2023-07-31T13:19:42.6833333+00:00
SolidR0ck 145 Reputation points
commented 2025-11-09T15:04:52.96+00:00
Kurtis Paull 0 Reputation points
0 answers

Intune Android last check-in date in the past.

Hi All, In Intune we have a number of devices whose last check-in date is no longer updated, which means that the devices are not complaint (last check-in was in 2024). Also specific APP's does not auto update anymore. How do we get the devices complaint…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-06-16T09:45:34.2866667+00:00
WingOn Cheung 10 Reputation points
commented 2025-11-03T17:48:01.77+00:00
HENDRIKS Jesse 0 Reputation points
0 answers

Outlook Mobile is not getting any refresh tokens

We’ve recently encountered an issue with the Outlook Mobile app on Android devices (Motorola) within our organization. After several days of research and troubleshooting, we managed to test a few things and came to some observations: We disabled battery…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-10-23T13:32:38.1733333+00:00
Mateusz 0 Reputation points
edited the question 2025-10-23T14:10:59.0733333+00:00
Jack-Bu 5,405 Reputation points Microsoft External Staff Moderator
2 answers

sign in failed company outlook mobile app on honor magic V3

Screenshot_20250915_122021_com_microsoft_office_outlook_MAMStartupActivity.jpgI am unable to use Outlook, Teams, and Edge properly on my Honor Magic V3 personal device with my corporate Microsoft 365 account. Outlook works only temporarily after login…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-09-14T22:55:47.12+00:00
Ahmed Desouky 5 Reputation points
commented 2025-10-21T04:41:29.6833333+00:00
Ryan 0 Reputation points
2 answers

Scanning and taking photos in work profile

We've recently implemented Intune MAM in our organisation. At the end of org wide town halls, we often ask staff to complete a survey by scanning a QR code. However, we haven't found a Microsoft partner app that allows secure QR code scanning or photo…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-09-17T23:12:47.9233333+00:00
J F 20 Reputation points
commented 2025-10-08T21:03:19.92+00:00
J F 20 Reputation points
7 answers

How do I retrieve deleted text messages from android phone?

Hello, I have an Android phone (Samsung galaxy s20) and I have accidentally deleted some important text messages on my Android phone. Is there a way to recover those deleted messages and if so, could you please describe the process in detail?

Microsoft Security | Intune | Microsoft Intune Android
asked 2023-04-24T01:44:14.4833333+00:00
Friously 5 Reputation points
answered 2025-10-03T23:05:53.9733333+00:00
Marlow McConico 0 Reputation points
5 answers

Intune Android - Devices using BYOD are required to have an 8-Digit Passcode even though the policy requires only 4 digits

Hello! I am using Intune for our MDM. Some users reported that their Android Device (which is configured using BYOD) requires an 8-Digit Passcode. Our configuration policy only requires 4-Digits though. Can somebody help me point into the right…

Microsoft Security | Intune | Security
Microsoft Security | Intune | Microsoft Intune Android
Microsoft Security | Intune | Other
asked 2023-01-11T13:37:19.0433333+00:00
Denis Zivcic 40 Reputation points
commented 2025-10-03T14:06:13.6533333+00:00
Cook, Anissa 0 Reputation points
2 answers

Android is not signed out from all apps after signed out from Kiosk mode

I have configured multi app kiosk mode for Android (model: Samsung Xcover 7) and signed in with a QR code. When I then sign out from the kiosk mode and then sign in with a different user Im still logged in with previous user so it looks like the profile…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-10-02T13:11:13.7366667+00:00
Tina Armfelt 5 Reputation points
answered 2025-10-02T15:23:05.3033333+00:00
Brony Law 0 Reputation points
0 answers

Unable to enroll android & create a work profile using Intune. Device might not support work profile creation OnePlus 13

I am trying android device enrollment using Microsoft Intune Company Portal. Unable to setup work profile. I went into settings -> security -> installation sources -> and allowed company portal access. I also went into settings -> security…

Microsoft Security | Intune | Microsoft Intune Android
asked 2025-09-12T09:04:36.6133333+00:00
Payal Raut 5 Reputation points
commented 2025-09-25T09:54:48.4833333+00:00
Payal Raut 5 Reputation points