14,248 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags
Unable to upload overseas photos to One Drive (local pics are OK)
Hi! I have a Samsung S22 mobile and a Lenovo all in one PC. I usually connect the mobile to the PC via a USB cable and upload photos every now and again (I know it can be automated, but stay with me). I have successfully uploaded MANY THOUSANDS of photos…
Microsoft 365 and Office | OneDrive | For home | Windows
One Drive giving the "incorrect file name" error on personal vault.
Hello I am one of the 168 folks who have had this issue. I followed the instructions of deleting the file and allowing one drive to recreate it. Like MANY of the people this DID NOT help at all. I also tried to contact support, but in almost a week of…
Microsoft 365 and Office | OneDrive | For home | Windows
how do I remove the personal vault
How do I remove the "personal vault" from my computer?
Microsoft 365 and Office | OneDrive | For home | Windows
what does the white circle with a green check under status mean
I am trying to upload a pdf file that has a status indicator of a white circle with a green check. I can't seem to upload it. I am unclear what that status represents. Also want to be able to treat it like other pdf files which I have frequently…
Microsoft 365 and Office | OneDrive | For home | Windows
Point OneDrive to existing folders
I had OD on my desktop, removed it because I thought it might be the cause of computer freezes, & now I do not think it was the culprit, so I reinstalled it. I let it choose the default folder, e.g., C:\drive location and hit 'go'. However, all the…
Microsoft 365 and Office | OneDrive | For home | Windows
I bought a new laptop in September 2025, but my Microsoft account shows only 5 GB of OneDrive storage. How can I activate the 100 GB free trial that should come with the laptop?
I bought a new laptop in September 2025. My Microsoft account shows only 5 GB of OneDrive storage, but the laptop box says it includes a free 100 GB OneDrive trial. I’ve signed in with a new Microsoft account that hasn’t used any trials, yet the 100 GB…
Microsoft 365 and Office | OneDrive | For home | Windows
How to reveal Headings in Navigation in a Word file?
I've spent hours wading through the crap in the Community. When am I going to get a real customer service from Microsoft? WTF am I paying for?
Microsoft 365 and Office | OneDrive | For home | Windows
Why do I now get an error when I try to share a OneDrive document?
I can no longer share OneDrive documents. When I click on the Share button/Copy Link in the top right corner of a Word doc, I just get a spinning circle with "Loading" that never completes. When I go to File > Share, I get this error:…
Microsoft 365 and Office | OneDrive | For home | Windows
My OneDrive does not sync and asked to renew although I pay a monthly fee.
I pay the MS premium plan monthly, but files don't sync with 1 TB storage. Informed I needed to renew my plan by May 25, 2024, even though I pay monthly. Very confusing. I unlinked my account to relink it; however, it no longer has an Onedrive settings…
Microsoft 365 and Office | OneDrive | For home | Windows
My files from my Onedrive and computer were erased/deleted after an update. How can I restore them?
I contacted US customer service listed on this website https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 I was not able to resolve this issue. My files were removed/deleted and I am unable to…
Microsoft 365 and Office | OneDrive | For home | Windows
OneDrive Work syncing, OneDrive Personal not syncing - but only on some networks
Very very bizarre problem that started about a month ago on my work laptop. I've had my OneDrive Work and OneDrive Personal coexisting just fine for about 5 years on the same machine, each one has it's own unique folder in my root user directory. About a…
Microsoft 365 and Office | OneDrive | For home | Windows
Please help me regain access to my Microsoft One Drive again.
I have tried multiple times to regain access to my Microsoft account were my Microsoft 360 and One Drive are. I have since created a new Microsoft acct., but I would appreciate getting my saved stuff back from my old acct. We have a small business run…
Microsoft 365 and Office | OneDrive | For home | Windows
Work around for 30 day wait period.
My wife has had her email terminated that we had setup for our onedrive account. I thought I was adding her new gmail email to her account but now it is locked for 30 days. We cannot do anything now as we have no access to the original email account.
Microsoft 365 and Office | OneDrive | For home | Windows
OneDrive is refusing to let me unlink my Documents Folder
I'm fairly sick and tired of having my Documents folder backed up via Onedrive, so I have been trying for 4 days to unlink it. I feel like I'm getting gaslit by this fucking program. I created a separate 'cloud docs' folder for files that I actually want…
Microsoft 365 and Office | OneDrive | For home | Windows
can't install onedrive from an existing 365 account
I was chatting with a Microsoft Help Technician "Bo" and she uninstalled my OneDrive app. She gave me a link to resume the chat after I restarted my Windows PC. The link didn't work on Chrome or Edge. They called me but no one was on the line.…
Microsoft 365 and Office | OneDrive | For home | Windows
Cannot login to outlook nor OneDrive =>Something went wrong. [7q6ca]
Hello to all, A Week ago i got an email that someone tried to login in my acc from different country , so i changed the password after that. Ever since that moment I cannot login into my acc anymore even if it is correct password. On Outlook web it…
Microsoft 365 and Office | OneDrive | For home | Windows
Unable to unlink or stop OneDrive synching
OneDrive Backup Problem - Need Help Disabling Without Losing Files I'm having really abad issues with OneDrive on my new desktop. During setup, Windows 11 automatically enabled OneDrive backup for all my files without giving me a real choice to opt out.…
Microsoft 365 and Office | OneDrive | For home | Windows
Stranger has shared a scam PDF in onedrive
Hi, I have just had a PDF file named GET DONATE 58 shared to me by Sheldon Schwartzberg who I do not know, the pdf contains a link inside which I have not clicked on but I believe is SPAM or FRAUDULENT. I have tried to hide from my shared drive but…
Microsoft 365 and Office | OneDrive | For home | Windows
Want to upgrade and renew subscription but unable to add any cards for payment.
I have been trying to renew my subscription for weeks, i really don't have the strength to keep trying new payment methods. Your system has not accepted any cards that i have tried to add. I can only complete this with a live agent. Please have someone…
Microsoft 365 and Office | OneDrive | For home | Windows
OneDrive Storage Space
I have a 2 TB OneDrive plan with half free... when i try to upload files to my onedrive account it tells me that i dont have enough storage.....