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Could an admin please help me recover old photos from an old laptop linked to my microsoft account? I randomly saw it pop up the other week but didn't think to save them as I thought I could always access these photos through microsoft. Onedrive no help

Please help me recover these old photos. I've seen them pop up on my computer just a couple weeks ago but didnt save as I thouht i could come ack to them through my microsoft account but that isnt the case. Onedrive is no help at all. Please these…

Windows for home | Windows 10 | Files, folders, and storage
asked 2025-12-06T06:36:24.5933333+00:00
Gesu Barretto 0 Reputation points
answered 2025-12-06T06:36:35.13+00:00
Q&A Assist
2 answers

MS Office...a disaster?

Lately Editing in Word (at least) on Android has been nothing but a nightmare! Simple functions like Copy, Paste etc are not showing up. So much for having a paid subscription. I Wish I knew MS would hire such terrible people I would have developed my…

Microsoft 365 and Office | Word | For home | Android
asked 2025-11-18T04:49:25.5733333+00:00
Iyad Jabbour 0 Reputation points
answered 2025-12-06T06:36:21.07+00:00
imouse1imouse1-8237 0 Reputation points
1 answer

Verification code not sending to my phone

Hello, I am asking this question from an alternative account. I tried logging in to my Xbox account this morning, just to find out my account had been locked. I requested a verification code to my phone, but it didn't send. And now, whenever I try to…

Microsoft Edge | Other | Windows 11
asked 2025-12-05T20:46:28.38+00:00
Aaron C 0 Reputation points
commented 2025-12-06T06:35:29.0266667+00:00
Aaron C 0 Reputation points
7 answers One of the answers was accepted by the question author.

How do I remove fake "Norton Safe Search Enhanced"?

Looks like my Browser has malware. The "Norton Safe Search Enhanced" extension is locked and does not let me remove it. I have tried running and scanning the Microsoft Windows Security software but it could not remove it. Please help!!

Microsoft Edge | Browser extensions | Windows 11
asked 2025-11-01T04:15:04.2233333+00:00
TSeu 30 Reputation points
commented 2025-12-06T06:35:07.53+00:00
_AW_ 64,056 Reputation points Volunteer Moderator
3 answers

Outlook not sending emails

not sending emails all of a sudden. how do I get outlook to send email

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-01T21:21:38.9533333+00:00
David Wolons 5 Reputation points
answered 2025-12-06T06:34:14.7566667+00:00
Metin Yilmaz 0 Reputation points
1 answer

Yesterday I given PL-200 exam, and it been 24 hours still not received my certificate in portal and haven't received congratulations mail.

Yesterday I given PL-200: Microsoft Power Platform Functional Consultant exam, and it been 24 hours still not received my certificate in portal and haven't received congratulations mail. Please assist here

Microsoft 365 and Office | Office Online Server
asked 2025-12-06T06:33:13.09+00:00
Konge Sai Shreesha 0 Reputation points
answered 2025-12-06T06:33:23.4633333+00:00
Q&A Assist
2 answers

Bit locker key is not available on devices I have, but newer devices do have bitlockers

I just refurbished a thinkpad laptop, and I need to find the bitlocker from an SSD from a previous thinkpad. the nvme ssd has a bitlocker key on my microsoft account, but when I click to show it, it inly shows keys from newer laptops that I have active.…

Windows for home | Windows 11 | Recovery and backup
asked 2025-12-06T05:58:42.7266667+00:00
Annie West 0 Reputation points
answered 2025-12-06T06:32:07.1433333+00:00
DaveM121 811.4K Reputation points Independent Advisor
1 answer

0x800F080C Error when running game

Recently bought a game called Trigger Happy Havoc on Steam and the error 0x800F080C when I was trying boot the game up. My current Windows version is Win 11 26H1 (build 280000.1199) The graphics installer requires Open GL/ Direct X 9.0C as the minimum…

Microsoft 365 and Office | Other
asked 2025-12-06T05:55:00.9266667+00:00
Freakster 0 Reputation points
edited an answer 2025-12-06T06:31:01.3466667+00:00
DaveM121 811.4K Reputation points Independent Advisor
1 answer

BSOD dump file issue, not sure what this dump file is telling me any help?

4: kd> !analyze -v Loading Kernel…

Microsoft System Center | Other
Microsoft System Center | Other
Additional System Center tools and components for managing infrastructure, applications, and services
1,195 questions
asked 2025-12-06T06:30:37.36+00:00
Ronnie Knight 0 Reputation points
answered 2025-12-06T06:30:47.1366667+00:00
Q&A Assist
2 answers

make email be known as school email

I am a Microsoft Certified Trainer. How do I make Microsoft acknowledge my email is as school email?

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2025-12-06T01:06:52.9566667+00:00
nunoteixeira 0 Reputation points
answered 2025-12-06T06:30:10.6566667+00:00
AlexDN 7,120 Reputation points Microsoft External Staff Moderator
2 answers

How can I request cancellation and refund without logging in because I get into an endless loop trying to change password with no access to 2-step verification phone numbers? I have tried to contact support but cannot.

I have tried everything to somehow get a live person to help me but there is no way to do it. Can someone please help.

Microsoft 365 and Office | Other
asked 2025-12-05T22:53:50.6933333+00:00
Barbara Grodaes 0 Reputation points
commented 2025-12-06T06:30:10.64+00:00
Barbara Grodaes 0 Reputation points
2 answers

No matter what I use as my name, Microsoft says it violates its guidelines. There's no reason given.

I've gone back into my profile 6 times and changed my name, but still can't comment on news because it says my username violates guidelines? Chilli P??? I've been of Microsoft for a decade and think I've made a mistake coming back.

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2025-12-06T06:25:47.2033333+00:00
Chilli P 0 Reputation points
commented 2025-12-06T06:29:19.9533333+00:00
Chilli P 0 Reputation points
2 answers

Computer freezes on login, safe boot and in advanced troubleshooting option screen in Windows 10

Last night I put my computer to sleep mode and went to bed. I saw a windows update is available and chose to ignore it and turned the internet off. I woke with the computer on and showing the logo of my motherboard(ASUS) and the spinning thing was…

Windows for home | Windows 10 | Performance and system failures
asked 2025-12-04T16:09:03.7666667+00:00
Nurik054 0 Reputation points
commented 2025-12-06T06:27:11.16+00:00
DaveM121 811.4K Reputation points Independent Advisor
1 answer

Access Denied You don't have permission to access the requested URL on this server.

Hi, I keep receiving these access denied -You do not have permission to access this URL on this server along with reference numbers for multiple sites like Macys, Ticketmaster, Citizens Bank. Some days my computer will allow me access to these sites and…

Windows for home | Windows 10 | Performance and system failures
asked 2025-12-06T06:20:56.7233333+00:00
GinaVincent-8534 0 Reputation points
answered 2025-12-06T06:21:07.5666667+00:00
Q&A Assist
1 answer

Mouse pointer keep flickering and resetting position

I have a Dell Precision 5530 running on Windows 11 Education. My mouse started flickering and resetting its position to the top center of my screen constantly. It became impossible to do anything because every time I moved the mouse, it reset its…

Windows for home | Windows 11 | Devices and drivers
asked 2025-12-06T06:16:38.46+00:00
Kevin Huang 0 Reputation points
edited the question 2025-12-06T06:20:23.9733333+00:00
Kevin Huang 0 Reputation points
1 answer

Cancer ms 365 premium while forget the log in name

I had micro soft yearly 365 family . Don’t know if i have another Microsoft premium 365 with business but get charged monthly. would like to cancel premium subcription and get refund

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-06T04:47:43.7933333+00:00
y uyen pham 0 Reputation points
answered 2025-12-06T06:20:07.99+00:00
Vivian-HT 8,690 Reputation points Microsoft External Staff Moderator
2 answers

giúp tôi khắc phục

Máy tính của tôi không có âm lượng và có một dấu thập đỏ nhỏ bên cạnh biểu tượng loa với dòng chữ "Chưa cài đặt thiết bị đầu ra âm thanh". Khi tôi nhấp vào đó và chạy trình khắc phục sự cố, nó hiển thị báo cáo dưới dạng hình ảnh. Tôi đã cập…

Windows for home | Windows 10 | Devices and drivers
asked 2025-12-05T13:33:52.5766667+00:00
hieu hieukoyeu 0 Reputation points
edited an answer 2025-12-06T06:20:05.07+00:00
Clary-N 5,750 Reputation points Microsoft External Staff Moderator
1 answer

Want to retrieve info related to an Auto-labelling rule ExecutionRuleInformation

Contexts: I believe ExecutionRuleInformation is an internal reference telling you which backend rule(s) are actually being used by Microsoft Purview (Auto-labeling engine) to evaluate your auto-labeling policy. My ask is: I want to know which rules…

Microsoft Security | Microsoft Purview
asked 2025-12-06T06:19:40.4766667+00:00
Thomas Anderson 0 Reputation points
answered 2025-12-06T06:19:48.2933333+00:00
Q&A Assist
2 answers

The "minecraftWorlds" folder in "com.mojang" is missing from Minecraft Bedrock

I was just trying to back up my world, but the folder "minecraftWorlds" is no longer at "Microsoft.MinecraftUWP_8wekyb3d8bbwe\LocalState\games\com.mojang". I assume this means it has been moved, but if so to where? I tried searching…

Community Center | Not monitored
asked 2025-11-03T21:36:17.1366667+00:00
Conrad B 10 Reputation points
commented 2025-12-06T06:19:38.5433333+00:00
Plans Vs Angry 999 0 Reputation points
2 answers

SFC Found Corrupt Files But Can't Fix Them

Ran sfc/scannow. Says that it found corrupt files, but was unable to fix them. How do I do the repairs? Like offline and online repairs as per the instructions given

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-12-04T13:52:42.62+00:00
Fiberglass_Insulation 0 Reputation points
commented 2025-12-06T06:18:59.96+00:00
Fiberglass_Insulation 0 Reputation points