316 questions
316 questions with Surface | Surface Go | Display and screen tags
1 answer
Surface trouble
お世話になっております。 ブロードリンクの峰と申します。 THK（株）様が購入したSurfaceのキッティングをおこなっている業者ですが、この度2台初期不良が出ており、THK様ご了承の元、商品交換の依頼をしたく考えております。 手続き等ご教示いただけますと幸いです。 何卒宜しくお願い致します。
Surface | Surface Go | Display and screen
asked 2025-09-01T00:51:19.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 57.99999999999999%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Surface不良機の交換依頼
0
Reputation points
answered 2025-12-06T01:59:32.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
27,571
Reputation points MVP
1 answer
One of the answers was accepted by the question author.
How would I locate the compatible screen replacement for my specific Surface Go 3
The screen is completely cracked and needs to be replaced, but I’m having issues locating the proper part for my Surface Go 3. Is it based on serial number or version?
Surface | Surface Go | Display and screen
316 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 77%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
2 answers
warranty on my microsoft surface go 3
I bought a Microsoft Surface from Amazon on April 08/24,the screen goes on and 2 seconds later it shuts off. The computer is fully charged,
Surface | Surface Go | Display and screen
316 questions
asked 2025-11-13T19:44:07.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 83%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SUSAN MAUER
0
Reputation points
answered 2025-11-13T21:31:07.0766667+00:00
SUSAN MAUER
0
Reputation points
2 answers
Horizontal lines across bottom of Surface Go 3 and and still shows after testing UEFI
Unable to determine why my Surface Go 3 has horizontal lines across bottom half of the screen. It is now 4 years old but it happened when first purchased and we could not understand what caused it as it is hardly used. Took it to Curry's to fix but they…
Surface | Surface Go | Display and screen
316 questions
asked 2025-10-26T10:31:05.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 0%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Helen Armstrong
0
Reputation points
answered 2025-10-26T13:54:41.04+00:00
Barb Bowman
80,195
Reputation points MVP
Volunteer Moderator
1 answer
What are different resolutions of monitors used for?
It's comfortable to connect my MacBook Air to a 4K monitor. I wonder what are different resolutions used for? For example, what is a 5K resolution monitor used for and what is a 6K resolution monitor used for? What kind of resolution monitors is used for…
Surface | Surface Go | Display and screen
316 questions
asked 2025-10-17T17:16:58.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 42%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jiaxin Zhang
60
Reputation points
commented 2025-10-18T10:50:52.5166667+00:00
Barb Bowman
80,195
Reputation points MVP
Volunteer Moderator
2 answers
Surface Go 4 Stuuck in Bootloop
Hi, I have the problem that my Surface Go 4 is stuck in a boot loop. I can’t boot into UEFI or do a hardware reset. I also let the battery die completely, but still nothing… Same problem as:…
Surface | Surface Go | Display and screen
316 questions
asked 2025-10-10T07:44:38.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 0%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
Winkler David Richard
0
Reputation points
commented 2025-10-10T14:01:06.63+00:00
Barb Bowman
80,195
Reputation points MVP
Volunteer Moderator
2 answers
How to fix "error: please insert the external storage media and press ok" after failed update
Hello! I recently tried to update my surface for the first time in a long time, it was I believe still at the 2h21 edition and I wanted to update it to 2h22. I have a surface go 1. I had some issues getting it to update regardless and went through the…
Surface | Surface Go | Display and screen
316 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 70%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
1 answer
How can I contact technical support an agent for warranty
Hello, I have to request a warranty and how can I contact a technical support agent.
Surface | Surface Go | Display and screen
316 questions
asked 2025-08-21T19:56:08.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 87%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gómez, Eloy
0
Reputation points
answered 2025-08-22T15:43:59.25+00:00
Rez
10,615
Reputation points
Independent Advisor
1 answer
Surface Go 3 perpetually stuck in desktop mode
I have a Surface Go 3 with Windows 11 installed. I have never had a keyboard attached, and only use the compatible pen to write notes for my classes and lectures. The tablet has never switched into tablet mode and has always been in desktop mode as long…
Surface | Surface Go | Display and screen
316 questions
asked 2025-08-07T02:39:31.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 7.000000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Joshua
0
Reputation points
answered 2025-08-07T14:04:45.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
10,555
Reputation points
Independent Advisor
4 answers
One of the answers was accepted by the question author.
i have a microsoft surface go. the tablet fell and the screen is now broken. i need to repair the screen and also the body which is cracked. where can i get it fixed?
the screen in the corner is completely broken, so much that i can see the insides of the tablet. also the body of the laptop is broken in the corner and i need to fix it. where can i get the service for this?
Surface | Surface Go | Display and screen
316 questions
asked 2025-08-03T10:25:34.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 85%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
chetos tiger
20
Reputation points
edited a comment 2025-08-05T18:33:50.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jeric
9,185
Reputation points
Independent Advisor
0 answers
I need repair the device
Dear Team, I live in Thailand. I need repair the device s/n: 0B33CTG24323GP Please advise. Best Regards, Natthakamol
Surface | Surface Go | Display and screen
316 questions
asked 2025-07-29T07:52:07.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 83%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Natthakamol Suttinon (Claims Executive)
0
Reputation points
asked 2025-07-29T07:52:07.84+00:00
Natthakamol Suttinon (Claims Executive)
0
Reputation points
1 answer
Microsoft Surface Go 2 LTE (model 1927) Touch not working
After unlock the BIOS on my Microsoft Surface Go 2 LTE(model 1927), the edges of the touchscreen no longer respond to touch
Surface | Surface Go | Display and screen
316 questions
asked 2025-06-28T12:32:27.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2025-07-23T02:50:36.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 25%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kissenger
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Increase Size of writing Box on Surface go 2
Hello, Is there a way to increase the size of the writing box? I have a difficult time with the default Size. (See the picture of what I mean by writing box) Thank you.
Surface | Surface Go | Display and screen
316 questions
asked 2021-12-28T23:15:33+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
I want to know how to use the touch keyboard in hand writing mode?
When I am in handwriting mode while using as a tablet I have the option to toggle to use the number portion of the touch keyboard but the eng button that I assume would pull up words and a greyed out. I would like to be able to toggle to the touch…
Surface | Surface Go | Display and screen
316 questions
asked 2022-12-31T22:37:17+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
18 answers
Surface Go won't screen mirror to Roku SS+
I recently purchased a new Surface Go. I can't get it to screen mirror to any of the 4 ROKU Streaming Stick+ devices I have in the house. All ROKU firmware is up to date, all Surface software is up to date (insofar as Windows Update thinks it is at…
Surface | Surface Go | Display and screen
316 questions
asked 2019-09-21T14:29:55+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
4 answers
One of the answers was accepted by the question author.
Surface GO colors displaying inaccurately
Hi all, I've had the Surface GO for about a year now and I've noticed that the display coloration seems to be a bit off lately. In particular there seems to be too much pink values in my reds (red displays pinkish more often, orange is dulled, purple is…
Surface | Surface Go | Display and screen
316 questions
asked 2020-01-10T06:54:15+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Surface go 2 m3 chromecast
Is it possible to cast to chromecast from a surface go 2 core m3 variant? I could not find this option.
Surface | Surface Go | Display and screen
316 questions
asked 2020-12-22T09:41:37+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
My Surface go 2 has this weird cast over it. It was perfectly fine yesterday, how do I fix it? I have just updated it too
My Surface go 2 has this weird cast over it. It was perfectly fine yesterday, how do I fix it? I have just updated it too
Surface | Surface Go | Display and screen
316 questions
asked 2025-01-21T19:46:54+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Cannot find shipping label to send device for repair
Cannot find shipping label to send device for repair
Surface | Surface Go | Display and screen
316 questions
asked 2024-08-28T23:29:43+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Surface Go Screen Issues
Hello! I don't know if it is visible but my screen has this border issue, it's a bit darker than the other inner screen. It doesn't show when i actually log on and use it, but appears upon starting up the device. I just got this last January 2020.
Surface | Surface Go | Display and screen
316 questions
asked 2020-04-20T07:33:22+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous