Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
1,209 questions with Microsoft Security | Microsoft Identity Manager tags
2 answers
Hacked account questions
Hello, I am writing because my Microsoft account was taken over, and despite having full knowledge of the account history, I am unable to recover it through the automated system. What happened I received security verification codes before the attacker…
Microsoft Security | Microsoft Identity Manager
asked 2025-12-06T00:32:35.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 18%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHU%3C/text%3E%3C/svg%3E)
Heine Ulven
0
Reputation points
answered 2025-12-06T06:11:22.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rob Koch
25,445
Reputation points
Volunteer Moderator
1 answer
change my date of birth in microsoft
how do i correct the date of birth which was incorrectly entered by the previous holder of my role in the bridge club
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 26%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
HOW CAN I SPEAK ON THE PHONE TO A HUMAN BEING
IVE SPENT 3 HOURS TRYING TO JUST SPEAK WITH A HUMAN ITS ALL USELESS AI THAT IS FORCING ME TO BUY A SUBSRITION TO TALK TO A HUMAN I SHOULD NOT HAVE TO PAY MONEY TO SPEAK WITH A HUMAN BEING!!!!!!
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-12-05T19:44:45.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dimitiros Stefanis
0
Reputation points
answered 2025-12-05T19:44:55.19+00:00
Q&A Assist
0 answers
How to deactivate the two step verification when you have lost your cell phone?
While traveling, my cell phone, registered with a Costa Rican service provider was stolen in the El Salvador airport. Now I am working in Nicaragua. I need to collect field data using Excel in my Android Tablet, but when I open Excel it tries to validate…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-12-04T22:50:09.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 17%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rodolfo Jesús Vieto Morales
0
Reputation points
asked 2025-12-04T22:50:09.0566667+00:00
Rodolfo Jesús Vieto Morales
0
Reputation points
1 answer
to authenticate outbound email with these protocols, you need to set up SPF, DKIM, and DMARC for your domain.
how to set up SPF, DKIM, and DMARC for your domain.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-12-04T18:02:53.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 39%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shanna Miller-Scheulin
0
Reputation points
answered 2025-12-04T18:03:06.84+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
How to get old phone number removed
I tried signing in to my account this morning. I entered my email address to receive a code but didn't receive one. I clicked on send a code to my phone but it's showing my old number, not the one that is listed on my account details page. How do i get…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-12-04T15:01:16.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 79%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vicki Sterling
20
Reputation points
accepted 2025-12-04T15:03:02.3366667+00:00
Vicki Sterling
20
Reputation points
3 answers
Account hacked
My account was hacked, my email and phone number removed, and then I could not get back into my account. I have proof of all of these. The email adress that hacked me was ******@vargosmail.com. I cannot reach an actual person at microsoft, and all the…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-09-16T15:50:03.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 75%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jelle Nikkels
25
Reputation points
commented 2025-12-03T19:35:32.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 53%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Ashour El-Zouki
0
Reputation points
2 answers
How can I change mobile number of azure account.
By mistake, I used a different mobile number, and because of this, I am not receiving the OTP when I try to register using my credit card. I would like to update my mobile number to the one linked with my credit card so that I can receive the OTP and…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-12-03T15:55:10.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 5%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVW%3C/text%3E%3C/svg%3E)
Vishal Waghole
0
Reputation points
commented 2025-12-03T15:58:00.56+00:00
Vishal Waghole
0
Reputation points
3 answers
Cannot verify my account through SMS (Error Code: 399287)
I am trying to sign in to my account. I do know all the account details such as email address and password. Upon login a security code should be sent to my phone. The phone number the message would be sent to is also mine. Unfortunately, I get the…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-08-18T14:32:37.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 48%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jan DS
5
Reputation points
edited an answer 2025-12-03T06:21:41.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 67%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ryan | myTechie
0
Reputation points
1 answer
security pin required to confirm identity
signing in on Hotmail after passing authenticator app on mobile, on laptop asking for PIN never had one or set a 4 digit pin, instructions say reset pin but you need to verify old pin
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-12-02T20:54:38.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 76%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
yew man
0
Reputation points
answered 2025-12-02T20:54:47.1833333+00:00
Q&A Assist
2 answers
Username and avatar picture have changed on my account
In the last week or two, my login and avatar photo have been changed. My login name went from my nickname to my first and last name, and the avatar went from the photo of my dog I was using, to the generic "person" avatar. How does this happen?
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 28.999999999999996%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
1 answer
Can't login to any Micosoft Purview Portals when in Microsoft learn using my personal account
Get the following message when trying to access a Microsoft Purview Portal while utilizing my free mail account which I use to log into Learn. This is for the SC-401 course. BTW, I don't see a decent topic to select from. Sorry, but we’re having trouble…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-11-23T15:05:32.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 57.99999999999999%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Bill Lockwich
0
Reputation points Microsoft Employee
edited the question 2025-12-02T03:51:24.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 13%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
Pratyush Vashistha
5,045
Reputation points Microsoft External Staff
Moderator
1 answer
another account i try to login reset password andafter i uuse new pw it show me fail to sign in
another account i try to login reset password andafter i uuse new pw it show me fail to sign in
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-12-01T23:42:00.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
ThAnAwAT GuN
0
Reputation points
answered 2025-12-01T23:42:06.87+00:00
Q&A Assist
1 answer
i cannot sign into my microsoft or outlook accounts.
I can not sign into my Microsoft or Outlook accounts. messages say they have been blocked. the password reset directions don't work. after entering the last 4 of my phone number the message says this method is no available.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-11-30T19:31:20.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 69%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
W P WIDEMAN
0
Reputation points
answered 2025-11-30T19:32:26.4833333+00:00
Q&A Assist
1 answer
No option to set a PIN
No option for PIN. The message is: PIN funktioniert nicht mit ihrer Organisation.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-11-29T12:38:06.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 26%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hans-Joachim Pfeufer
0
Reputation points
answered 2025-11-29T12:38:14.3066667+00:00
Q&A Assist
2 answers
Why is my account producing Resource Groups that i haven't created?
I am learning Azure = mainly from videos. So I have this project and i created a Resource group for it. Free account, I'm the owner. But my account is producing Resource Groups that i haven't created. And I'm not being able to delete them either.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-11-24T20:53:47.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
GA
0
Reputation points
answered 2025-11-28T03:13:04.5833333+00:00
SUNOJ KUMAR YELURU
17,321
Reputation points MVP
Volunteer Moderator
2 answers
Account locked and verification not working
Hi Team, My personal account (******@live.com)was hijacked via Credential theft (mostly) and then the hijacker got access to my account and start spam emails in bulk using BHMAILER APP . I realised the changes and changes password and enable 2sv and…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-11-23T03:58:41.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 92%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUK%3C/text%3E%3C/svg%3E)
Usman Khan
0
Reputation points
answered 2025-11-28T03:03:25.7766667+00:00
SUNOJ KUMAR YELURU
17,321
Reputation points MVP
Volunteer Moderator
1 answer
Windows Hello Facial Recognition not working. "Sorry something went wrong with initialization"
I have tried a number of suggestions found online, but no success. Perhaps I did them incorrectly. I also recovered/reloaded windows 11 on my ENVY and still must use PIN. Not a huge deal, but it is irritating because it seems like there should be a…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-11-27T13:22:39.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Glendon Lakes
0
Reputation points
answered 2025-11-27T13:22:49.0966667+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
I have charges from MICROSOFT#G108463782 Msbill.Info $82.28 on my Amex Account which are not on myMicrosoft account
have monthly charges from "MICROSOFT#G108463782 Msbill.Info $82.28 " on my Amex Account which are not on myMicrosoft account I cannot identify what these charges are for ? I have tried to contact Microsoft Bilings and Accounts …
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-11-27T13:05:46.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Richard Walker
20
Reputation points
accepted 2025-11-27T13:13:55.09+00:00
Richard Walker
20
Reputation points
2 answers
The date of birth on my account is wrong and it thinks I'm a 4 year old child, how can I change it.
The date of birth on my account is wrong and it thinks I'm a 4 year old child, how can I change it myself when I can prove that I am an adult. I have tried to change it myself but when I get into the account it is all greyed out preventing me from doing…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,209 questions
asked 2025-11-27T12:31:53.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 73%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Terence Andrews
5
Reputation points
answered 2025-11-27T12:40:27.8633333+00:00
Terence Andrews
5
Reputation points