740 questions with Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing tags

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3 answers

How to prevent Teams calls from going on hold when a Genesys Cloud call is answered by an agent?

How to prevent Teams calls from going on hold when a Genesys Cloud call is answered by an agent? Context: we have agent doing training by shadowing another agent over teams but the training is for taking calls in Genesys Cloud. When an inbound calls is…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-12-01T13:38:17.28+00:00
Denis McGonigal 0 Reputation points
answered 2025-12-05T18:21:06.9466667+00:00
Denis McGonigal 0 Reputation points
3 answers One of the answers was accepted by the question author.

Screen Sharing Multiple Documents NOT refreshing for participants

Hi. I have a user who is in a Teams Call - unsure if the user is the organizer or not, but assuming the user IS the organizer. User goes to open the agenda to switch to a different document - say in this case an Excel spreadsheet - and the rest of the…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-12-02T22:18:34.02+00:00
William Brach 20 Reputation points
commented 2025-12-04T08:14:08.3833333+00:00
Jade Ng 6,060 Reputation points Microsoft External Staff Moderator
2 answers

I can't currently share my screen - it fails every time. How do i fix this?

Hello, I am having problems sharing my screen on Teams. Every time I attempt show colleagues what i am working on etc, it says your camera failed and no one can see my screen. I use Teams via my browser usually (Chrome) and have never had an issue until…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-11-25T12:50:22.98+00:00
Marcus Mcgrigor 0 Reputation points
commented 2025-11-29T14:02:53.1566667+00:00
Phoebe-N 6,805 Reputation points Microsoft External Staff Moderator
2 answers

When will Microsoft be adding the ability for me to Freeze my screen or Reshare different content without exiting screenshare?

When will Microsoft be adding the ability for me to Freeze my screen or Reshare different content without exiting screenshare? It is unprofessional and very disruptive to viewers when the screen stops sharing to switch from one type of content to…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-11-20T14:42:01.18+00:00
CP 0 Reputation points
edited an answer 2025-11-24T23:06:41.7333333+00:00
Hani-N 5,365 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Microsoft Teams Meeting - Laser Pointer Shared Content

We use MAC Microsoft Teams meetings for training on how to use a software package. There are times where have the user sharing their screen and we verbally guide them through the steps of using the software. One of the most time consuming and…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-11-21T00:55:14.2533333+00:00
KJ 20 Reputation points
commented 2025-11-24T06:34:33.8933333+00:00
Vivian-HT 8,690 Reputation points Microsoft External Staff Moderator
2 answers

Ongoing Issue with MS Teams – Screen Sharing and Call Drops- LAPTOP -Lenovo Think Pad

Dear Team, I am facing a serious issue with MS Teams. During calls, whenever I share my screen, the call gets disconnected and MS Teams restarts automatically. This problem has been occurring frequently. Our IT team and I have already performed all…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-11-13T10:04:18.8133333+00:00
Indrasena Reddy Pothapu 0 Reputation points
commented 2025-11-14T10:13:41.1066667+00:00
Mia - Tr 3,955 Reputation points Microsoft External Staff Moderator
2 answers

Screen sharing works for a few minutes then drops during meetings

I am currently using Teams on Mac, 1.4 GHz Quad-Core Intel Core i5, Mac OS 15.5 (24F74). Microsoft Teams version 25212.2404.3875.1360. I can initiate screensharing but after a few minutes, it automatically stops sharing, takes me back to the teams…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-09-14T21:37:21.1433333+00:00
Z33 0 Reputation points
answered 2025-11-03T03:44:19.5266667+00:00
爱玲 钟 0 Reputation points
1 answer

Timer disappears during full-screen sharing - Alternative solution

when i share my screen, the timer disappears during full-screen sharing. do you have an solution?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-10-23T08:01:30.76+00:00
Marc 0 Reputation points
commented 2025-10-30T08:22:03.85+00:00
Henry-N 6,020 Reputation points Microsoft External Staff Moderator
1 answer

How enable PowerPoint Live on my account

How to enable PowerPoint Live on my account with current subscription.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-10-14T11:24:46.6533333+00:00
Catherine 0 Reputation points
commented 2025-10-17T13:47:59.91+00:00
Phoebe-N 6,805 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Teams frequently freezes during calls on my Windows Surface device.

Microsoft Teams frequently freezes during calls on my Windows Surface device. While I can still hear other participants, the interface becomes completely unresponsive—I can't click anything, use the chat, or see when people join or leave. The only…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-10-08T20:26:37.8933333+00:00
Diksha Kakkar 0 Reputation points
commented 2025-10-14T15:40:38.0766667+00:00
Lia V 3,385 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Lenovo Thinksmart Core gen 2 can duplicate content on both displays while presenting?

Hello Microsoft team, We are using 02 TVs for Teams on Lenovo Thinksmart Core Gen2 on Win11 IOT Model: 12X2S00011 With Teams Pro account and dual monitor mode, can we duplicate content on both displays while local presenting? Thank you.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-10-06T05:15:17.87+00:00
Ryder Nguyen 20 Reputation points
commented 2025-10-09T08:03:49.1566667+00:00
AlexDN 7,120 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How do you get participants' window (with their photos) to stay within the shared screen or shared window?

When sharing a screen or window, the participants' profile windows get moved outside the shared screen/window. I'd like to avoid this as I have just one screen. Is there a way to keep their profiles within the shared screen/window, just like when you…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-09-29T11:41:26.3833333+00:00
Jennifer Knaeble 20 Reputation points
accepted 2025-10-01T08:11:57.86+00:00
Jennifer Knaeble 20 Reputation points
1 answer

Screen sharing and cameras turn grey after 7 minutes in New Teams (Windows 11)

Hello, I am experiencing a recurring issue with the New Teams app on Windows 11. After about 7 minutes from the start of any call, the shared screen and participants’ cameras suddenly turn grey. I can still hear the audio, but the video feed and shared…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-09-29T07:30:37.6366667+00:00
Moslem Zgueb 10 Reputation points
commented 2025-09-30T14:09:50.2+00:00
Allison-H 4,505 Reputation points Microsoft External Staff Moderator
1 answer

Working on MS Teams for mac, screenshare stops after a few minutes of sharing regardless of whether I am talking or typing

Hi there, I have uninstalled and re-installed teams, double checked keyboard shortcuts for starting and stopping screen sharing, checked with my admin, validated my internet connectivity, and gone through several other troubleshooting steps yet every…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-08-15T15:58:04+00:00
Natasha Burrow 30 Reputation points
commented 2025-09-17T16:58:15.4033333+00:00
Sindic, Eric 0 Reputation points
1 answer One of the answers was accepted by the question author.

Teams always goes to "Extended View" instead of "Duplicate View (Default)" when I start a meeting.

We currently have a setup where our laptop is connected to the TV (dual display in duplicate mode as default) and whenever we start a meeting, it automatically goes to Extended mode and we need to press windows key + P in order to change it. How can we…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-09-15T13:26:16.27+00:00
ESLF - Leeian Ibanez 20 Reputation points
commented 2025-09-16T11:49:51.31+00:00
Demi-N 8,785 Reputation points Microsoft External Staff Moderator
4 answers

Whiteboard not visible to participants when I share it on microsoft teams

Hello everyone, I bought a subscription to Microsoft Teams. The name is "Microsoft Teams Essentials". I bought it because I need to be able to share a whiteboard with participant so that they see what I write and that they can also interact and…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-09-10T14:36:52.3666667+00:00
Marco 0 Reputation points
answered 2025-09-15T17:35:23.1233333+00:00
Alexis-NG 9,090 Reputation points Microsoft External Staff Moderator
1 answer

How does my team share two separate user's screens simultaneously in a Teams meeting?

It would be extremely useful to allow two users to simultaneously share their screens in a Teams meeting. Many meeting users or conference rooms are setup with two monitors and being able to see two users screens would be much more efficient than having…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-09-05T18:02:33.6966667+00:00
Steven Ogburn 5 Reputation points
edited an answer 2025-09-05T19:47:17.9366667+00:00
Chris Duong 4,845 Reputation points Microsoft External Staff Moderator
1 answer

Screen Sharing Causes System Shutdown on Surface Pro 2 when using Microsoft Teams

Hi, I am encountering a persistent issue with Microsoft Teams on a Microsoft Surface Pro 2 device. Each time I attempt to initiate screen sharing in Teams, the computer abruptly shuts down. I have already performed extensive troubleshooting,…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-08-26T12:21:27.8+00:00
Rima Aleqyan 0 Reputation points
commented 2025-08-29T08:25:06.2533333+00:00
Tina L 8,420 Reputation points Microsoft External Staff Moderator
2 answers

Changing pen size and colour in microsoft teams comment feature while annotating on touch display

Why isn't it possible in Teams Rooms comment featuere on a Touch-Display (like 86 inch) to change the pen size and colour while annotating? You can only change colour and size on mobile/windows but not in Teams rooms...

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-08-12T09:52:41.9066667+00:00
SCHMIDT Dominik 0 Reputation points
edited a comment 2025-08-28T09:53:33.3766667+00:00
Tamara-Hu 8,240 Reputation points Microsoft External Staff Moderator
2 answers

Your have got to fix team for Mac OSX.

Hello, When I share my screen in Microsoft Teams on my Mac, my bandwidth drops drastically from 1 Gbps to ~4 Mbps. This makes Teams unusable, and I am forced to restart my Mac 4–5 times a day just to recover normal performance. This is a critical issue…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2025-08-22T17:04:04.62+00:00
Jerome Angelo 0 Reputation points
answered 2025-08-27T17:43:05.0433333+00:00
Ruby-N 5,890 Reputation points Microsoft External Staff Moderator