18,165 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Windows tags

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2 answers One of the answers was accepted by the question author.

i purchased a used laptop, i have msoffice key but cant install it and use it

I have purchased a used laptop and it was preloaded with MS office home and student 2016, i also found out the key , but cant install using that key ??? Need help

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T06:43:11.1433333+00:00
Atul Joshi 0 Reputation points
accepted 2025-12-06T05:42:08.64+00:00
Atul Joshi 0 Reputation points
2 answers

unable to install Microsoft office home from Costco

Unable to install Microsoft office home from Costco Error code: 0-2015 (2250)

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-06T02:51:23.2133333+00:00
Victor Galan 0 Reputation points
answered 2025-12-06T03:26:31.4466667+00:00
Ivan B 86,955 Reputation points Independent Advisor
3 answers

Installing previous 365 account- app onto new Windows 11 laptop

Hello. i have current single user Microsoft 365 user account, which was on previous Asus laptop. that got damaged and the Microsoft 365 app was uninstalled before disposal. I have tried to install on my new Acer Aspire laptop, but Google and Microsoft…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-03T05:09:21.1066667+00:00
Tony Taylor 0 Reputation points
answered 2025-12-06T01:46:35.1166667+00:00
Tony Taylor 0 Reputation points
1 answer One of the answers was accepted by the question author.

New Lenovo Ideapad laptop purchased from Amazon was to include Microsoft Office Lifetime License, how do I activate this? When trying to access Microsoft app the system is requesting payment?

New Lenovo Ideapad laptop purchased from Lenovo was to include Microsoft Office Lifetime License, how do I activate this? When trying to access Microsoft app the system is saying I only have a 5-day temporary licence? I am pretty sure I did not get the…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-06T00:18:58.61+00:00
Ranko Petrovic 20 Reputation points
accepted 2025-12-06T00:39:12.72+00:00
Ranko Petrovic 20 Reputation points
2 answers

how do i reinstall Outlook only for a pc

need to reinstall outlook but not the res t of the office suite

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T22:40:37.46+00:00
Phil walker 0 Reputation points
answered 2025-12-05T23:13:25.2166667+00:00
EmilyS726 184K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

My old PC is dead. How do I get microsoft Office on my new PC?

My old laptop is dead and cannot be restarted. So, how do I get my Microsoft Office loaded onto my new laptop?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-08-02T21:36:56.71+00:00
Greg Denson 20 Reputation points
answered 2025-12-05T22:44:26.2266667+00:00
cheri gardner 0 Reputation points
2 answers

i purchased and paid Microsoft word 2019 Office home Student it is not working

I purchased and paid for microsoft word Office Home & Student in 2019 windows 10. It is not functioning. I paid for this software and I am requesting a repair or full refund. thank you. Moved from: System Center Operations Manager

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T15:50:39.5433333+00:00
Berkshire Inc 0 Reputation points
edited an answer 2025-12-05T21:56:38.2866667+00:00
Katerina-N 3,200 Reputation points Microsoft External Staff Moderator
4 answers

Basic 365 did not get a product key

I do not have a product key and cannot activate a product I purchased in November 2025

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T19:48:43.5033333+00:00
Randolph Herald 0 Reputation points
answered 2025-12-05T21:17:00.8033333+00:00
Stefan Blom 323K Reputation points MVP Volunteer Moderator
3 answers

I can't install Microsoft365 on a second computer. When I log onto Microsoft, I do not have the option to install apps.

I use Microsoft account [Moderator note: personal information removed]@shaw.ca. I have Microsoft 365 installed on my desktop. My desktop is no longer in use, so I want to install Microsoft 365 onto a second computer, a laptop. When I log into Microsoft,…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T17:37:11.52+00:00
P D 0 Reputation points
edited an answer 2025-12-05T20:48:58.3133333+00:00
Stefan Blom 323K Reputation points MVP Volunteer Moderator
2 answers

How to change Microsoft 365 default account with no access to email associated with old account.

I have a paid Microsoft 365 Family account I want to add to a second machine. When I set up that machine I used my email address from a former employer TO WHICH I NO LONGER HAVE ACCESS. When I try to change the Microsoft account on the machine to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T20:34:33.5366667+00:00
Richard Dye 0 Reputation points
answered 2025-12-05T20:39:56.9333333+00:00
Stefan Blom 323K Reputation points MVP Volunteer Moderator
3 answers

I don't see Office Home (one-time purchase) icons anywhere

Hi. I just downloaded a one-time purchase of Microsoft home office 2024 (using Windows 11), but I don't see any app icons anywhere. No app icon appeared on on my desktop nor on the listing of installed apps. Please advise. Thank you.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T18:39:25.94+00:00
Tom Jones 0 Reputation points
answered 2025-12-05T20:35:58.4233333+00:00
Stefan Blom 323K Reputation points MVP Volunteer Moderator
1 answer

Just purchased office home 2024, downloaded, then need to refresh computer, unable to download

I got a new pc, purchased office home 2024, due to one drive issues, needed to restart computer. After restart, Microsoft didn't recognize my previous PIN, so I signed in with emailed code and made a new pin. When I tried to redownload office home with…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T19:45:07.2066667+00:00
Holly Nichols 0 Reputation points
edited an answer 2025-12-05T20:30:47.2866667+00:00
Stefan Blom 323K Reputation points MVP Volunteer Moderator
2 answers

I renewed my subscription but I don't know the account I used to purchase the subscription

I am trying to use my account to install Microsoft 365 onto a second computer. When I log into Microsoft, I do not see an option to install apps. My subscription was renewed last week. I received a Renewal Confirmation email. When I click on the…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T19:23:10.38+00:00
P D 0 Reputation points
answered 2025-12-05T20:08:40.81+00:00
paulr0511 39,045 Reputation points Independent Advisor
1 answer

Office Apps show 2 product activations in the Office Account Panel

I recently noticed my Office Apps loading as 2019 even though I installed 2024LTSC about a year ago. This happened after I did an online Office Repair. (This explains why I did the repair, but I don't think the problem with Outlook relates to the…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T18:07:16.52+00:00
Alan Wheeler 0 Reputation points
answered 2025-12-05T19:37:19.7966667+00:00
Rez 10,615 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can I download apps on my laptop in my persoanl account if apps already exist in my company's plan.

As of December 16th, my company's Microsoft license no longer allows me to use my apps offline on my laptop. I purchased a personal plan but cannot download the apps. Do I have to uninstall the apps from my company's plan and then reinstall them under my…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-03T22:04:32.57+00:00
Lynn 0 Reputation points
accepted 2025-12-05T18:04:49.07+00:00
Lynn 0 Reputation points
2 answers

Windows 11 installation of software problem run as administrator

Windows 11. I can't install downloaded software. Getting error 1303: installeer has insufficient privileges to access thisw directory. Log oon as administrator. I am the administrator. I am trying to save it to c:\users\ with my name.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-11-26T18:52:51.47+00:00
Maija Hickey 0 Reputation points
commented 2025-12-05T16:16:10.9566667+00:00
Edward Olah 0 Reputation points
1 answer

Office 365 Not Registered - No Network Connection

Hi, I recently upgraded my PC with a few new bits and popped in my old hard drive. Everything is working with the exception of Office 365 (and the Xbox app), which tells me I need to Activate my product and to Sign in to get started. If I click to Sign…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-04T15:54:01.9833333+00:00
Andrew 0 Reputation points
commented 2025-12-05T16:07:23.2133333+00:00
Andrew 0 Reputation points
3 answers

I pay for Office365 but can not use it

To whom it may concern, I pay a yearly subscription fee of 99 Euro for Microsoft Office. I want to use Office 365 and all the apps but can not use it since it says it has expired. Can you please tell me if it is an error on your side or do I use a wrong…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T14:36:07.8533333+00:00
Ingo Klause 0 Reputation points
edited the question 2025-12-05T15:08:58.58+00:00
DaveM121 (2) 13,115 Reputation points Volunteer Moderator
2 answers

résoudre erreur activation

j'ai effectué le paiement de l'abonnement mensuel, et la somme est bien débitée de la carte via Google play le 17 novembre 2025 .mais vous mentionnez que l'abonnement est expiré .

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T07:14:25.44+00:00
Molka Dakhli 0 Reputation points
edited an answer 2025-12-05T07:48:53.21+00:00
DaveM121 810.8K Reputation points Independent Advisor
2 answers

microsoft office LTSC professional plus 2024says not activated and wont allow the key

microsoft office LTSC professional plus 2024 says not activated and will not allow me to input the key. Says I'm up to the number of multiple activation keys. It is only on the one computer I am using.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-04T20:33:32.92+00:00
Marc Levine 0 Reputation points
recommended 2025-12-04T21:34:30.9766667+00:00
Stefan Blom 323K Reputation points MVP Volunteer Moderator