2,211 questions with Surface | Surface Pro | Performance and maintenance tags

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2 answers

surface pro keyboard not waking up after turning on the surface pro

I recently purchase a surface pro 13 with the surface pro keyboard. Everytime i shutdown or put the laptop to sleep while the surface pro keyboard is still attached, after a couple of hours, when i turn on the surface pro, the keyboard does not wake up.…

Surface | Surface Pro | Performance and maintenance
asked 2025-12-03T12:34:37.4566667+00:00
Giri Dhaneswara 0 Reputation points
commented 2025-12-05T13:50:58.63+00:00
Lychee-Ng 10,660 Reputation points Microsoft External Staff Moderator
2 answers

i need a kickstand for my surface pro x

my kickstand is broken on my surface pro x can I order and replace it myself? Moved from: Microsoft 365 Insider | Microsoft Forms | Android

Surface | Surface Pro | Performance and maintenance
asked 2025-12-02T16:35:47.9133333+00:00
jane kennedy 0 Reputation points
answered 2025-12-05T13:13:26.6366667+00:00
Thomas4-N 4,245 Reputation points Microsoft External Staff Moderator
2 answers

Surface pro 9 keyboard not responding

My surface pro 9 keyboard has suddenly stopped responding to any typing or any use of the mouse pad. I had disconnected it many times, restarted the computer several times and checked to see if it was updated which it is. At this point I suspect a…

Surface | Surface Pro | Performance and maintenance
asked 2025-12-04T08:55:26.06+00:00
Salem 0 Reputation points
commented 2025-12-05T09:32:00.42+00:00
Thomas4-N 4,245 Reputation points Microsoft External Staff Moderator
3 answers

PROBLEM WITH TRYING TO RETURN A SURFACE PRO

Need to speak with an agent about returning my surface pro. According to the Microsoft I am eligible to return it however the return button is not available. AI DIDN'T ANSWER QUESTION JUST SENT ME ON A WILD GOOSE CHASE! MICROSOFT RETURN POLICY A BUNCH…

Surface | Surface Pro | Performance and maintenance
asked 2025-12-04T18:01:58.51+00:00
Jace Reppond 0 Reputation points
answered 2025-12-04T18:33:38.3533333+00:00
Jace Reppond 0 Reputation points
3 answers

Need to speak to an agent about a return

Need to speak with an agent about returning my surface pro. According to the Microsoft I am eligible to return it however the return button is not available.

Surface | Surface Pro | Performance and maintenance
asked 2025-12-04T17:45:55.4866667+00:00
Jace Reppond 0 Reputation points
answered 2025-12-04T18:32:01.2833333+00:00
Alexandr S 100.9K Reputation points Independent Advisor
1 answer

How to troubleshoot the Micro SD Card Slot on the SP7.

When inserting the Micro SD card into SD slot on the back of the SP7, the drive does not disclose in file explorer. the SD card used is the SanDisk Ultra Plus, 256 GB. And advise? I have tried rebooting with the SD card in the slot; no success.

Surface | Surface Pro | Performance and maintenance
asked 2025-12-04T15:33:47.5966667+00:00
BrentTrout-4813 0 Reputation points
answered 2025-12-04T15:33:58.2666667+00:00
Q&A Assist
2 answers

surface Pro 11 repair

Hello all my surface pro is stuck at Windows logo flashess twice . need to find a repair center or a solutions Thanks Matthee

Surface | Surface Pro | Performance and maintenance
asked 2025-12-02T01:55:55.39+00:00
matthew omana 0 Reputation points
commented 2025-12-04T06:48:00.22+00:00
Thomas4-N 4,245 Reputation points Microsoft External Staff Moderator
2 answers

mIcrosoft pro (Snapgradon X , March 2025) and YoutubeTV

Looking for fix to enhance an endless buffering issue with Microsoft Surface Pro , Snapdragon X, model from March 2025. "Finnicky" is the word I would describe as the spinning circle is blue, red, yellow, orange, etc. I have a Lenovo lap top…

Surface | Surface Pro | Performance and maintenance
asked 2025-11-29T13:01:55.0433333+00:00
Buffalo 0 Reputation points
commented 2025-12-04T06:37:06.08+00:00
Kedarnath 0 Reputation points
1 answer

How to fix keyboard not working in MS Surface pro

Surface pro purchased in June 2025. Keyboard is not working. No activation at all. Please help

Surface | Surface Pro | Performance and maintenance
asked 2025-12-03T05:22:33.5033333+00:00
Robert Blair 0 Reputation points
answered 2025-12-03T05:22:40.96+00:00
Q&A Assist
1 answer

tenho un surface pro x e não consigo fazer o meu cabo usb serial funcionar, alguem já teve esse ipo de problema ?

tenho un surface pro x e não consigo fazer o meu cabo usb serial da comtac funcionar, já tentei diversos drivers e nada, alguem já teve esse ipo de problema e conseguiu resolver ?

Surface | Surface Pro | Performance and maintenance
asked 2025-08-30T17:02:08.7266667+00:00
Fábio BADIN 0 Reputation points
answered 2025-12-02T01:35:43.48+00:00
S.Sengupta 27,571 Reputation points MVP
2 answers

I bought MS Surface pro 11 a year ago but the keyboard does not allow Korean even though installed korean.

I bought MS Surface pro 11 a year ago but the keyboard does not allow Korean even though installed korean. I did what MS wanted me to do in this homepage to fix this but it did not work. I want you to screen sharing mode to my computer and settle this…

Surface | Surface Pro | Performance and maintenance
asked 2025-12-01T08:40:44.5+00:00
SOOHAENG SEO 0 Reputation points
edited the question 2025-12-01T12:43:52.2933333+00:00
Gérard Oomens 113.2K Reputation points Volunteer Moderator
1 answer

unable to open Chrome

Just received new Microsoft Surface Pro and sadly it won't let me open Google Chrome. Any ideas how to resolve?

Surface | Surface Pro | Performance and maintenance
asked 2025-11-30T16:58:57.77+00:00
steve aspinall 0 Reputation points
answered 2025-11-30T16:59:05.8166667+00:00
Q&A Assist
2 answers

Surface SMF Core Driver not loading (Error Code 31)

Surface SMF Core Driver not working properly. Possibly a result of August (2025) update bug or corruption during install. My Surface Pro 9 (Windows 11 build 25H2, Insider Preview) operates normally. It might generate more heat than expected when CPU…

Surface | Surface Pro | Performance and maintenance
asked 2025-09-07T23:32:02.1266667+00:00
Jay Gourley 61 Reputation points
commented 2025-11-30T14:40:13.9333333+00:00
Jay Gourley 61 Reputation points
2 answers

Is the Surface Pro 13 a full size PC in tablet form factor just like that SP7 was?

I see most questions here are related to problems with their hardware but my question is related to sales. I am confused about all the different SP offerings and really wish they would just follow a consistent naming convention. I have a SP6 at home…

Surface | Surface Pro | Performance and maintenance
asked 2025-11-29T04:30:18.13+00:00
Barry Piper 0 Reputation points
answered 2025-11-29T10:41:45.87+00:00
Barb Bowman 80,195 Reputation points MVP Volunteer Moderator
2 answers

surface keyboard stopped working

I performed an update a couple days ago and now my surfacepro keyboard/touch pad is not working. I did boot to the UEFI and the touchpad worked in that environment. I have used device mgr to uninstall HID drivers, and reinstall via rebooting the…

Surface | Surface Pro | Performance and maintenance
asked 2025-11-26T18:43:05.2866667+00:00
Jim Smith 0 Reputation points
commented 2025-11-28T08:37:55.9+00:00
Clary-N 5,750 Reputation points Microsoft External Staff Moderator
1 answer

Bagaimana menjadikan keyboard fizikal saya boleh berfungsi

Salam. Saya ingin bertanya, keyboard saya gagal dikesan walaupon sudah banyak kali sy buat sambungan dengan betul. Bagaimana saya hendak mengatasi masalah ini

Surface | Surface Pro | Performance and maintenance
asked 2025-11-22T09:51:49.2833333+00:00
Ruhaiza Hassim 0 Reputation points
commented 2025-11-27T08:52:53.5366667+00:00
Thomas4-N 4,245 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft surface pro 12 keyboard violet

Hello everyone! I want to buy the keyboard for Microsoft surface pro 12 in violet colour. So far I found at least several products, surely original, with different model numbers, depending on different layouts: e. g. QWERTY, AZERTY, or different subtypes…

Surface | Surface Pro | Performance and maintenance
asked 2025-11-24T19:15:54.2+00:00
Agata Michalak 0 Reputation points
commented 2025-11-26T10:52:42.58+00:00
Lychee-Ng 10,660 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Hochfahren

wenn ich mein surface 3 hochfahre dauert das eine Ewigkeit. Was tun? Moved from: System Center Operations Manager

Surface | Surface Pro | Performance and maintenance
asked 2025-11-24T20:58:49.9733333+00:00
Dietmar Schneeberger 20 Reputation points
edited the question 2025-11-24T21:37:48.9433333+00:00
Gérard Oomens 113.2K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Blue Screen and not able to use the device

The following device: <PII Removed> is giving us the Blue screen. This was a replacement for the faulty device. This is new. Please advise. Many thanks. Best regards, Shokhoa

Surface | Surface Pro | Performance and maintenance
asked 2025-11-06T08:56:39.86+00:00
Kotelo, Shokhoa 20 Reputation points
edited the question 2025-11-24T14:16:59.4933333+00:00
Ana M 0 Reputation points Moderator
2 answers One of the answers was accepted by the question author.

iPhone connection with Surface Windows 11

Welcome to Microsoft Learn: Is there also a Dutch version available? Thx

Surface | Surface Pro | Performance and maintenance
asked 2025-11-22T18:27:13.63+00:00
Raymond Ombelets 20 Reputation points
commented 2025-11-23T09:56:57.65+00:00
Raymond Ombelets 20 Reputation points