2,509 questions with Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video tags

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2 answers

3CX and MS Teams Direct Routing Integration

We have installed 3CX and configured Direct Routing. When we call from PSTN to a Teams user, the phone app in MS Teams rings once or twice and then goes to voicemail, even if the user is available. In the call logs in 3CX, we see that the call is marked…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-03T13:05:43.9866667+00:00
Didier Derveaux 0 Reputation points
commented 2025-12-05T16:13:03.9133333+00:00
Henry-N 6,020 Reputation points Microsoft External Staff Moderator
2 answers

How to resolve MS Teams Camera issues

Camera will not turn on when running windows 11. Camera either opens and freezes or will not open at all. Any solutions? Adding some clarity here = this is my internal laptop camera

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-03T12:39:10.9466667+00:00
Townhill, Michelle [DPYGB] 0 Reputation points
commented 2025-12-05T15:14:08.7366667+00:00
Allison-H 4,505 Reputation points Microsoft External Staff Moderator
2 answers

MS Teams keeps muting me while I am talking in a meeting. What is the solution for this ?

While in a meeting whenever I am talking it keeps muting me within a second of unmute, which interrupts the total conversation.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-05T06:59:51.3233333+00:00
Mojaffar Ahamed 0 Reputation points
edited an answer 2025-12-05T08:46:22.6433333+00:00
Demi-N 8,785 Reputation points Microsoft External Staff Moderator
2 answers

Teams voiceover/Echo issue

context: I'm in office setting with open seating. my colleague who is in the same teams call is sitting next to me. when my mic is ON, and when he speaks everyone can hear an echo (except me ofcourse). I tried Airpods 4 with ANC; wired (3.5mm ones and…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-02T16:36:32.74+00:00
Raja Ram 0 Reputation points
commented 2025-12-04T21:08:45.01+00:00
Vy Nguyen 7,575 Reputation points Microsoft External Staff Moderator
2 answers

Why does my wireless headset disconnect and reconnect when joining a Teams call/meeting?

There is no rhyme nor reason why my headset drops of and won't connect, but sometimes it works.   When joining a teams call my headset will say "disconnected" then "connected" but will not show up as an audio option in Teams in either…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-02T16:05:55.5933333+00:00
Mike 0 Reputation points
commented 2025-12-03T20:55:10.2333333+00:00
Kai-L 7,005 Reputation points Microsoft External Staff Moderator
2 answers

The Microsoft usv-c speaker is not supported on teams installed on a virtual desktop

I recently bought a miscrosoft Modern USB-C SpeakerIt is not suppprted on teams installed on a virtual desktop which I access from a laptop

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-01T08:50:02.2333333+00:00
Saurabh Gada 1 Reputation point
commented 2025-12-02T14:21:42.8733333+00:00
Phoebe-N 6,805 Reputation points Microsoft External Staff Moderator
2 answers

Recovery of Audio/Visual in the Video File

Hi everyone, I have a few video files stored in SharePoint that appear to play normally but show only the transcript unfolding in real time there’s no actual audio or visual content. I’ve checked one of the files (around 7.5 MB, 1920×1080 resolution),…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-25T03:17:54.6766667+00:00
Ankita 0 Reputation points
commented 2025-12-02T00:10:12.9666667+00:00
Jeanie H 7,225 Reputation points Microsoft External Staff Moderator
4 answers

Teams - Test Secondary Ringer actually works??

The teams secondary ringer will often ignore the settings and not make a peep. Why is there not an option to test RECEIVE a call as well as test MAKE a call. Additionally why does teams ignore explicit settings, WHICH HAVE NEVER CHANGED!!! I swear…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-28T14:37:06.5333333+00:00
Philip Shaw 5 Reputation points
answered 2025-11-28T16:44:41.94+00:00
Kai-L 7,005 Reputation points Microsoft External Staff Moderator
1 answer

No Landscape mode for video calls on iOS devices

This question has been ignored by the developers at Microsoft many times in the past years, but will this useless app ever support landscape mode while im video calling someone? Its 2025 and I have to speak to all of my 20 employees vertically instead of…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-10-06T02:59:50.5033333+00:00
Matthew 0 Reputation points
commented 2025-11-27T08:10:13.7333333+00:00
Andrew M 0 Reputation points
2 answers

Pinning on Microsoft Teams Room device keeps my video mirrored

Previous to version 5.4.210.0, when we pinned our own room the large pinned video would no longer be mirrored. It meant that people in the room that had nameplates would be shown correctly. Since 5.4.210.0 when our own room is pinned it no longer does…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-25T15:31:40.8533333+00:00
Service 0 Reputation points
commented 2025-11-26T20:50:28.68+00:00
Lia V 3,385 Reputation points Microsoft External Staff Moderator
4 answers

Need to change volume in Audio Options in meeting before I can hear anything

Dear community, About 50% of the meetings I join, I do not hear anything until I change the volume within the Teams meeting via the Audio Settings in the call. The issue does not always occur but I'd guess about 50%. I have had issues in the past where…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-19T12:07:43.03+00:00
Iwema, Sibren 10 Reputation points
commented 2025-11-26T11:55:24.0266667+00:00
Phoebe-N 6,805 Reputation points Microsoft External Staff Moderator
1 answer

How do we configure Operator Connect for call me when having a Microsoft Teams conference?

Does Operator Connect for Microsoft Teams support Call Me capability? I believe it does, I just want to confirm Also, is there call flow diagrams showcasing the how the call traverses with initiating Call Me from Teams over Operators SBC and out to…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-24T22:59:37.72+00:00
Corey Martin 0 Reputation points
commented 2025-11-26T08:05:37.2166667+00:00
Viego An 5,500 Reputation points Microsoft External Staff Moderator
2 answers

Call queue doesnt follow user forward settings

Hi, We utilize Direct Routing. We have an AA and CQ with resource accounts. All valid license. The AA RA has a number attached. The RA's have the same routing policy as users and are enabled for outbound calling and callforwarding. This AA/CQ is for…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-21T16:27:23.19+00:00
Gerard Overgaag 0 Reputation points
commented 2025-11-25T22:48:04.01+00:00
Kai-L 7,005 Reputation points Microsoft External Staff Moderator
3 answers

Jabra engage 75 microphone not working properly with teams

My Jabra engage 75 microphone not working properly with teams calls. They tell me my voice is choppy and/or they hear nothing although I can hear them clearly. I have a Dell Latitude 5440 with window 11. Does anyone have any solutions to fix this…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-14T21:43:51.16+00:00
Motamedi, Kambiz 0 Reputation points
answered 2025-11-25T20:54:48.82+00:00
Motamedi, Kambiz 0 Reputation points
4 answers

My bluetooth headseats are not working with Teams

I have 3 Bluetooth headsets that were working normally using my Teams application and suddenly all of them are not working well anymore. When I try to have a call or meeting, I can hear but the micro is not working. All of my headsets are working well…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-25T09:27:24.7166667+00:00
Paulo Martinho (Nokia) 0 Reputation points
edited a comment 2025-11-25T13:43:59.8566667+00:00
Phoebe-N 6,805 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Microsoft Teams Blank Screen Issue (TM1134507 )

Going to https://www.intel.com/content/www/us/en/download/785597/863047/intel-arc-iris-xe-graphics-windows.html we can see the 32.0.101.7026 driver which is what MS recommend on their TM1134507 reference and this is compatible for Lenovo X13 laptops but…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-09-10T10:01:22.56+00:00
Scott I 30 Reputation points
answered 2025-11-25T09:11:33.24+00:00
James Turner 0 Reputation points
2 answers

Bluetooth headset microphone is not working with Microsoft Teams.

I am facing a recurring issue where only the AirPods microphone functions correctly in Microsoft Teams. When I attempt to use a headset from another brand, I receive the following error message (both desktop and online client): Troubleshooting I have…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-20T08:04:54.28+00:00
Faiz Izzat Mohamed Akhir 5 Reputation points
answered 2025-11-24T01:24:14.3133333+00:00
Faiz Izzat Mohamed Akhir 5 Reputation points
2 answers

Unable to Make Inbound and Outbound calls

Hi Team - In recent times we couldn't be able to make inbound and outbound calls after the update. May I know what the issue was going on. The call just goes after few seconds. Do we any instruction that we need to follow on the issue. Also if any…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-21T18:27:36.5766667+00:00
Manikandan Anbalagan 0 Reputation points
commented 2025-11-22T20:05:47.85+00:00
Ryan-N 7,870 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Microsoft 365 Basic Subscription. Audio conferencing.

I just migrated from Google Workspace to Microsoft 365 Basic. Scheduling meetings in Teams doesn't have a call-in audio option where Google Meet loaded that in there by default. What am I missing? Is this a pay-to-play add-on? If it is included, what…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-19T04:38:44.7833333+00:00
AC 20 Reputation points
accepted 2025-11-21T12:50:22.1866667+00:00
AC 20 Reputation points
2 answers

Unknown participant now joining

The "unknown participant is now joining" notifications for teams are pretty annoying, especially for systems where users by normal practice have different email domains. Really needs to be a way to mute these, especially for those who have been…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-20T19:01:51.39+00:00
Matthew Wasco 0 Reputation points
answered 2025-11-20T21:20:46.7766667+00:00
Lia V 3,385 Reputation points Microsoft External Staff Moderator