Azure Cost Management

Unable to Request Refund, Invoice is not eligible for expedited refund, How can I solve this problem?

Hello, I urgently need help because I have been stuck in an endless support loop for several days, and I cannot reach any real billing support. Last week, I accidentally created an Azure SQL resource because I misunderstood how Azure credits work. I…

How to migrate a subscription resource from an old subscription with no ability to reactivate to a new payed subscription?

Description: I am currently locked out of an old Azure subscription that contains important resources, including a Storage Account that I urgently need to move to my new active, paid subscription. The old subscription cannot be reactivated through the…

My Azure Portal won't open on the Edge Browser

When I try to access https://portal.azure.com/#home It will not let me in after selecting the account from my company. It will give a Blue screen (see attached file) These are the contents. Hmmm... Sorry, something went wrong while loading the…

I'm trying to purchase a Developer support plan in azure. I get a a notification confirming the purchase but changes never reflect in the suscription.

Change the owner of an Azure account and Billing details to new organisation based in Austria

The Azure tenancy and all resources, subscriptions and dev environments have been acquired by a new company based in Austria. They would like transfer the billing and pay from their Euro account. How can I change the name and address on the invoices and…

Valores duplicados na fatura

Boa tarde, A fartura da subscrição referente ao mês de novembro veio o dobro do valor dos meses anteriores e analisando as linhas, parecem estarem duplicadas. Não consigo pedir ajuda na conta.

Our production subscription is suspended but it says we are paid up and our customers are down

Our commercial app is down this morning due to the system saying we have outstanding owing, however when we click to pay now, it says we do not owe anything. We cannot reactivate the service. When we try and contact support it says we need to purchase a…

The student application for Azure verification was unsuccessful

I am a currently enrolled college student trying to apply for Azure's free trial, but received the notification: "You're not eligible for an Azure free account."

How to enable my Student Azure subscription that was disable while creating VNet in Azure for each Resource Groups created

How do I activate my Azure student subscription that has been disabled? This occur while creating a VNet in Azure.

I am getting a problem while applying for a azure student subscription, in my mailID: <***removed PII***>@gmail.com and the college ID: <***removed PII***>@axiscolleges.in

Is it still possible to get a refund after making a mistake in provisioning a resource?

Unfortunately I didn't notice this mistake for 3 billing cycles. I manage multiple subscriptions and didn't realise one of them had jumped up so much in cost. I set up a new SQL DB and accidentally set it with a default provisioned instance, it should…

Unnable to Validate Credit Card for Azure Account Verification

Hello Team, I am trying to create an Azure account using my UAE-issued Mastercard credit card. All details entered are correct and the card has international online transactions enabled. However, I continue to receive the following error…

New azure account issues

I can not create a new default tenant. So my billing defaults to this person who invited me as a guest to their tenant, since when I created my account it defaults to the last visited tenant. Which make the free azure credits go to that billing account…

Compute reservation is not applied to my VM

Hi , Yesterday 30/11/2025 I I upgraded the size of my VM from F8s_v2 to D8ads_v5 to get more memory. I had a 3 year reservation in place to reduce the cost of the VM. After the upsizing I "Exchanged" the reservation to one that covers the new…

I can't choose the pay-as-you-go option in Azure.

I am unable to create a new subscription as pay-as-you-go.

How do I re-activate my azure account?

Dear Azure Support Team, I am writing to request assistance regarding my Azure subscription, which has been disabled due to a notification indicating suspicious activity. I would like to verify and resolve any related issues as soon as possible. Account…

How much does it cost Azure Network Security Perimeter?

I'm using Azure Network Security Perimeter. Now that the service has reached GA, will any costs be applied for its use? I didn't found any description or references in the official documentation that clearly define the princing. Thank you!

Geo Replication Cost

Hi, If I use Archive storage with GRS, my data will be replicated once to the secondary region when it is initially uploaded. Since my dataset (100 GB) does not change afterwards, I want to confirm whether I will be charged the geo-replication fee again…

Azure Account Billing Correction required - Incorrect change

Azure Account Billing Correction required - Support Ticket ID: 2511240040000679 [Reg - Cannot login to Azure Portal - Personal Account] My Azure Billing is incorrect, I was unable to access my account and seeing higher Bill. Support Ticket ID:…

I am getting bill for resource group we can not see.

I am getting bill for resource group we can not see, I have global admin and subscription owner access. Do we have any solution to avoid billing or get resources deleted?